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Hersey & Son Reviews

4.9 Rating 7,637 Reviews

98 %

of reviewers recommend Hersey & Son

Company Reviews

Product Reviews

4.9

Based on 7,637 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Hersey & Son 5 star review on 31st January 2026

Karen Armstrong

Hersey & Son 5 star review on 6th December 2025

Hersey & Son 5 star review on 12th June 2025

Hersey & Son 5 star review on 22nd May 2025

Hersey & Son 5 star review on 6th May 2025

Hersey & Son 5 star review on 5th May 2025

Hersey & Son 5 star review on 1st May 2025

Joanne Middleton

135

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with purchase.”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“Absolutely Amazing Service! My order was unfortunately stolen in transit, I was absolutely gutted. But when I told Hersey & Sons of the situation, they did not hesitate to send me out another one with the meaningful message I originally had engraved, free of charge! Which I then received the very next day. I’m so grateful.”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“Trustworthy and good value.”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“I purchased a Heavy Silver cuff bracelet with halmark and had it personalised for my husbands 60th Birthday.He absolutly loves it. It is excellent quality and delivery very fast.”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“Prompt and friendly communication when making changes to order”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“This item came beautifully packaged in a very timely manner. It is a present for my grandsons birthday and I'm sure he will be pleased with it. The quality is superb.”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“We bought the slim silver bracelet for our 34 year old son, who is very happy with it. He is very proud of how elegant it is, but also very robust and strong.”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“A really lovely quality bracelet, unfortunately I have a very slim, almost childlike, wrist so had to return as, being an open bracelet, it slipped off my arm. I need something that locks in place.”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“A really beautiful pendant and perfect for a Christening gift. Great packaging!”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“I loved the sliver bangle with the hammered finish. I brought two within the last 2 years. It is a comfortable fit and feel. The only thing I would like if you sold bigger sizes.”

Helpful Report

Posted 1 year ago

“Sadly it was mislaid in the post. However Hersey responded immediately .They sent a replacement immediately. The ring was exactly what I wanted . Plain and simple . I recommend this company really highly.”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“This is a gift for my husband for his birthday so he hasn’t received it as yet! But it’s a lovely st Christopher in sterling silver with a sterling silver key ring holder and an engraved message on the back so I’m hoping he loves it as much as I do !!”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“Wonderful wine coasters for grandson’s christening present”

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(Walton-on-Thames) - Posted 1 year ago

“Very good quality”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“xcelent Service and speed of delivery. Lovely earings realy solid and secure fit. I have already reommended to friends.”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“I used Hersy & Son for the first time and am so thrilled with my purchase. Communication about my order, including dispatch and delivery, helped me know it was being processed. My order was processed so quickly and within a few days I was wearing my purchase.”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“Bracelet for my grandson’s baptism, absolutely beautiful, engraving lovely. Perfect, would definitely purchase from you again”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“Great quality product and excellent customer service, they went above and beyond, thank you so much.”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“Cufflinks were wrapped in a ripped black tissue paper looking as though they had been returned by a customer Sad as they are a present”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“They have very beautiful options and my brother was very happy with the engraved cuff links. I am always nervous with receiving expensive post, however there were no issues at all with the services”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

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Hersey & Son is rated 4.9 based on 7,637 reviews