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Hersey & Son Reviews

4.9 Rating 7,467 Reviews

98 %

of reviewers recommend Hersey & Son

Company Reviews

Product Reviews

4.9

Based on 7,467 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Hersey & Son 5 star review on 31st January 2026

Karen Armstrong

Hersey & Son 5 star review on 6th December 2025

Hersey & Son 5 star review on 12th June 2025

Hersey & Son 5 star review on 22nd May 2025

Hersey & Son 5 star review on 6th May 2025

Hersey & Son 5 star review on 5th May 2025

Hersey & Son 5 star review on 1st May 2025

Joanne Middleton

135

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is the 3rd bangle I’ve purchased from Hersey for my daughter and I will continue to do so absolutely brilliant quality and brilliant service thank you”

Helpful Report

(Walton-on-Thames) - Posted 3 months ago

“I ordered a silver napkin hook for my husband, engraved with his initials. It arrived beautifully packaged and in time for Christmas. He was absolutely delighted with his gift - he has a lot of dinners with friends at various clubs and organisations he belongs to, and his shirts do suffer! He's looking forward to using his very classy, hallmarked napkin ring in the New Year!”

Helpful Report

(Walton-on-Thames) - Posted 3 months ago

“Beautiful silver man’s bracelet engraved in lovely packaging and box. Easy to order and arrived extremely quickly. Thank you extremely happy with the workmanship quality and service of the bracelet. I would highly recommend”

Helpful Report

(Walton-on-Thames) - Posted 3 months ago

“: This company is outstanding. The product is beautiful and absolutely worth the money, and the presentation is just as impressive. I made a mistake when personalising one of my bangles (entirely my fault), but one quick email and they fixed it immediately—no fuss, no drama. They even applied the 10% first-time customer discount I’d forgotten to use. Shipping was incredibly fast, and I received my order in record time. I’m already planning my next purchase and will happily recommend this company to friends and family. I honestly can’t speak highly enough of this company”

Helpful Report

(Walton-on-Thames) - Posted 3 months ago

“Very good product of good design and workmanship. I'm line order worked well”

Helpful Report

(Walton-on-Thames) - Posted 3 months ago

“Friendly service excellent product highly recommend”

Helpful Report

(Walton-on-Thames) - Posted 3 months ago

“Very quick delivery and beautiful cufflinks, thank you!”

Helpful Report

(Walton-on-Thames) - Posted 3 months ago

“Amazing service I had to order another necklace as the 1st 1 was too short my mistake they managed to get to me before Christmas and the jewellery is fantastic quality I will be interested to see when I send the 1st one back if the refund will be as speedy but so far wonderful”

Helpful Report

(Walton-on-Thames) - Posted 3 months ago

“Excellent efficient service. Pleased with goods”

Helpful Report

(Walton-on-Thames) - Posted 3 months ago

“Exquisite pieces. Excellent customer service.”

Helpful Report

(Walton-on-Thames) - Posted 3 months ago

“I bought a beautifully monogrammed napkin hook in sterling silver as a gift for my husband. I had a question which was answered via email immediately. The item I ordered was presented in a lovely box. Very speedy delivery too. Would definitely recommend these quality products.”

Helpful Report

(Walton-on-Thames) - Posted 3 months ago

“Fast, efficient service ajd well packaged. Thank you.”

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(Walton-on-Thames) - Posted 3 months ago

“A lovely necklace. Just the right length and superb quality. It’s a Christmas present so was pleased with packaging. Will definitely use again!”

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(Walton-on-Thames) - Posted 3 months ago

“Excellent service. Beautifully engraved and just what I wanted. Thanks”

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(Walton-on-Thames) - Posted 3 months ago

“The Bangle & Heart was beautiful 🤩! For Granddaughters 21st , so I was delighted ! Many thanks 😊”

Helpful Report

(Walton-on-Thames) - Posted 3 months ago

“Looking for a silver bracelet for my grandson's 21st, I looked for sources offering quality, good looks and a reasonable price. Hersey & Son appeared to offer all three and had good reviews. Once ordered I was kept advised of progress and the bracelet was supplied in a neat, portable presentation box.”

Helpful Report

(Walton-on-Thames) - Posted 3 months ago

“Hersey & Son supplied a very attractive silver dish for my grand-daughter's christening which was engraved exactly as requested. Their service was excellent and we were kept informed of the order progress. The item was delivered in a rapid and secure fashion and I was deliighted the the end result. Thank you Hersey & Co.”

Helpful Report

(Walton-on-Thames) - Posted 3 months ago

“So glad I found this company. The necklaces I ordered are gorgeous, even better than I expected, great price and delivery was amazingly quick”

Helpful Report

(Walton-on-Thames) - Posted 3 months ago

“I am delighted with the quality of the jewellery I have received from Hersey. Good to deal with and quick to deliver.”

Helpful Report

(Walton-on-Thames) - Posted 3 months ago

“Happy with my purchase it’s a present for my daughter she will love it!”

Helpful Report

(Walton-on-Thames) - Posted 3 months ago

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Hersey & Son is rated 4.9 based on 7,467 reviews