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Hersey & Son Reviews

4.9 Rating 7,619 Reviews

98 %

of reviewers recommend Hersey & Son

Company Reviews

Product Reviews

4.9

Based on 7,619 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Hersey & Son 5 star review on 31st January 2026

Karen Armstrong

Hersey & Son 5 star review on 6th December 2025

Hersey & Son 5 star review on 12th June 2025

Hersey & Son 5 star review on 22nd May 2025

Hersey & Son 5 star review on 6th May 2025

Hersey & Son 5 star review on 5th May 2025

Hersey & Son 5 star review on 1st May 2025

Joanne Middleton

135

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The silver bracelets that l bought and had engraved for my great niece's Christening presnts are perfect . Thank you so much .It was a pleasure doing business with you .”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“Ordered silver T bar kneclace, much better than expected thought T bar bit would be quiet light but it's heavier than expected so that was a bonus! Love it! So please, looks great on.”

Hersey & Son 5 star review on 1st May 2025

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“Received quickly. This was the second time I have ordered from them.”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“Beautiful Jewellery, this is the second men’s piece I have bought.”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“The silver initial we ordered was a lovely quality and just as described. The gift box and packaging was an excellent quality and perfect for a gift. I will be recommending to others and using for future gifts. Thank you.”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“Quick delivery and very pleased with the jewellery”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“Thought I had found the perfect company, small independent, long established and good reviews. Can't knock the quality or price, but had an issue with the engraving, asked for the date of our wedding to be put on them, when you fill out the form online you have a check box to confirm that is what you want. Received the bracelets and upon opening found the year was 20 years out. This was sorted straight away and very quickly but has pardon the pun taken the shine of it a bit. Did have another issue which I will review separately.”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

Thank you for taking the time to review your recent order. We are sorry that we made a mistake on the engraving but see that we rectified this for you as quickly as possible and refunded the return postage to you. We do our best to sort any issues out for our customers. with many thanks Hersey Silversmiths

Posted 1 year ago

“I expected a slightly bigger chain but I love the style.”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“A company with an informative website and an item that I was looking, after searching other sited without success. Prompt service, postage and delivery was the icing on the cake. Many thanks for everything.”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“Quick and easy process and family happy with gift.”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“Highest quality silver rings and rosary, substantial weight of unusual " white" silver. No”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“Purchased a silver St Christopher for my son’s birthday. Beautiful design with engraving as requested, in a lovely presentation box. Very prompt delivery. Thankyou for an excellent service.”

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(Walton-on-Thames) - Posted 1 year ago

“My necklace was delivered within a short time , it far exceeds my expectations it is really well made.”

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(Walton-on-Thames) - Posted 1 year ago

“Absolutely beautiful items! Thankyou”

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(Walton-on-Thames) - Posted 1 year ago

“I ordered a small silver St Christopher for my son and while I generally like the product I was a little disappointed in the finish of the product. There was still polishing residue on the piece and the polish on the front detail could have perhaps been a little higher as there are areas that seem a little rough. Obviously, I realise I can take a toothbrush and clean it with some soap but I still think the product could have been delivered in a more finished state.”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

Hi Catherine, Thank you for your feedback regarding the St Christopher you received. We're sorry that there was a residue of polishers rouge on the St Christopher. If you would like to contact us we would be happy to sort this out for you. with many thanks Hersey Silversmiths

Posted 1 year ago

“I ordered a silver locket which was initialled. My order was dealt with promptly and delivered quickly. Very happy.”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

Hi Helen, Thank you for your wonderful review. We're thrilled to hear that you were happy with the prompt service and quick delivery of your silver locket. Best wishes, Hersey & Son

Posted 1 year ago

“I bought 2 bracelets, 2 chains and a ring they are fabulous quality.”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“This is the second time I have ordered from Herseys and again I am really pleased with my jewellery. I ordered the birthstone hoop earrings which are really good quality and just what I was looking for. Would definitely recommend Herseys .”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

Hi Helen, Thank you so much for your lovely review. We're delighted to hear that you're pleased with your birthstone hoop earrings. Best wishes, Hersey Silversmiths

Posted 1 year ago

“Excellent service and product which is packaged really beautifully. I have bought from them three times now.”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“Lovely solid piece of jewellery would recommend and would definitely buy again from Hersey.”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

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Hersey & Son is rated 4.9 based on 7,619 reviews