Hersey & Son Reviews

Name: Hersey & Son
Address: 14 Lyon Road, Walton on Thames, Surrey
Rating: 4.92

4.9 Rating 7,467 Reviews

98 %

of reviewers recommend Hersey & Son

4.9

Based on 7,467 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Hersey & Son 5 star review on 31st January 2026

135

Anonymous

Anonymous // 01/01/2019

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“I ordered a chain with a cross pendant for my nephew as a Christmas present - it is absolutely beautiful, it is the perfect size for him and the quality is excellent.”

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Posted 2 years ago

“Beautifully made bracelet, well packaged and arrived very quickly”

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Posted 2 years ago

“I bought the small initial necklace for my niece-beautiful item which arrived on time and nicely presented. Thank you!”

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Posted 2 years ago

“Wonderful product and quick international shipping. Ready to buy my next piece”

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Posted 2 years ago

“The Little Star necklace was for a naming day and it was very appropriate for the occasion. It's the second time I have ordered silver items from Hersey and have been impressed by the service and the beautiful silver jewellery and I would definitely order from them again for another occasion.”

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Posted 2 years ago

“Absolutely beautiful and beautiful packaging. Arrived quickly I am so pleased”

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Posted 2 years ago

“Lovely bracelet and earrings, they are much nicer than the photos on the website. My granddaughter will be pleased with this gift. .”

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Posted 2 years ago

“Beautiful gift, beautifully packaged.”

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Posted 2 years ago

“Really pleased with purchase would definitely shop again”

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Posted 2 years ago

“Absolutely beautiful silver cuff bracelets - I can't wait to give them to my boys and my daughter is so jealous I'm ordering one for her too! Thank you!”

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Posted 2 years ago

“Hi Team Thank you so very much for a perfect 21st birthday gift for my son. He loves it so much. It came promptly and was beautifully wrapped! My son truly appreciates the special polishing cloth. The high standard of the finish product was amazing. Thank you! Tara”

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Posted 2 years ago

“Bought the golf”

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Posted 2 years ago

“The child’s bracelet we bought was a really beautiful, quality piece and I’m thrilled. The service was amazing. I would buy from Herseys again in a heartbeat.”

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Posted 2 years ago

“Really quick delivery and the crossand chain is just beautiful, looks more expensive then it was. The chain is also of good quality. Can't wait to give to my daughter at Xmas and will be buying from this company again”

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Posted 2 years ago

“Order received very promptly indeed. Smaller than I expected even though I had checked the measurement, however, the recipient was very pleased with them. I would order again from this company.”

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Posted 2 years ago

“Web-site very good. I have purchased various silver items over several years. This family run company offers quality products at value for money prices. I will never return to the high street jewellers for silver products.”

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Posted 2 years ago

“Very pleased with the items I ordered. Beautifully crafted and carefully wrapped in a presentation box.”

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Posted 2 years ago

“I purchased a bangle.Its lovely.i think i messed up because its for a nan but its small wich is my fault.But it came in beautiful packaging ,the bangle is beautiful so im looking to get anothet but bigger size.But its a 10 out of 10.”

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Posted 2 years ago

“I WAS VERY DISAPPOINTED WITH MY PURCHASE AS IT WAS A REPLACEMENT FOR ONE VERY SIMULAR THAT I LOST AS MY ORIGINAL BELONGED TO MY HUSBAND WHO I SADLY LOST. IT IS SO VERY THIN AND CHEAP LOOKING AND FAR TO SMALL EVEN FOR ME. I AM NOT SENDING IT BACK AS ITS TOO MUCH TROUBLE AND I WILL NEVER WEAR IT. NOT WORTH THE MONEY I PAID EITHER”

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Posted 2 years ago

Dear Linda Thank you for your review. I see you ordered the leather and silver bracelet for £29.00 and got a special offer 15% discount off of that price. Please feel free to return it if you don't like it or do not feel that it is good value for money. Kind regards Stewart Hersey

Posted 2 years ago

“It was initially an easy purchase, with really fast delivery too. However I needed to amend the size of the bangle, and after a quick call with Helen, we soon had it all sorted. Many thanks to all involved for your speedy support.”

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Posted 2 years ago

Hersey & Son is rated 4.9 based on 7,467 reviews