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Hersey & Son Reviews

4.9 Rating 7,107 Reviews

98 %

of reviewers recommend Hersey & Son

Company Reviews

Product Reviews

4.9

Based on 7,107 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Hersey & Son 5 star review on 12th June 2025

Hersey & Son 5 star review on 22nd May 2025

Hersey & Son 5 star review on 6th May 2025

Hersey & Son 5 star review on 5th May 2025

Hersey & Son 5 star review on 1st May 2025

Joanne Middleton

Hersey & Son 5 star review on 16th April 2025

Hersey & Son 5 star review on 27th March 2025

133

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hersey offers a great variety of lovely pieces -- some traditional and others are fun -- and they are very well made. Their service is excellent with prompt delivery.”

Helpful Report

(Walton-on-Thames) - Posted 9 months ago

“Superb - very pleased with my salt and pepper set - theyw ork perefctly and are well worth the investment.”

Helpful Report

(Walton-on-Thames) - Posted 9 months ago

“I ordered an item (a silver St Christopher medal) as a gift for my wife on the occasion of our 32nd wedding anniversary. It arrived on time, was packaged well and was as described. A good purchase and experience all round.”

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(Walton-on-Thames) - Posted 9 months ago

“Very pleased with the Dogtag that I ordered for my Grandsons 18th birthday. I am sure he will love it.”

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(Walton-on-Thames) - Posted 9 months ago

“Great, very classy and quick service”

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(Walton-on-Thames) - Posted 9 months ago

“Hersey’s products are of the best quality, I must have purchased 15 items over the couple of years. They are reasonably priced too, quick dispatch and delivery too. Eraina who I spoke with via phone and email couldn’t be more helpful and polite, I give her 11/10, Hersey & Son 10/10. Highly recommended. Mark.”

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(Walton-on-Thames) - Posted 9 months ago

“Excellent Silversmith producing a quality product, I have bought from them twice and will do so again.”

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(Walton-on-Thames) - Posted 9 months ago

“Very easy to order, quick delivery. I will definitely order again.”

Helpful Report

(Walton-on-Thames) - Posted 9 months ago

“Product arrvied extremely quickly and was exactly as advertised.”

Helpful Report

(Walton-on-Thames) - Posted 9 months ago

“Excellent customer service with prompt delivery. Present for my wife was perfect”

Helpful Report

(Walton-on-Thames) - Posted 9 months ago

“I purchased a silver cocktail stirrer for my wife for our 25th wedding anniversary. It was delivered on time, in perfect condition and beautifully presented/wrapped. She is delighted with it. It is obvious that so much care had been taken in making, wrapping and delivering the gift. Absolutely perfect. It is my policy to buy from traditional providers and that policy has worked again.”

Helpful Report

(Walton-on-Thames) - Posted 9 months ago

“Great products and value for money”

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(Walton-on-Thames) - Posted 9 months ago

“Beautiful pieces of jewellery, beautiful packaging. Thank tou”

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(Walton-on-Thames) - Posted 9 months ago

“Tooth Pick was good quality and smooth operation All round good VFM”

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(Walton-on-Thames) - Posted 9 months ago

“From ordering to receiving it was 5days amazing especially as it was engraved.”

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(Walton-on-Thames) - Posted 9 months ago

“I ordered a few items, a heart necklace, hoop earrings and a star keyring. Everything was better than expected. I got the keyring with the Sterling silver clasp - it's gorgeous. I'm going to get the heart key ring as a gift. The hoops are great, not flimsy and the solid silver heart and chain are simply beautiful.”

Helpful Report

(Walton-on-Thames) - Posted 9 months ago

“Lovely products, great quality”

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(Walton-on-Thames) - Posted 9 months ago

“Really enjoying my new T-bar necklace. Exceeding expectations.”

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(Walton-on-Thames) - Posted 9 months ago

“very easy to order came exactly when they said it would and very pleased with the product quality.”

Helpful Report

(Walton-on-Thames) - Posted 9 months ago

“This isn’t my first order from Hersey and Son, and neither will it be my last. The quality of every order has been outstanding, packaging is excellent and 48hr tracked delivery via Royal Mail at no extra cost. A lovely discount code for valentine's day sealed the deal.”

Helpful Report

(Walton-on-Thames) - Posted 9 months ago

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Hersey & Son is rated 4.9 based on 7,107 reviews