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Hersey & Son Reviews

4.9 Rating 7,617 Reviews

98 %

of reviewers recommend Hersey & Son

Company Reviews

Product Reviews

4.9

Based on 7,617 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Hersey & Son 5 star review on 31st January 2026

Karen Armstrong

Hersey & Son 5 star review on 6th December 2025

Hersey & Son 5 star review on 12th June 2025

Hersey & Son 5 star review on 22nd May 2025

Hersey & Son 5 star review on 6th May 2025

Hersey & Son 5 star review on 5th May 2025

Hersey & Son 5 star review on 1st May 2025

Joanne Middleton

135

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Gift for my sons birthday, it’s lovely and he loved it , fast delivery and outstanding quality,”

Helpful Report

(Walton-on-Thames) - Posted 10 months ago

“Beautiful bracelet, excellent quality. Customer services very helpful.”

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(Walton-on-Thames) - Posted 10 months ago

“Great service as always . Love the bangle a lot heavier than I expected. Superfast delivery”

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(Walton-on-Thames) - Posted 10 months ago

“I am very happy with the service I received and the products are excellent”

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(Walton-on-Thames) - Posted 10 months ago

“A first time buyer from here, found the company to be efficient, website easy to use and feel you get good customer service. Would definitely use again.”

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(Walton-on-Thames) - Posted 10 months ago

“Excellent customer service and product”

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(Walton-on-Thames) - Posted 10 months ago

“I ordered a Cross and chain for my husbands birthday. It arrived on time lovely quality and nicely packaged.”

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(Walton-on-Thames) - Posted 10 months ago

“Easy ordering. A little worried about the quality, but no need to be, the St, Christopher and chain were of excellent quality . Highly recommend Hersey and shall be using again when occasion arises.”

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(Walton-on-Thames) - Posted 10 months ago

“Very pleased with my silver dog tag. Good quality and quick efficient service. Thanks”

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(Walton-on-Thames) - Posted 10 months ago

“Really impressd by both the excellent service and quality of silver bangle I purchased. The time from order to delivery (including engraving) was 24 hours.”

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(Walton-on-Thames) - Posted 10 months ago

“Excellent little sweetener holder/dispenser. Well made and well finished. Good communication and fast delivery. This is a gift for my wife who lost her previous one. It'll be an extra 47th anniversary gift in November which I'm sure she'll love.”

Helpful Report

(Walton-on-Thames) - Posted 10 months ago

“For someone who doesn't do reviews I felt compelled to do this one. I was extremely pleased with my purchase and they went above and beyond my expectations when I incorrectly ordered the wrong engraving. I will certainly be recommending them and using them again without hesitation.”

Helpful Report

(Walton-on-Thames) - Posted 10 months ago

“Very clear website and order process. Item was despatched in a timely manner. The chian and medallion were well presented and it is ideal as the gift we planned. Minor niggle I expected the medallion to be be 'chunkier' based on the language in the description. Not a big deal but not quite as expected although lovely nonetheless.”

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(Walton-on-Thames) - Posted 10 months ago

“The delivery was fast as was my refund of the cost the medals when I had to return. The St Christopher medal were far too small in my opinion for a man but the description did show the size, but the engraving was lovely, so my mistake . Whilst the medals and chains are reasonablly priced, it was an expensive mistake. I won't be buying any jewellery online again- too risky, and i found exactly what I wanted in a local jewellers.”

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(Walton-on-Thames) - Posted 10 months ago

“For my husbands 50th birthday I bought from Herseys a solid silver Torque bracelet ,it was absolutely fantastic he wears it all the time, so for our Ruby wedding 9 years later I went back to Herseys and bought us both matching solid silver 12mm cuff bracelets and had them both engraved, we wear them everyday! The workmanship is second to none, the order process was very easy and they were delivered super quick, the sizing was spot on as well I was extra small with 6" wrist and sizing was great ,my husband was S/M on a 7.2" wrist, these bracelets are so lovely a keepsake for us forever,I always use Herseys for silver wear as it's always solid silver as a lot of places are hollow, so I would highly recommend Herseys,Thank you!”

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(Walton-on-Thames) - Posted 10 months ago

“Excellent service!.”

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(Walton-on-Thames) - Posted 10 months ago

“I’m so happy with it”

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(Walton-on-Thames) - Posted 10 months ago

“Very pleased with all my purchases, great quality & quick delivery 🤗x”

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(Walton-on-Thames) - Posted 10 months ago

“Really high quality product. Ordered online with ease, swift delivery with numerous options.”

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(Walton-on-Thames) - Posted 10 months ago

“Extremely happy with a small silver Cross on a curb chain for my nephews 18th. He loves it. Delivery was within the stated time frame.”

Helpful Report

(Walton-on-Thames) - Posted 10 months ago

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Hersey & Son is rated 4.9 based on 7,617 reviews