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Hersey & Son Reviews

4.9 Rating 7,471 Reviews
98 %
of reviewers recommend Hersey & Son
Company Reviews Product Reviews
3,408
 Metrics
4.9
Based on 7,471 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Hersey & Son Reviews
Hersey & Son 5 star review on 31st January 2026
Karen Armstrong
Hersey & Son 5 star review on 6th December 2025
Ann Shacklady
Hersey & Son 5 star review on 12th June 2025
Anonymous
Hersey & Son 5 star review on 22nd May 2025
Daisy Connor
Hersey & Son 5 star review on 6th May 2025
Heather Potter
Hersey & Son 5 star review on 5th May 2025
Jamie Morrison
Hersey & Son 5 star review on 1st May 2025
Joanne Middleton
135
Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
David Marshall
Verified Buyer
“Thank you for your excellent service and assistance in getting this gift delivered”
Helpful Report
(Walton-on-Thames) - Posted 1 year ago
Rebecca Lawton
Verified Buyer
“Excellent quality and arrived quickly this is the second time I’ve purchased this item as I love it.”
Helpful Report
(Walton-on-Thames) - Posted 1 year ago
Anonymous
Verified Buyer
“Excellent service , beautifully engraved and very well packaged. It is for my Grandson's 18th Birthday next Saturday so I am waiting to see his reaction!! Many Thanks xx”
Helpful Report
(Walton-on-Thames) - Posted 1 year ago
Christine Bailey
Verified Buyer
“Brilliant service all round. My phone enquiry was dealt with by friendly, helpful and knowledgeable staff. Very swift turnaround from order to delivery. The napkin ring is beautiful - a lovely solid weight and gorgeous engraving. This will make the perfect gift for my grandson’s christening. Thank you.”
Helpful Report
(Walton-on-Thames) - Posted 1 year ago
Catherine Gerighty Gully
Verified Buyer
“Bought for 18th birthday gift for daughter. Beautiful and timeless.”
Helpful Report
(Walton-on-Thames) - Posted 1 year ago
Anonymous
Verified Buyer
“I am thoroughly delighted with my recent purchase of this exquisite bracelet. The craftsmanship is exceptional, with a finish that exudes elegance and sophistication. The attention to detail is evident in every aspect of the design. The packaging was equally impressive, showcasing a thoughtful approach to presentation. The bracelet arrived securely nestled in a beautifully designed box, complete with all necessary accessories and documentation. This attention to detail not only enhances the unboxing experience but also underscores the brand's commitment to quality and customer satisfaction. Overall, I am extremely pleased with this purchase and would highly recommend it to anyone”
Helpful Report
(Walton-on-Thames) - Posted 1 year ago
Ms Mac
Verified Buyer
“Always beautifully crafted items and delivery is always prompt.”
Helpful Report
(Walton-on-Thames) - Posted 1 year ago
Lynda Hudson
Verified Buyer
“absolutely beautiful, cannot faut anything highly recommended”
Helpful Report
(Walton-on-Thames) - Posted 1 year ago
Anonymous
Verified Buyer
“Ordered a replacement chain for cross necklace purchased previously which son has worn every day for years. Lovely quality and super fast delivery. Happy customer .”
Helpful Report
(Walton-on-Thames) - Posted 1 year ago
Anonymous
Verified Buyer
“Just perfect! Beautiful chain and super speedy delivery!”
Helpful Report
(Walton-on-Thames) - Posted 1 year ago
Patricia Richardson
Verified Buyer
“I recently purchased a pair of 18ct Gold Plated Ridged Half Hoop Earrings and a Classic Sterling Silver Cross Necklace from Hersey & Son. The earrings were a gift for my Daughter in law and the Sterling Silver Cross a gift for my Son and I can honestly say they were very well received. I have since had the opportunity to see the items for myself and they are beautifully crafted and well worth the money.”
Helpful Report
(Walton-on-Thames) - Posted 1 year ago
Susan Hobbs
Verified Buyer
“I've ordered this product three times before & have always been very satisfied, thank you.”
Helpful Report
(Walton-on-Thames) - Posted 1 year ago
Joanne Garratt
Verified Buyer
“What a beautiful piece of jewellery, with engraving nice price & very quick delivery well impressed!!”
Helpful Report
(Walton-on-Thames) - Posted 1 year ago
Irene Merchant
Verified Buyer
“Bought a silver key ring. Lovely quality and quick delivery. So nice to get something from the UK. Well done guys”
Helpful Report
(Walton-on-Thames) - Posted 1 year ago
Deirdre King
Verified Buyer
“Fabulous peppermill, wonderful packaging, truly excellent service, highly recommend”
Helpful Report
(Walton-on-Thames) - Posted 1 year ago
Raymond Reilly
Verified Buyer
“Received a beautiful silver cross as a gift, simple yet stunning! Lovely piece of jewellery, I am absolutely delighted with it and have since purchased another one for my nephew! Service and quality is excellent and delivery was super quick. Would definitely recommend and will purchase again from Hersey.”
Hersey & Son 5 star review on 4th March 2025
Helpful Report
(Walton-on-Thames) - Posted 1 year ago
Lynn Mathias
Verified Buyer
“Excellent item, just as described Engraving superb Fast post Highly recommend”
Helpful Report
(Walton-on-Thames) - Posted 1 year ago
Chris Allan
Verified Buyer
“Exactly as described, really quick delivery”
Helpful Report
(Walton-on-Thames) - Posted 1 year ago
Jenny Bellingham
Verified Buyer
“Always a great service from Hersey. Quality jewellery, never been dissatisfied.”
Helpful Report
(Walton-on-Thames) - Posted 1 year ago
John Meakin
Verified Buyer
“Lovely necklace for my girlfriend’s birthday, arrived on time and a good price.”
Helpful Report
(Walton-on-Thames) - Posted 1 year ago
Hersey & Son is rated 4.9 based on 7,471 reviews
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