Hersey & Son Reviews

Name: Hersey & Son
Address: 14 Lyon Road, Walton on Thames, Surrey
Rating: 4.92

4.9 Rating 7,656 Reviews

98 %

of reviewers recommend Hersey & Son

4.9

Based on 7,656 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Hersey & Son 5 star review on 31st January 2026

135

Anonymous

Anonymous // 01/01/2019

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“My ordered arrived quickly. It was presented in a box with a pouch and cleaning clothe.”

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Posted 2 years ago

“Happy New Year! Just wanted to leave a review, I don't normally, however, just wanted to say how gorgeous this bracelet is! My husband loves it, the quality is fantastic, fits beautifully. Ordering was easy and delivery was quick. The presentation box and little bag were extras I wasn't aware of at the time of ordering just gave the look of professionalism and care. Thank you so much, will definitely be ordering from yourselves again!! Debbie Ferns.”

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Posted 2 years ago

“A lovely quality item. A joy to wear”

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Posted 2 years ago

“Beautiful bangle, my wife loved it, and the engraving made it extra special. The pictures don't do the bangle justice. It has a unique sparkle and finish that makes it look outstanding. Will definitely revisit the site next year.”

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Posted 2 years ago

“Bought as a gift for my mother. Absolutely stunning bit of jewellery. Not only that the customer service was amazing. I bought three letters and was called up and asked if I would like all three on. They went above and beyond and got it delivered in time for Christmas”

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Posted 2 years ago

“Great value silver jewellery, I have used Hersey on two occasions at last minute and they have managed to deliver on time and exactly as ordered.”

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Posted 2 years ago

“Bought as gift for my son for Christmas- he really likes the cuff. He was at the top end of the size scale and he wouldn’t want it any bigger. The cuff is lovely - well made and looks good on him. We got the non shiny version - the web site needs to show these along side the shiny version. We ordered blind but we are happy.”

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Posted 2 years ago

“I have bought a few things over the last year, recent was a Christmas present of silver heart studs for my daughter. The quality is outstanding and she adores them, can highly recommend.”

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Posted 2 years ago

“Great customer service, speedy delivery and the quality of the chain and pendant were very good. Would recommend for sure :)”

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Posted 2 years ago

“I am very pleased with the company.”

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Posted 2 years ago

“Lovely locket, perfect 😍”

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Posted 2 years ago

“Beautiful piece of jewellery. Excellent customer service and fast delivery. would recommend”

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Posted 2 years ago

“A perfect present- engraved and on tune for Christmas!”

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Posted 2 years ago

“Excellent customer service. Hersey engraved incorrect fonts on a couple of the nameplates, but I received the corrected version the morning after I reported the issue.”

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Posted 2 years ago

“Love my silver bracelet. A good weight, fits perfectly and lovely packaging. Would definitely use Hersey again!”

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Posted 2 years ago

“Beautiful bracelet for my son. Quick delivery in a lovely package….he was delighted!”

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Posted 2 years ago

“Beautiful products, second to nene service.”

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Posted 2 years ago

“A beautifully crafted birthstone charm, wrapped, presented and delivered in good time. I Bought it for a bespoke chain, which will compliment it perfectly!”

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Posted 2 years ago

“Absolutely beautiful piece and very well received thank you arrived in time for Christmas”

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Posted 2 years ago

“Amazingly fast service,”

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Posted 2 years ago

Hersey & Son is rated 4.9 based on 7,656 reviews