Hersey & Son Reviews

Name: Hersey & Son
Address: 14 Lyon Road, Walton on Thames, Surrey
Rating: 4.92

4.9 Rating 7,666 Reviews

98 %

of reviewers recommend Hersey & Son

4.9

Based on 7,666 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Hersey & Son 5 star review on 31st January 2026

135

Anonymous

Anonymous // 01/01/2019

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“Arrived a few days after my order despite being in the run up to Christmas and it being engraved and therefore personalised. Son loved the gift and it looks really good quality. Would definitely order from Herseys again. Thank you for the excellent service!”

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Posted 2 years ago

“Wonderful solid bangle.”

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Posted 2 years ago

“Absolutely lovely. My partner loved it and it fits perfectly. Great fast delivery. Thank you so much 😁”

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Posted 2 years ago

“Hersey sent my order of a small St Christophers very quickly which was great as it is a Christmas present. It was beautifully presented in a small box.”

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Posted 2 years ago

“Extreamly easy website to navigate I was very pleased with the silver tooth box and would happily use you again”

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Posted 2 years ago

“The service received was prompt and communication spot on. The product is beautifully crafted though and looks stunning. One very pleased Mrs! Thank you 🙏”

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Posted 2 years ago

“I’m very happy with the quality of the chain and was delivered really quick, 5* deffinently recommend”

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Posted 2 years ago

“I can’t rate this super family business highly enough. The quality and value is second to none and the service is exceptional. I have purchased on a couple of occasions and have family and friends who have now also bought from Herseys. It’s rare to find such a reliable business nowadays. Thank you.”

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Posted 2 years ago

“Beautiful jewellery and excellent service. Would definitely buy again from Hersey.”

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Posted 2 years ago

“Excellent workmanship fast delivery first class customer service”

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Posted 2 years ago

“Thank you for a beautiful bracelet it is the perfect gift, hope yous all have a merry Xmas and a good new year and keep up all the good work”

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Posted 2 years ago

“Gorgeous earrings, very high quality product that are complimented on every time I wear them. Fast, secure delivery. Thank you.”

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Posted 2 years ago

“Absolutely love my bracelet.”

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Posted 2 years ago

“Ordered for a Christmas present, received quickly, beautifully made, thanknyoi”

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Posted 2 years ago

“Fantastic product and speedy delivery as usual!”

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Posted 2 years ago

“Beautiful bracelet, beautifully crafted. My only negative would be that the engraving is very small and so tricky to read.”

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Posted 2 years ago

“Absolutely love it!”

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Posted 2 years ago

“Lovely little matching necklace & earrings set, nice and tiny. Chain too fine and delicate, needs to be stronger, would easily snap if not careful. Gift box & inside foam def needs upgraded. Very tiny, rubbish foam inside for holding jewellery down. Earrings bouncing round box as foam is not dense enough to keep them in. Miscommunication with delivery of items, only received necklace after payment of both items together. Had to email to correct this error, earrings eventually posted out. Would like to buy from again, but all things considered, probably won't.”

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Posted 2 years ago

“Lovely choice of items but was shopping for a t bar necklace for my sister and had a good look online and this looked like the best option, very happy with the quality, speed of delivery and packaging”

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Posted 2 years ago

“I ordered a bangle as a Christmas present, it came with a dent in! I sent it back like I was asked and was promised a new one would be sent in time for Christmas. I have now spent £5 sending it back 1st class by Royal Mail, and now they aren’t replying to my emails about this issue. I have spent £130 not got what I paid for and now have no Christmas present in time!”

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Posted 2 years ago

Hersey & Son is rated 4.9 based on 7,666 reviews