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Hersey & Son Reviews

4.9 Rating 7,617 Reviews

98 %

of reviewers recommend Hersey & Son

Company Reviews

Product Reviews

4.9

Based on 7,617 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Hersey & Son 5 star review on 31st January 2026

Karen Armstrong

Hersey & Son 5 star review on 6th December 2025

Hersey & Son 5 star review on 12th June 2025

Hersey & Son 5 star review on 22nd May 2025

Hersey & Son 5 star review on 6th May 2025

Hersey & Son 5 star review on 5th May 2025

Hersey & Son 5 star review on 1st May 2025

Joanne Middleton

135

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have just ordered a beautiful bracelet and simple silver ring from Hersey, and the quality is fantastic. I'll be ordering more!”

Helpful Report

(Walton-on-Thames) - Posted 10 months ago

“While on a trans Atlantic crossing on the Queen Mary 2, we two Yanks met a delightful Scotsman who was wearing a napkin clip. We were smitten with the idea of having such a clever method of avoiding gravy on the tie. So, I ordered two silver ones with monograms from Hersey & Son. The clips and the engraving are first rate, and the packaging and prompt dispatch are as well. Bravo, Hersey & Son. We'll be repeat customers. And thank you from across the Pond.”

Helpful Report

(Walton-on-Thames) - Posted 10 months ago

“Necklace purchased for my daughter who was delighted with it, sent to her address, arrived as indicated. Was very pleased with the value for money. Thank you. R. Penrose”

Helpful Report

(Walton-on-Thames) - Posted 10 months ago

“As you know, from the amount of silver jewellery I have bought from you guys over the years,I love your exceptional, high quality, properly crafted jewellery, especially the “ white” silver. All as the result of a recommendation for your work , in the Lady magazine so many years ago.”

Helpful Report

(Walton-on-Thames) - Posted 10 months ago

“Second time I've ordered from Hersey and both times thrilled with my purchase. The customer service is amazing as I needed advice regarding the engraving. Highly recommend”

Helpful Report

(Walton-on-Thames) - Posted 10 months ago

“Quality seems good and a fair price.”

Helpful Report

(Walton-on-Thames) - Posted 10 months ago

“The item we ordered was delivered incredibly quickly despite having engraving. We are very impressed with the efficient service. This is the third of these items we have ordered for christening presents so three of our grandsons have the same keepsake.”

Helpful Report

(Walton-on-Thames) - Posted 10 months ago

“Beautiful small silver cross & chain for my granddaughter. Lovely packaging. Quick delivery & excellent customer service. Definitely recommend”

Helpful Report

(Walton-on-Thames) - Posted 10 months ago

“I bought silver heart earrings for my granddaughter aged 8 from Hersey & Son. Delivery was quick and reliable and the children's earrings are beautifully made. Something she'll can wear for years to come. I'd definitely buy from Hersey again.”

Helpful Report

(Walton-on-Thames) - Posted 10 months ago

“First class service thank you , pleased with my purchase”

Helpful Report

(Walton-on-Thames) - Posted 10 months ago

“The only place to go for your Silver purchases. Fabulous choice, quality products, easy to use website. Communication excellent and incredibly speedy service. Well done Hersey, it is, as always, an absolute joy to buy from you. A truly professional, friendly company, thank you.”

Helpful Report

(Walton-on-Thames) - Posted 10 months ago

“Fantastic product and excellent customer service.”

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(Walton-on-Thames) - Posted 10 months ago

“Very good service and a beautiful product”

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(Walton-on-Thames) - Posted 10 months ago

“Excellent service thank you. I am very pleased with the sterling silver locket.”

Helpful Report

(Walton-on-Thames) - Posted 10 months ago

“Beautifully crafted silver magnifying paperweight: a perfect silver anniversary present. Description and ordering was easy. Predicted delivery was 3-5 days. Item was ordered on 29 July and arrived 1 August. Excellent service.”

Helpful Report

(Walton-on-Thames) - Posted 10 months ago

“The bracelets were delivered quickly and are of excell my quality”

Helpful Report

(Walton-on-Thames) - Posted 10 months ago

“I brought the silver T-bar necklace for my sister. Very nice and such good quality. The T-bar is nice and heavy. Definitely worth the money with Quick delivery and nice recyclable box and a polishing cloth which was a nice added bonus.”

Helpful Report

(Walton-on-Thames) - Posted 10 months ago

“I bought a beautiful silver bangle for my Grandaughters birthday. I had it engraved with her name, it's just lovely, this is the second item I have purchased from Hersey. The items always come presented nicely and are well packaged. Thanks again it's lovely Karon x”

Helpful Report

(Walton-on-Thames) - Posted 10 months ago

“Beautiful St Christopher and great customer service. Thank you all.”

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(Walton-on-Thames) - Posted 10 months ago

“Pleased with my item”

Helpful Report

(Walton-on-Thames) - Posted 10 months ago

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Hersey & Son is rated 4.9 based on 7,617 reviews