Hersey & Son Reviews

Name: Hersey & Son
Address: 14 Lyon Road, Walton on Thames, Surrey
Rating: 4.92

4.9 Rating 7,476 Reviews

98 %

of reviewers recommend Hersey & Son

4.9

Based on 7,476 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Hersey & Son 5 star review on 31st January 2026

135

Anonymous

Anonymous // 01/01/2019

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“Fantastic product and exceptional service. Purchased a set of silver cufflinks for a present and wanted them engraved. Done and delivered in 24 hours.”

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Posted 3 years ago

“I ordered my son a lovely engraved bangle for his 21st which was needed quite quickly and the staff turned it around in time for me. It's a quality piece and he loves it. I have now ordered my daughter some earrings as I believe in returning to a company with whom I am pleased. Smashing friendly staff. Very impressed - Ricky”

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Posted 3 years ago

“I have made two purchases with Hersey in just a few months and was pleasantly surprised. The quality is superb and the service when contacting them is professional and quick. Even the shipments from England to Spain worked out perfectly.”

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Posted 3 years ago

“Excellent quality cufflinks with lovely engraving on them. Fantastic quick service. I have used this company twice for cufflinks for my two godsons and I would highly recommend them. Ordered on line.”

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Posted 3 years ago

“Very pleased with the quality of pendant and chain. Very reasonably priced. I bought it for my son's birthday. So it was very nicely engraved. I will be certainly buying a st christopher for myself. You have a regular customer here! Will also recommend.”

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Posted 3 years ago

Hi Simon, Thank you leaving such a positive review, it is really appreciated. We look forward to you shopping with us next. Many thanks, Hersey Silversmiths

Posted 3 years ago

“Fantastic service highly recommended & beautiful quality necklace for my grandaughter she loves it”

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Posted 3 years ago

“We’ve ordered quite a few things from you guys, always great customer service, and really excellent items”

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Posted 3 years ago

“Great service and range of products also able to accommodate for last minute gifts and provide next day delivery! Both gifts were excellent and presented well!”

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Posted 3 years ago

“This bangle was a gift for our daughter for her 18th. It’s lovely. Excellent quality service and delivery”

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Posted 3 years ago

“Thank you as always good work and service”

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Posted 3 years ago

“Absolutely delighted with the child's cross for my Granddaughter as was she when I gave it to her ..”

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Posted 3 years ago

“Sensible prices for fabulous stuff, quick service and a PROPER gift box and silver cloth - its the tiny details that make all the difference - I have used them several times and can not recommend them enough”

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Posted 3 years ago

“Excellent service and quality. Very pleased as always and will highly recommend to everyone.”

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Posted 3 years ago

“Easy ordering, quick (int'l) delivery and the silver wine coasters look like good quality. Thx!”

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Posted 3 years ago

“Always good quality and good service, I would highly recommend.”

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Posted 3 years ago

“Very easy and efficient service. I did not actually open the cuff links as they were an 18th birthday gift and so beautifully wrapped I just sent them on. The recipient loved them so all good. Thank you - I will definitely use you again for any other big presents.”

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Posted 3 years ago

“So impressed with the Hersey’s customer service — I ordered an engraved silver bangle on a Sunday and it was delivered on Tuesday morning. Responsive and helpful customer service. Beautiful packaging. Couldn’t ask for more!”

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Posted 3 years ago

Hi Victoria, Its great to hear how impressed you are with your order. Its really rewarding to receive such a positive review, thank you. Kind regards, Hersey Silversmiths

Posted 3 years ago

“Excellent. May use them again.”

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Posted 3 years ago

“Lovely plain design. Speedy service.”

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Posted 3 years ago

“Brilliant craftsmanship. Love the design. It’s a present for my son and he loves it. I am also hoping, there’s a bigger size pendant available. Fast delivery and packed with care.”

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Posted 3 years ago

Hersey & Son is rated 4.9 based on 7,476 reviews