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Hersey & Son Reviews

4.9 Rating 7,637 Reviews

98 %

of reviewers recommend Hersey & Son

Company Reviews

Product Reviews

4.9

Based on 7,637 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Hersey & Son 5 star review on 31st January 2026

Karen Armstrong

Hersey & Son 5 star review on 6th December 2025

Hersey & Son 5 star review on 12th June 2025

Hersey & Son 5 star review on 22nd May 2025

Hersey & Son 5 star review on 6th May 2025

Hersey & Son 5 star review on 5th May 2025

Hersey & Son 5 star review on 1st May 2025

Joanne Middleton

135

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great quick delivery - was kept informed- lovely product (although it was a little small container for the mechanical toothpick than I had thought ) but nevertheless beautifully made and packaged - will make a great gift”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“I was extremely pleased with bracelets I bought - two for ladies and a chunky one for my nephew. They arrived promptly and well packaged. They really are well made and look 'the part' as they say in my area.”

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(Walton-on-Thames) - Posted 1 year ago

“Love it fast delivery”

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(Walton-on-Thames) - Posted 1 year ago

“I placed an order for a present for my grandson’s 18th birthday. The order was dealt with promptly and I was informed of the progress of my order. It arrived within a few days and I was delighted with it and already planning on making another order for another grandson who is 18 in January. I would like to thank everyone at Herseys for excellent customer service. Many thanks L Gorrie.”

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(Walton-on-Thames) - Posted 1 year ago

“Quick delivery, lovely cross and chain, delicate but sturdy.”

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(Walton-on-Thames) - Posted 1 year ago

“Very good necklace”

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(Walton-on-Thames) - Posted 1 year ago

“Once again so pleased with product great service high quality 4th purchase will always return for that special gift”

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(Walton-on-Thames) - Posted 1 year ago

“Lovely necklace, beautifully delicate and good quality. Quick delivery.”

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(Walton-on-Thames) - Posted 1 year ago

“I bought an engraved bookmark from Hersey & Sons for my wife for our silver anniversary. She absolutely loves it! Very pleased with the service, and with the quality and packaging of the delivered item. Highly recommended!”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“Really lovely cross chain, speedy delivery. Absolutely 10/10 thank you”

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(Walton-on-Thames) - Posted 1 year ago

“Beautiful work. Super fast delivery. Excellent ! I can only recommend.”

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(Walton-on-Thames) - Posted 1 year ago

“Outstanding customer service and quality”

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(Walton-on-Thames) - Posted 1 year ago

“I have used Hersey many times over the last 9 years - their bracelets are beautiful, the service is brilliant and the speed of dispatch unsurpassed - I regularly recommend them to anyone looking for a silversmith!”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“Very easy to order from. Excellent communication and advice when we had a query on what was the best size to order. Delivery was very quick. The bangle we ordered is beautiful. Do not hesitate to order from Hersey & Son you will not be disappointed.”

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(Walton-on-Thames) - Posted 1 year ago

“Absolutely love my bracelet 😍 thank you”

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(Walton-on-Thames) - Posted 1 year ago

“Perfect. The tooth fairy won't disturb the little one, while replacing the tooth with money. Even better still, mummy like to keep " keep sakes" so once the tooth fairy has gone for good, a perfect place to keep them little treasures”

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(Walton-on-Thames) - Posted 1 year ago

“I made an error as I wanted mat finish but apart from my mistake the piece is perfect. Very well Presented too.”

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(Walton-on-Thames) - Posted 1 year ago

“This is the second men’s bangle I have bought from you, the first was for my grandsons 21st a couple of years ago, my grandson absolutely loves it, we were so impressed with the weight and look of the bangle I have just bought my husband one for his birthday”

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(Walton-on-Thames) - Posted 1 year ago

“Excellent service”

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(Walton-on-Thames) - Posted 1 year ago

“Ordered silver hoop earrings as a gift for my daughter. Good weight and great style with good closing style at the back. She loved them. Will shop here again for Christmas”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

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Hersey & Son is rated 4.9 based on 7,637 reviews