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Hersey & Son Reviews

4.9 Rating 7,984 Reviews

98 %

of reviewers recommend Hersey & Son

Company Reviews

Product Reviews

4.9

Based on 7,984 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Hersey & Son 5 star review on 31st January 2026

Karen Armstrong

Hersey & Son 5 star review on 6th December 2025

Hersey & Son 5 star review on 12th June 2025

Hersey & Son 5 star review on 22nd May 2025

Hersey & Son 5 star review on 6th May 2025

Hersey & Son 5 star review on 5th May 2025

Hersey & Son 5 star review on 1st May 2025

Joanne Middleton

135

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good,efficient service and pleasant to deal with cos I had made a slight error with my order that they were quick to rectify However having reordered head and tail sixpence cufflinks, the head is queen elizabeth and the tail is king George vi. My son, the recipient, may or may not notice. But if he does I maybe getting in touch with you.”

Helpful Report

(Walton-on-Thames) - Posted 10 months ago

“Very pleased with recent purchase of earrings Second time I’ve brought from you and really pleased”

Helpful Report

(Walton-on-Thames) - Posted 10 months ago

“Very pleased with both my purchases from Hersey & Son with this silver mens bracelet and St Christopher for my son, excellent quality work and fast delivery, would highly recommend Hersey for all your silver jewellery needs excellent craftsmanship.”

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(Walton-on-Thames) - Posted 10 months ago

“Beautiful cuff bangle excellent quality and super fast post. Than you”

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(Walton-on-Thames) - Posted 10 months ago

“Honest review… my order arrived and there was a small fault. Once I contacted customer services the issue was resolved very quickly. The replacement was sent & received very quickly. Very happy with my purchase.”

Helpful Report

(Walton-on-Thames) - Posted 10 months ago

“I order a silver bracket as a Christmas present for my daughter. It’s absolutely beautiful.”

Helpful Report

(Walton-on-Thames) - Posted 11 months ago

“First class service beautiful St Christopher necklace delivered quickly excellent quality would definately reccommend .”

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(Walton-on-Thames) - Posted 11 months ago

“My go to shop for quality engraved special presents, Thank you, you have never let me down”

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(Walton-on-Thames) - Posted 11 months ago

“I am delighted with the five Christmas gifts from I ordered from Herseys. The quality is excellent and the service has been outstanding. I will continue to buy from this company and have recommended it to family and friends.”

Helpful Report

(Walton-on-Thames) - Posted 11 months ago

“Absolutely over the moon with what I purchased. Just oozes quality”

Helpful Report

(Walton-on-Thames) - Posted 11 months ago

“I ordered a hammered polished bangle for my partner for Christmas which unfortunately was too big (I guessed the size) so I reached out to the Team at Hersey and requested to return this, which they responded very quickly and the return/refund was processed. I ordered the same bangle then in a smaller size, which arrived very quickly. Both bangles I received were beautifully crafted and will make such a special gift. Fantastic customer service and beautifully crafted jewellery.”

Helpful Report

(Walton-on-Thames) - Posted 11 months ago

“Brilliant first class service, from start to finish I highly recommend purchasing from this family business.”

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(Walton-on-Thames) - Posted 11 months ago

“Easy to navigate Web site. Beautiful and tempting products. Found just what I was looking for . Good service. I'd definitely recommend.”

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(Walton-on-Thames) - Posted 11 months ago

“Excellent quality and service. Package arrived quickly.”

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(Walton-on-Thames) - Posted 11 months ago

“Hersey solve my Christmas present options every year. My partner loves your products I simply have to 'chose' something she likes, which is basically everything”

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(Walton-on-Thames) - Posted 11 months ago

“I have purchased items from you in the past which I was extremely pleased with. This time the service was excellent and I received the item quicker than expected. I did not ask for the item to be engraved but wished afterwards I had. The person I gave it to was delighted with it.”

Helpful Report

(Walton-on-Thames) - Posted 11 months ago

“Beautiful jewellery, excellent quality. Would definitely recommend.”

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(Walton-on-Thames) - Posted 11 months ago

“I was delighted with the quality and look of all the items I have purchased. I have loved all my purchases from Hersey and particularly like the handmade feel.”

Helpful Report

(Walton-on-Thames) - Posted 11 months ago

“Ordered and received promptly lovely silver letting. Makes a nice gift and nicely presented gift bag adds to the finish”

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(Walton-on-Thames) - Posted 11 months ago

“The items ordered were lovely just not for us. There was no problem at all with the return, money refunded minus postage as stated.”

Helpful Report

(Walton-on-Thames) - Posted 11 months ago

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Hersey & Son is rated 4.9 based on 7,984 reviews