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Hersey & Son Reviews

4.9 Rating 7,476 Reviews

98 %

of reviewers recommend Hersey & Son

Company Reviews

Product Reviews

4.9

Based on 7,476 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Hersey & Son 5 star review on 31st January 2026

Karen Armstrong

Hersey & Son 5 star review on 6th December 2025

Hersey & Son 5 star review on 12th June 2025

Hersey & Son 5 star review on 22nd May 2025

Hersey & Son 5 star review on 6th May 2025

Hersey & Son 5 star review on 5th May 2025

Hersey & Son 5 star review on 1st May 2025

Joanne Middleton

135

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thrilled, thank you.”

Helpful Report

(Walton-on-Thames) - Posted 9 months ago

“Beautiful bangles. I love the quality and the weight of them. They jangle and dance up and down my arm.”

Helpful Report

(Walton-on-Thames) - Posted 9 months ago

“I received a beautiful silver bracelet in May from my colleagues, I love it so much it is the first website I when to when choosing a gift for my friends birthday . I'm delighted with both.”

Helpful Report

(Walton-on-Thames) - Posted 9 months ago

“Perfect. Excellent job. Great quality. Super fast shipping. Highly recommend!”

Helpful Report

(Walton-on-Thames) - Posted 9 months ago

“I have purchased from Hersey several times and am always pleased with the service and the excellent quality of their range of items.”

Helpful Report

(Walton-on-Thames) - Posted 9 months ago

“Great website and really easy to find exaclty what we wanted and also added engraving quite easily at a good price. Ordered on the website on Sunday and it was delivered to us on Tuesday morning, great service.”

Helpful Report

(Walton-on-Thames) - Posted 9 months ago

“Dispatched quickly and beautiful item. Presented in a gorgeous box with silver polishing cloth. Very pleased”

Helpful Report

(Walton-on-Thames) - Posted 9 months ago

“Beautifully crafted jewellery - my go-to brand for any silver jewellery.”

Helpful Report

(Walton-on-Thames) - Posted 9 months ago

“Excellent service , online order and delvery”

Helpful Report

(Walton-on-Thames) - Posted 9 months ago

“I bought a lovely sterling silver St. Christopher necklace which I also paid to have engraved. I was initially a little nervous about purchasing from an online jewellers who I had never heard of before, but my worries were unfounded. My necklace arrived and I couldn't be happier with it. It is just what I had been searching for over the past few months! The engraving I requested was engraved on the back and was professionally carried out. I was also impressed with how quickly my item arrived. Needleds to say I am happy to recommend this company and would perdonally use them again.”

Helpful Report

(Walton-on-Thames) - Posted 9 months ago

“Well presented and fine quality items with very good friendly service.”

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(Walton-on-Thames) - Posted 9 months ago

“Great service and excellent quality item”

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(Walton-on-Thames) - Posted 9 months ago

“I have bought several pieces for my sons birthdays and have always been delighted with the fast response, the packaging is tasteful and the bracelets and chains have been exactly as I ordered. I would not hesitate to recommend your company and do! Thank you I expect I will be ordering from you again very soon. Chinty”

Helpful Report

(Walton-on-Thames) - Posted 9 months ago

“Earrings were perfect and just as shown. The service was excellent. It was so nice to receive well packaged jewellery in a lovely box, wrapped in logo tissue. Great to be given a silver cloth too. A very nice touch. Thank you.”

Helpful Report

(Walton-on-Thames) - Posted 9 months ago

“Brilliant from start to finish. Will definitely use again. My item is top quality and around great service. Wouldn't hesitate to recommend 5 stars”

Helpful Report

(Walton-on-Thames) - Posted 9 months ago

“I purchased an item for next day delivery, it didn’t turn up. I sent an email straight away as the item had yellow colouring on, I’ve been sent an email to send the item back. Which is assumed I have to pay for the return My husband has worn the item twice as I didn’t think there was any point sending the item back, the bracelet has gone black. I have worn a silver bracelet for 2years everyday. And it’s never discoloured like this. this is questioning if this Is this actual Sterling silver?”

Helpful Report

(Walton-on-Thames) - Posted 9 months ago

Hi Kavita, thank you for your comments. We did despatch your order placed on the Friday, and it was delivered on the following Monday which is the next working day as stated on our website. Sorry if this didn't meet your expectations. The recent hot weather can affect silver when in contact with skin, but a rub with the provided cleaning cloth will sort that out, but if you prefer just send it back and we will sort it out for you or refund it. The hallmark on the bracelet assures the silver content so you don't need to worry about that. Kind regards, Hersey & Son

Posted 9 months ago

“Beautiful craftsmanship made silver necklace and rose pendant Lovely packaging, presentation box and bag My daughter loved it. I would highly recommend.”

Helpful Report

(Walton-on-Thames) - Posted 9 months ago

“I have bought a few items of jewellery over the last few months. Everything is of a high quality. They also did a repair for me which wasn't too expensive. I’d highly recommend this company.”

Helpful Report

(Walton-on-Thames) - Posted 9 months ago

“Lovely company to deal with. Beautiful quality piece. Very efficient service and delivery.”

Helpful Report

(Walton-on-Thames) - Posted 9 months ago

“Lovely product and quick efficient service. Would definitely use again.”

Helpful Report

(Walton-on-Thames) - Posted 9 months ago

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Hersey & Son is rated 4.9 based on 7,476 reviews