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Hersey & Son Reviews

4.9 Rating 7,637 Reviews

98 %

of reviewers recommend Hersey & Son

Company Reviews

Product Reviews

4.9

Based on 7,637 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Hersey & Son 5 star review on 31st January 2026

Karen Armstrong

Hersey & Son 5 star review on 6th December 2025

Hersey & Son 5 star review on 12th June 2025

Hersey & Son 5 star review on 22nd May 2025

Hersey & Son 5 star review on 6th May 2025

Hersey & Son 5 star review on 5th May 2025

Hersey & Son 5 star review on 1st May 2025

Joanne Middleton

135

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely bracelet thank you”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“Thank you for designing and producing this wonderful gift. I have been after a sideways cross for a while after being baptised. The necklace beautifully presented arrived safely well presented in a sturdy box with the cleaning cloth and a brief synopsis of the company. I like to support local/British businesses. Thank you so much 😊”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“Very happy very efficient”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“Very good prompt delivery, not sure on fit as it’s a Xmas present.”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“Looks great!”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“The cross on chain was excellent, although not suitable on this occasion. I would not hesitate to order again. Every detail of the order and return was First Class. Would highly recommend. Very high class jewellery. Have made an order previously occasion and my Granddaughter was delighted.”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“Item description very good. 0rdering process quick and easy. Arrived on time”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“This is an amazing company, everything I have ever bought from here has been superb quality and delivered superfast. I highly recommend for beautiful, very special presents.”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“Bought for a present”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“Excellent service to my door, beautifullyl packaged, lovely attention to detail top class thanks it really does make a difference”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“classic, high quality jewellery from a traditional family firm. skilled, friendly and helpful.”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“Great quality pieces for great prices.”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“I have used you a coupe of times to buy birthday presents, specifically bracelets. Both times there has been an issue with me getting the size wrong and you have always sorted this out with an alternaitve or refund if required. Easy to do business with and woudl thoroughly recommend.”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“I've bought a couple of items from Hersey. Excellent product and excellent customer service 5 stars from me.”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“My son received silver identity bracelet for his birthday. He's thrilled with it! Lovely quality, great design & will certainly buy from Hersey's again. Thank you .”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“My daughter wanted a cross for her baptism, I looked at some from the usual high street jewellers, same boring off the conveyer belt stuff. Then I came across Hersey and found exactly what I was looking for, a gift made with passion, lovingness and respect for the craft. An outstanding piece and my daughter loved this gift. I’ll definitely be coming back. Thank you !!”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“Highly recommend. Speedy delivery and beautiful product . Great birthday pressie xx”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“Lovely silver bracelet. Very speedy delivery. My son was very happy with it. Well done Hersey!”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“Excellent product at good price”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“I cannot fault the quality, but I didn't realise it would be quite as small.”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

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Hersey & Son is rated 4.9 based on 7,637 reviews