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Hersey & Son Reviews

4.9 Rating 7,861 Reviews

98 %

of reviewers recommend Hersey & Son

Company Reviews

Product Reviews

4.9

Based on 7,861 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Hersey & Son 5 star review on 31st January 2026

Karen Armstrong

Hersey & Son 5 star review on 6th December 2025

Hersey & Son 5 star review on 12th June 2025

Hersey & Son 5 star review on 22nd May 2025

Hersey & Son 5 star review on 6th May 2025

Hersey & Son 5 star review on 5th May 2025

Hersey & Son 5 star review on 1st May 2025

Joanne Middleton

135

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The website is clear and easy to follow. Double check all stages of your order to ensure that you have the correct year and chain length at the end. Communication was good and delivery on time exactly as promised. Very pleased with Hersey & Son.”

Helpful Report

(Walton-on-Thames) - Posted 3 months ago

“Good company, used several times and products great quality and delivered promptly.”

Helpful Report

(Walton-on-Thames) - Posted 3 months ago

“I've now purchased three different items from Hersey & Son for my sons wedding next month. I'm delighted with the quality, rapid turnaround for engraved items and the aftersales service. I highly recommend them. My son was delighted with the gifts. Thank you!”

Helpful Report

(Walton-on-Thames) - Posted 3 months ago

“My second piece ordered from Hersey. Again the piece was beautiful. Very heavy and solid. Husband loved it. Excellent quick delivery as well. Will be using Hersey again definitely. Thank you for your skill and craftsmanship.”

Helpful Report

(Walton-on-Thames) - Posted 3 months ago

“Absolutely brilliant emailed for advice reply within half hour, exceptional. Dispatched within 24 hrs. The bracelet and engraving perfect. Completely delighted 5 star. What more could you ask. Excellent will definitely use again.”

Helpful Report

(Walton-on-Thames) - Posted 3 months ago

“The earrings were just hat I wanted. A beautiful shape and finish. Perfect for every occasion There was a comment to say they were difficult to put in. But found them as easy as any other earrings and closed with a good snap, most secure Thank you”

Helpful Report

(Walton-on-Thames) - Posted 3 months ago

“Very good jeweller and silversmith! Pieces are reasonably priced, great quality and dispatched very promptly after order. Have bought several pieces of jewellery as gifts for nephews and nieces, and all were lovely finished pieces. No complaints from this returning customer!”

Helpful Report

(Walton-on-Thames) - Posted 3 months ago

“Perfect- arrived on time - beautiful piece of jewellery- nicely packaged with cleaning accessories- really happy with service and quality”

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(Walton-on-Thames) - Posted 3 months ago

“I have 7 pieces from Hersey & Son. I love all of them, I've only recently started to wear silver, so I'm happy i found this silver smiths, first. I love the quality of their pieces. I couldn't recommend them enough. I got the T-bar with curb chain, thank you”

Hersey & Son 5 star review on 12th June 2026

Helpful Report

(Walton-on-Thames) - Posted 3 months ago

“Super fast delivery and absolutely love the necklace , great quality . Very happy”

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(Walton-on-Thames) - Posted 3 months ago

“Bought this necklace for my daughters Birthday and it is lovely and just what she wanted arrived quickly very pleased with it thank you”

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(Walton-on-Thames) - Posted 3 months ago

“Great service - my order arrived very quickly and the quality is beautiful!”

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(Walton-on-Thames) - Posted 3 months ago

“Bought the T bar necklace for my daughter’s 30th. She wasn’t expecting it & she absolutely loves it. It arrived quickly & well packaged.”

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(Walton-on-Thames) - Posted 3 months ago

“Delighted with my necklace earrings and ring. A lovely Company and quick service.”

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(Walton-on-Thames) - Posted 3 months ago

“Prior to ordering i checked that the bangle was sold and not hollow. I received a reply from customer service the same day and learning that it was solid, I ordered it for my daughters 18th birthday. It arrived beautifully engraved the very next day! Beautiful solid silver bangle with a nice weight to it. I'm very impressed.”

Helpful Report

(Walton-on-Thames) - Posted 3 months ago

“Excellent service - I needed the item quickly, I ordered late at night, and it was marked as dispatched in the morning before 9am! The quality was also really good. Couldn’t have asked for more!”

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(Walton-on-Thames) - Posted 3 months ago

“Very good piece of work it has been doing wonders for me”

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(Walton-on-Thames) - Posted 3 months ago

“Excellent product and service. Would recommend”

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(Walton-on-Thames) - Posted 3 months ago

“I am so delighted with the beautiful silver name bracelets. They make lovely memorable gifts for my twin nieces’ 18th birthday. Ordering was smooth and delivery swift and reliable. I will definitely be ordering again for the next special occasion.”

Helpful Report

(Walton-on-Thames) - Posted 3 months ago

“Very good service. I changed my message that I wanted to be engraved and there was no problem with my request”

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(Walton-on-Thames) - Posted 3 months ago

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Hersey & Son is rated 4.9 based on 7,861 reviews