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Hersey & Son Reviews

4.9 Rating 7,880 Reviews

98 %

of reviewers recommend Hersey & Son

Company Reviews

Product Reviews

4.9

Based on 7,880 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Hersey & Son 5 star review on 31st January 2026

Karen Armstrong

Hersey & Son 5 star review on 6th December 2025

Hersey & Son 5 star review on 12th June 2025

Hersey & Son 5 star review on 22nd May 2025

Hersey & Son 5 star review on 6th May 2025

Hersey & Son 5 star review on 5th May 2025

Hersey & Son 5 star review on 1st May 2025

Joanne Middleton

135

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Your webnsite was easy to navigate and the delivery was very quick by Track 48, it arrived two days after placing the ordfer. Tha pavckkaging wa salso very good, products looked fine and great to see traditionally stamped halmarks. All in all , a vey good, proficient service with a good quality product at a fair price. Thank you Hersey & Son team.”

Helpful Report

(Walton-on-Thames) - Posted 10 months ago

“Purchased 3 bangles for my children, 2 of which I wanted to change, this wasn’t an issue at all, posted back to them & was changed & sent back the following day! And they are beautiful pieces of jewellery, I cannot wait to gift the to them for Christmas! Thank you so much, highly recommend you!”

Helpful Report

(Walton-on-Thames) - Posted 10 months ago

“I ordered a custom tag necklace for my boyfriend and i’m in love it’s so gorgeous and shiny”

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(Walton-on-Thames) - Posted 10 months ago

“Beautiful barclet and very fast delivery. Thank you”

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(Walton-on-Thames) - Posted 10 months ago

“Lovely products beautifully packaged, and great customer service. Thank you!”

Helpful Report

(Walton-on-Thames) - Posted 10 months ago

“Great experience from start to finish. Beautiful silverware with lovely styled personal engraving, really impressed with our purchase. Wouldn’t look past Hersey & Son in the future for anything in silverware.”

Helpful Report

(Walton-on-Thames) - Posted 10 months ago

“Excellent service and quality Bracelet”

Helpful Report

(Walton-on-Thames) - Posted 10 months ago

“Very good seller prompt delivery well packaged and great value for money lovely well run family business.keep up the good work”

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(Walton-on-Thames) - Posted 10 months ago

“Excellent company,brought a chain and st Christopher for my grandson for Christmas,he is going to love it. Fast postage,website so easy to use and order from,excellent quality of products,”

Helpful Report

(Walton-on-Thames) - Posted 10 months ago

“Quick dispatch and delivery. Good quality item.”

Helpful Report

(Walton-on-Thames) - Posted 10 months ago

“Delighted with the silver bangle bought for an 18th birthday present. The order was completed very quickly and delivered beautifully packaged.”

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(Walton-on-Thames) - Posted 10 months ago

“Lovely quality items and delivered super quick! Overall an amazing experience!”

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(Walton-on-Thames) - Posted 10 months ago

“Bought several pieces and very pleased with each, still retain a family, personal touch and I highly recommend Hersey.”

Helpful Report

(Walton-on-Thames) - Posted 10 months ago

“I have used Hersey for a number of family gifts honestly I wouldn’t go anywhere else , everything I have purchased has been beautifully made and wrapped , I will be ordering again in may for our sons 30 th thankyou”

Helpful Report

(Walton-on-Thames) - Posted 10 months ago

“High quality item , well packaged & presented with good delivery time too . Very impressive”

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(Walton-on-Thames) - Posted 10 months ago

“Lovely crafted piece, beautifully designed and looks absolutely stunning. Thank you so much”

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(Walton-on-Thames) - Posted 10 months ago

“Another beautiful item for our Grandson. Quality product, beautifully packaged and with excellent service.”

Helpful Report

(Walton-on-Thames) - Posted 10 months ago

“This was my first time buy a piece of jewellry from Hersey & Son and I was very impressed. The packaging was lovely and the polishing cloth was a really nice touch.”

Helpful Report

(Walton-on-Thames) - Posted 10 months ago

“Bought 2 pairs of earrings for our granddaughter, after lots of research. Not heard of Hersey before, but pleasantly surprised. Quick delivery, nicely packaged. Each pair came with its own box and a cleaning cloth, plus the quality of the earrings is very good. A nice size and great finish. An emotional pull for me, the gent at his workbench, reminds me of my own Dad, sadly no longer with us, but a time served watch, clock & jewellery repairer (16-80 years old), he had a workbench very similar in his workshop in our family home for many years.”

Helpful Report

(Walton-on-Thames) - Posted 10 months ago

“Beautiful jewellery”

Helpful Report

(Walton-on-Thames) - Posted 10 months ago

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Hersey & Son is rated 4.9 based on 7,880 reviews