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Hersey & Son Reviews

4.9 Rating 7,107 Reviews

98 %

of reviewers recommend Hersey & Son

Company Reviews

Product Reviews

4.9

Based on 7,107 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Hersey & Son 5 star review on 12th June 2025

Hersey & Son 5 star review on 22nd May 2025

Hersey & Son 5 star review on 6th May 2025

Hersey & Son 5 star review on 5th May 2025

Hersey & Son 5 star review on 1st May 2025

Joanne Middleton

Hersey & Son 5 star review on 16th April 2025

Hersey & Son 5 star review on 27th March 2025

133

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful product with great value for money would definitely recommend”

Helpful Report

(Walton-on-Thames) - Posted 8 months ago

“I needed a quality 21st birthday gift for my son. Herseys were very helpful and provided a wonderful gift, beautifully engraved. Customer service was impeccable. Well done!”

Helpful Report

(Walton-on-Thames) - Posted 8 months ago

“Good email contact. Product of gifts high end”

Helpful Report

(Walton-on-Thames) - Posted 8 months ago

“Very happy with bangle. Arrived promptly.”

Helpful Report

(Walton-on-Thames) - Posted 8 months ago

“This was an 18th birthday present for our grandson. The order was completed and despatched on the same day. I had a phone call with a member of the team with a couple of queries. They could not have been more helpful. Yesterday on his birthday our grandson was delighted with his "dog tag" key ring as he is in the process of applying to the intelligence corps of the army. Thank you Hersey & Son.”

Helpful Report

(Walton-on-Thames) - Posted 8 months ago

“This is the third bangle I have purchased and this was for my youngest sons 18th birthday, I have worked in the jewellery industry myself and these are quality bangles with a nice heavy weight, engraving was done exactly how I’d asked and packing was taken with great care. I can highly recommend and will continue to use this business in the future”

Helpful Report

(Walton-on-Thames) - Posted 8 months ago

“Bought engraved gift for my great grand daughters christening. It arrived within two days of order and was beautiful quality.”

Helpful Report

(Walton-on-Thames) - Posted 8 months ago

“Amazing service and beautiful product! Thank you to all the team!”

Helpful Report

(Walton-on-Thames) - Posted 8 months ago

“The lovely cuff I bought for my nephew arrived really quickly, was beautifully packed and is a really lovely peice. Love it!”

Helpful Report

(Walton-on-Thames) - Posted 8 months ago

“The quality and design of the bracelet I purchased online far exceeded my expectations when it arrived. I bought it for an event but suspect it will be worn daily! I will definitely be buying more pieces from Hersey.”

Helpful Report

(Walton-on-Thames) - Posted 8 months ago

“Absolutely amazing pendant, exceeded expectations. Could not ask for better. Was kept updated on dispatch and item arrived quickly. Would definitely use this company again. Highly recommended..........”

Helpful Report

(Walton-on-Thames) - Posted 8 months ago

“What a lovely company! Ordered a bracelet for a special birthday - recipient loves it. I can't tell you though how much I appreciated the great customer service that Hersey gave to me as I had some questions. Everything was amazing. I will definitely be using this company again and will tell all my friends about it. Thank you.”

Helpful Report

(Walton-on-Thames) - Posted 8 months ago

“Lovely silver bracelet bought for our son, very smart. Engraving makes it even more special . Fast delivery, definitely will recommend company.Thank you.”

Helpful Report

(Walton-on-Thames) - Posted 8 months ago

“Our third purchase from Hersey, and have always had excellent service. Always delivered earlier than we expect, and the products are always perfect, including engraving.”

Helpful Report

(Walton-on-Thames) - Posted 8 months ago

“We purchased a silver cross and chain for my husbands son/my stepson's confirmation. At 35 it was difficult to know what to get, but we settle on this lovely silver cross with the date of his confirmation engraved on the reverse. He was so pleased with it and found comfort from it during the service.”

Helpful Report

(Walton-on-Thames) - Posted 8 months ago

“Very pleased with the straightforward purchase of the silver chain and quick delivery. Very happy with the chain and it goes well with my two pendents.”

Helpful Report

(Walton-on-Thames) - Posted 8 months ago

“Brilliant service and excellent quality, would definitely recommend Hersey, Thank you !”

Helpful Report

(Walton-on-Thames) - Posted 8 months ago

“Lovely piece of jewellery, excellent quality and reasonable priced. Fast delivery, would definitely recommend.”

Helpful Report

(Walton-on-Thames) - Posted 9 months ago

“Customer services were very efficient and helpful with questions about my order. The quality is second to none and the turn around from order to delivery was impressive!”

Helpful Report

(Walton-on-Thames) - Posted 9 months ago

“Hersey provided a prompt and efficient service and the extra care taken with packaging of my purchase was a level of customer care rarely seen. My purchase was wrapped very carefully in several varying layers affording it the best possible protection during transit and for storing once received; to complete the seamless shopping experience, a silver polishing cloth was also provided.”

Helpful Report

(Walton-on-Thames) - Posted 9 months ago

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Hersey & Son is rated 4.9 based on 7,107 reviews