Hersey & Son Reviews

Name: Hersey & Son
Address: 14 Lyon Road, Walton on Thames, Surrey
Rating: 4.92

4.9 Rating 7,882 Reviews

98 %

of reviewers recommend Hersey & Son

4.9

Based on 7,882 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Hersey & Son 5 star review on 27th September 2026

136

Anonymous

Anonymous // 01/01/2019

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“Good quality silver cross and chain ordered as a present for my grandson. Really pleased with the service including packaging and fast delivery.”

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Posted 3 years ago

“Lovely silver pebble engraved necklace”

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Posted 3 years ago

“We ordered the silver Engraved St Christopher’s dog tag with 24in curb chain for son’s 18th - he & we couldn’t be happier with it! Really substantial, chain the perfect thickness (2.3mm - which feels & looks masculine) comfortable (pendant sits beautifully flat owing to the way it’s attached) Not an expert but was struck by the beauty of the engraving itself, nicely presented, and a brilliant way to honour the family tradition of a St Christopher’s, yet with a clever & more modern edge to it - it’s absolutely beautiful. A bit pricier than many out there, but certainly a case of you get what you pay for - really unique & can hopefully be worn & treasured for many years to come! Customer services were extremely quick to respond & helpful, and very patient - no question to silly. Also impressed by speediness of engraving & despatch - placed order only an hour or so prior to cut off time (using next day delivery) & was with us the following morning. Thank you so much!”

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Posted 3 years ago

“This bracelet was bought for an 18th birthday and as such was an important celebration/dedication that my son can have as a keepsake to remember this milestone by. It is perfect in every way and I was more than delighted with the results. I will happily recommend this craftsman to anyone needing similar. It's also worth mentioning he's not taken it off since and I've seen him showing it off to friends which is high praise indeed. Many thanks.”

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Posted 3 years ago

“Excellent quality. Excellent and honest service. I required letter opener urgent so paid for the Saturday service, Hersey only charged me for special delivery and refunded the balance. I was very grateful for the discount code.”

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Posted 3 years ago

“I absolutely love the engraved plate and I’m sure my brother will too. Definitely come back to you again if I need anything else certainly if it can be engraved.”

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Posted 3 years ago

“Present for my teenager grandson and he was delighted! If he wasn’t I’d have kept it for me - his Nana! I might just order one 😉”

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Posted 3 years ago

“You had just what we were looking for in our budget range and the turnaround was very quick indeed. on line ordering was fine although the discount code didn't work, but a phone call did the trick. In summary, good product and excellent service.”

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Posted 3 years ago

“I am so happy with the cross and chain for my husband … A lovely engraving too . Very professional company . Very quick delivery . Will most certainly buy from here again . Thank you Sally F”

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Posted 3 years ago

“Excellent- good website, informative communications, responsive to queries. Lovely product and All round great customer service. Thank you”

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Posted 3 years ago

“Amazing company to deal with and top quality silver to match.”

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Posted 3 years ago

“The customer service is very good and easy to purchase on the website and easy to track the items”

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Posted 3 years ago

“Excellent service.”

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Posted 3 years ago

“I am absolutely over the moon with the quality of this bracelet.. Stil yet to give it to our daughter in law. But a huge thank you from us !!!!”

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Posted 3 years ago

“I ordered two silver wine coasters which were dispatched promptly and arrived incredibly quickly complete with a silver cleaning cloth and a drawstring bag each to keep them in. I was delighted with the service and the product.”

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Posted 3 years ago

“Amazing quality and beautiful presentation”

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Posted 3 years ago

“I love this Om pendant. Great quality, excellent service. Thank you. Dalia”

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Posted 3 years ago

“Excellent”

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Posted 3 years ago

“This is my 4th purchase from Hersey and Sons, as always fast shipping and just what I wanted. I would not look anywhere else and will be coming back for another purchase.”

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Posted 3 years ago

“Lovely quality engraved heart keyrings supplied within 48 hours of ordering.”

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Posted 3 years ago

Hersey & Son is rated 4.9 based on 7,882 reviews