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Hersey & Son Reviews

4.9 Rating 7,985 Reviews

98 %

of reviewers recommend Hersey & Son

Company Reviews

Product Reviews

4.9

Based on 7,985 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Hersey & Son 5 star review on 31st January 2026

Karen Armstrong

Hersey & Son 5 star review on 6th December 2025

Hersey & Son 5 star review on 12th June 2025

Hersey & Son 5 star review on 22nd May 2025

Hersey & Son 5 star review on 6th May 2025

Hersey & Son 5 star review on 5th May 2025

Hersey & Son 5 star review on 1st May 2025

Joanne Middleton

135

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The items ordered were lovely just not for us. There was no problem at all with the return, money refunded minus postage as stated.”

Helpful Report

(Walton-on-Thames) - Posted 11 months ago

“good quality at a reasonable price,fast efficient delivery will definitely buy again”

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(Walton-on-Thames) - Posted 11 months ago

“Stunning jewellery. My husband bought me a bracelet last Xmas. I’ve since bought the necklace to match and silver chain and bracelet plus earrings 🤦‍♀️. Highly recommend the quality, packaging and customer service excellent.”

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(Walton-on-Thames) - Posted 11 months ago

“The company is grand,very helpful and friendly,the product is beautiful,price was good 👍”

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(Walton-on-Thames) - Posted 11 months ago

“Efficient service, good quality products”

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(Walton-on-Thames) - Posted 11 months ago

“Good prompt service”

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(Walton-on-Thames) - Posted 11 months ago

“The products are of the highest calibre, and the service is nothing short of impeccable. I have long held a fondness for finely crafted, artisanal pieces, and once again this has proven to be outstanding. A truly splendid experience from beginning to end. Cheers.”

Helpful Report

(Walton-on-Thames) - Posted 11 months ago

“I recently bought the square open bangle, my third bangle from Hersey. The others are the round open bangle and the hammered open bangle. I really appreciate the craftsmanship, the quality and the value for money and wouldn’t hesitate to highly recommend Hersey to anyone looking for quality silverware Excellent”

Helpful Report

(Walton-on-Thames) - Posted 11 months ago

“Wanted the Initial T for Granddaughter. It is exactly what I wanted, Thank You”

Helpful Report

(Walton-on-Thames) - Posted 11 months ago

“Fantastic ! My first purchase. Beautiful bracelet. Will buy again soon.”

Hersey & Son 5 star review on 6th December 2025

Helpful Report

(Walton-on-Thames) - Posted 11 months ago

“Hersey showed as an option during a google search whilst looking for a sterling silver necklace. Which they confirmed, by email return as solid silver 925. Silver plating was not an option as this was to be a present that would be worn every day. I decided to purchase the necklace and another sterling silver chain from Hersey as I trusted it to be as it informed; a Silversmiths. The silver is beautiful with unquestionable lustre. Also, before doing the review I scrolled through and decided to go ahead because of the anonymous option as I don’t like my name posted.”

Helpful Report

(Walton-on-Thames) - Posted 11 months ago

“The quality of the silver bangle is beautiful. Solid and finished to the highest standard. The engraving also adds the perfect finish. Thank you for your craftsmanship. Very satisfied. A present for my husband who I know will love it.”

Helpful Report

(Walton-on-Thames) - Posted 11 months ago

“This is my second order from Hersey as the service provided is so reliable, my item arrived very quickly. The quality of the products are fantastic and very well priced. Always very impressed with their products and service”

Helpful Report

(Walton-on-Thames) - Posted 11 months ago

“My first purchase so happy with it , beautifully wrapped and packaged , little things make all the difference, will definitely not be my last purchase”

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(Walton-on-Thames) - Posted 11 months ago

“I am absolutely delighted with the St. Christopher and the inscription is perfect.”

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(Walton-on-Thames) - Posted 11 months ago

“Very pleased with the heart necklace. A Christmas gift for my granddaughter. She will be thrilled”

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(Walton-on-Thames) - Posted 11 months ago

“The necklace is for my granddaughter for Christmas, its lovely I'm sure she will love it.”

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(Walton-on-Thames) - Posted 11 months ago

“Easy online process and my son’s gift arrived promptly , he loved it ! Highly recommend and I will use you again.”

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(Walton-on-Thames) - Posted 11 months ago

“Lovely jewlery and fast delivery, very pleased”

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(Walton-on-Thames) - Posted 11 months ago

“I have had such a positive experience buying a silver necklace from Hersey. I asked for something to be changed from the original design and everyone I dealt with there was so helpful.”

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(Walton-on-Thames) - Posted 11 months ago

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Hersey & Son is rated 4.9 based on 7,985 reviews