Hersey & Son Reviews

Name: Hersey & Son
Address: 14 Lyon Road, Walton on Thames, Surrey
Rating: 4.92

4.9 Rating 7,467 Reviews

98 %

of reviewers recommend Hersey & Son

4.9

Based on 7,467 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Hersey & Son 5 star review on 31st January 2026

135

Anonymous

Anonymous // 01/01/2019

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“Excellent service and outstanding product very pleased”

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Posted 2 years ago

“It was easy to order the silver napkin hook with engraved initials and it arrived very quickly, beautifully packaged. It is a lovely piece of silver and will be a perfect Christmas present. Thank you”

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Posted 2 years ago

“All is fine,Thankyou. They are for a Christmas present. I did not get my 15%off as it came up after I purchased.”

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Posted 2 years ago

“Fantastic service, lovely product. I spoke to a lovely lady who changed the delivery address for me too.”

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Posted 2 years ago

“Beautiful bangle but had to return as was too big for my skinny wrists”

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Posted 2 years ago

“Beautiful bangle, but unfortunately too big. Contacted the store, and advised to return to a PO box for refund. That was only Friday, so yet to receive refund.”

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Posted 2 years ago

Dear Kathleen We received your bangle on Monday and refunded you straight away. Kind regards, Stewart Hersey

Posted 2 years ago

“Bought as a gift for my dad and he's really happy with it. Good quality and quick delivery.”

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Posted 2 years ago

“Excellent customer service...i accodently put in my previous address..I let them know immediately and it was corrected right away...The goods were good Quality and i think my grandson will love it!!”

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Posted 2 years ago

“Very happy with the pretty ankle chain. It was a good price, swiftly delivered and nicely packaged. Quality!”

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Posted 2 years ago

“Excellent choice of beautiful silver goods. We ordered a solid silver key ring for our Bavarian godson - having explained the quaint old English custom to his Anglophile parents. Had a query, which was replied to within hours. Order arrived beautifully packaged and looks gorgeous. They were thrilled and so was he.”

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Posted 2 years ago

“The locket came the next day Great service”

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Posted 2 years ago

“I looked around for a simple yet affordable bangle for my daughter and daughter in laws Christmas, something beautiful to keep. This fitted the bill perfectly, beautiful, timeless and inscribed with a personal message inside for my daughter. Loved them so much I ordered a third. Fast delivery and beautifully boxed.”

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Posted 2 years ago

“The bangle was good quality and very nice but I have very small wrists and hands. Therefore I had to return the item as it was too big. I thought it looked adjustable in the picture.”

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Posted 2 years ago

“Always a well crafted product from Hersey's. Beautifully engraved and a super quick turn round. The new parents were delighted with their present.”

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Posted 2 years ago

“Order delivered on time and very good quality as before. Customer service was also excellent when I realised I’d forgotten to apply my discount they immediately sorted that out. Will order again!”

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Posted 2 years ago

“Hersey & Son are first-class silversmiths. Excellent handmade product with free fast delivery.”

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Posted 2 years ago

“Amazing quality and really fast delivery. Great company.”

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Posted 2 years ago

“The children’s St Christopher is so beautiful and petit, It was just what I wanted. Delivery was quick so arrived in time for baptism . Thankyou”

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Posted 2 years ago

“Loved my little boy’s bracelet! A keepsake we’ll cherish forever.”

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Posted 2 years ago

“I am very pleased with the bracelet and it's a gift for my husband for Christmas, so he's not had it yet.”

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Posted 2 years ago

Hersey & Son is rated 4.9 based on 7,467 reviews