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Hersey & Son Reviews

4.9 Rating 7,619 Reviews

98 %

of reviewers recommend Hersey & Son

Company Reviews

Product Reviews

4.9

Based on 7,619 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Hersey & Son 5 star review on 31st January 2026

Karen Armstrong

Hersey & Son 5 star review on 6th December 2025

Hersey & Son 5 star review on 12th June 2025

Hersey & Son 5 star review on 22nd May 2025

Hersey & Son 5 star review on 6th May 2025

Hersey & Son 5 star review on 5th May 2025

Hersey & Son 5 star review on 1st May 2025

Joanne Middleton

135

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought a hammered cuff for my daughter's 50th. It was beautifully made and engraved and arrived within a few days. Great skill and great service.”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“Earrings of good quality as described, arrived well packaged on time. Excellent service”

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(Walton-on-Thames) - Posted 1 year ago

“Great service, friendly and efficient, highly recommended!”

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(Walton-on-Thames) - Posted 1 year ago

“I ordered a stirling silver box to keep my daughter's ashes in to remember her. The box is beautiful and the initial engraved on the lid is perfect. Thank you”

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(Walton-on-Thames) - Posted 1 year ago

“Purchased a beautiful rattle teether for my granddaughters christening.”

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(Walton-on-Thames) - Posted 1 year ago

“I would recommend Hersey. Quality product and prompt delivery. Excellent service.”

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(Walton-on-Thames) - Posted 1 year ago

“Have used on several occasions and always been happy with the product ordered, very helpful on last order as hadn’t been able to fulfill the order. Received a quick credit and reordered an alternate product and all delivered together, would recommend 😊”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“Order processed exactly to specifications. Very pleased with the bracelet. Looks great and the engraving is spot on. Very very quickly delivered. From ordering to delivery 4 days. Very impressed and would definitely recommend. Cheers”

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(Walton-on-Thames) - Posted 1 year ago

“This is a gift for my son who will be 40 in May. The quality is superb and will definitely buy more gifts.”

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(Walton-on-Thames) - Posted 1 year ago

“First order - bracelet was too small - ordered bigger size for a present ! Liked it that much - purchased one for myself !🧡👍👍”

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(Walton-on-Thames) - Posted 1 year ago

“Very pleased with quality of my purchase & prompt delivery.”

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(Walton-on-Thames) - Posted 1 year ago

“More than expected!!! Fantastic Service and Excellent Quality…… please don’t have any Fears or issues ordering”

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(Walton-on-Thames) - Posted 1 year ago

“Purchased for my grandson’s 18th birthday haven’t given it to him yet but I’m sure he’ll love it , I am very pleased with it very well made”

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(Walton-on-Thames) - Posted 1 year ago

“Delighted with the engraved key ring I ordered for my son. It arrived quickly and is beautifully packaged ready to hand over. Thank you”

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(Walton-on-Thames) - Posted 1 year ago

“Beautiful crafted silver bracelet”

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(Walton-on-Thames) - Posted 1 year ago

“Very quick to send item looks great”

Hersey & Son 5 star review on 16th April 2025

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(Walton-on-Thames) - Posted 1 year ago

“I ordered a baby christening cup for our granddaughter and I must say we are delighted with the product, beautifully engraved and very nicely presented in a gift box. Thank you to the team at Hersey who were very helpful is achieving this special little gift.”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“Nice product spoilt by thoughtless packaging. I ordered a coaster and a silver pendant on a chain. The small box containing the chain was open in the despatch box and the tissue all over the place and the chain floating around loose inside the box. It should really have had an elastic band at least to keep it closed. Luckily the chain does not seem dsmaged. The coaster was beautifully wrapped in tissue and sleaed with company stickers, so I had to tear the tissue getting the stivckers off to look at the item. Not ideal Someone did not go to the movies on these issues. Best to have left the tissue in the gift bag along with the stickers so i could wrap it myself. As these items were gifts it was important to be able to check them out before handing themover.”

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(Walton-on-Thames) - Posted 1 year ago

“I found Hersey & Son online and have been hugely pleased with the quality of the product as well as service. The price was competitive as well. Delighted with this gift.”

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(Walton-on-Thames) - Posted 1 year ago

“I was initially hesitant because I hadn’t heard of the name. The chains are beautiful. Bought them for my teenage son and daughter and they really like them. Thank you”

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(Walton-on-Thames) - Posted 1 year ago

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Hersey & Son is rated 4.9 based on 7,619 reviews