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Hersey & Son Reviews

4.9 Rating 7,107 Reviews

98 %

of reviewers recommend Hersey & Son

Company Reviews

Product Reviews

4.9

Based on 7,107 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Hersey & Son 5 star review on 12th June 2025

Hersey & Son 5 star review on 22nd May 2025

Hersey & Son 5 star review on 6th May 2025

Hersey & Son 5 star review on 5th May 2025

Hersey & Son 5 star review on 1st May 2025

Joanne Middleton

Hersey & Son 5 star review on 16th April 2025

Hersey & Son 5 star review on 27th March 2025

133

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We bought a silver wine coaster which was excellent quality and got a question about the engraving which lead to one even better than we had hoped for. Thank you!”

Helpful Report

(Walton-on-Thames) - Posted 2 months ago

“Everything I’ve bought from Hersey has been of a high standard, would recommend to anyone.”

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(Walton-on-Thames) - Posted 2 months ago

“Excellent customer service and beautifully made bracelet.”

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(Walton-on-Thames) - Posted 2 months ago

“Lovely team, and gorgeous jewellery. Prompt despatch and beautifully packaged too. Will definitely be purchasing more items, as they’re top quality. More than happy to recommend them to future customers too. Superb!”

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(Walton-on-Thames) - Posted 2 months ago

“I bought a four leaf clover necklace for my granddaughter as she starts secondary school tomorrow she loves it thanks”

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(Walton-on-Thames) - Posted 2 months ago

“Really nice silver chain for my son going on his travels thank you”

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(Walton-on-Thames) - Posted 2 months ago

“Gret Company and super quality”

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(Walton-on-Thames) - Posted 2 months ago

“Very nice earings. Can tell they are quality. Bought them as a birthday present and she was delighted with them.”

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(Walton-on-Thames) - Posted 2 months ago

“Great item, great service would recommend! ⭐️”

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(Walton-on-Thames) - Posted 2 months ago

“The item arrived quickly and was of excellent quality”

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(Walton-on-Thames) - Posted 2 months ago

“I needed a replacement item very quickly for something my grandson had lost. Hersey had the exact item (last bought four years ago) It was engraved and despatched to him in two days! Fantastic service.”

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(Walton-on-Thames) - Posted 2 months ago

“A great product, a small silver box with the name of my god-daughter on it. Impeccable product and service.”

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(Walton-on-Thames) - Posted 2 months ago

“Service delivery was excellent and the jewellery purchased is delightful. Products are well made and just what we needed for christening gifts for two little girls. Would recommend Hersey.”

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(Walton-on-Thames) - Posted 2 months ago

“Whilst very happy with the quality of the products that the Hersey’s website offers, it is probably one of the hardest to navigate that I have ever used. The search facility is rather hit and miss and the ordering system difficult to follow. I returned to Hersey’s as I had already purchased items which required engraving and thought that I had learned all the pitfalls and nuances - sadly I had not and although I had filled in all the required detail for engraving I did not even realise that it had not appeared on the order. Luckily, despite being perfectly wrapped, I opened it to check it was suitable and noticed the missing engraving. On checking I realised that I had not paid for engraving and so cannot quibble, but I was still left feeling a massive wariness of the website and therefore Hersey.”

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(Walton-on-Thames) - Posted 2 months ago

“Easy website for an old Grandma to use. The silver napkin ring purchased for our grandson's Christening is beautiful. The delivery was fast and efficient. Thank you.”

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(Walton-on-Thames) - Posted 2 months ago

“Very professional and great customer service - very easy to buy from - no hassle”

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(Walton-on-Thames) - Posted 2 months ago

“So easy to order, standard delivery was very fast. Really lovely keyring loved the engraving of initials. A stylish keepsake for an 18th Birthday. Thank you.”

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(Walton-on-Thames) - Posted 2 months ago

“Excellent service & communication. Beautifully packaged & excellent delivery time. Thank you.”

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(Walton-on-Thames) - Posted 3 months ago

“Beautiful quality, brilliant quick service. Highly recommend.”

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(Walton-on-Thames) - Posted 3 months ago

“It is a beautiful cuff and delivery was really quick. The size guide was really useful and you need to trust it because when it arrived it looked way too small but it actually isn’t, it’s perfect. Packaging and presentation is lovely too”

Helpful Report

(Walton-on-Thames) - Posted 3 months ago

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Hersey & Son is rated 4.9 based on 7,107 reviews