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Hersey & Son Reviews

4.9 Rating 7,792 Reviews

98 %

of reviewers recommend Hersey & Son

Company Reviews

Product Reviews

4.9

Based on 7,792 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Hersey & Son 5 star review on 31st January 2026

Karen Armstrong

Hersey & Son 5 star review on 6th December 2025

Hersey & Son 5 star review on 12th June 2025

Hersey & Son 5 star review on 22nd May 2025

Hersey & Son 5 star review on 6th May 2025

Hersey & Son 5 star review on 5th May 2025

Hersey & Son 5 star review on 1st May 2025

Joanne Middleton

135

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Well presented and fine quality items with very good friendly service.”

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(Walton-on-Thames) - Posted 1 year ago

“Great service and excellent quality item”

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(Walton-on-Thames) - Posted 1 year ago

“I have bought several pieces for my sons birthdays and have always been delighted with the fast response, the packaging is tasteful and the bracelets and chains have been exactly as I ordered. I would not hesitate to recommend your company and do! Thank you I expect I will be ordering from you again very soon. Chinty”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“Earrings were perfect and just as shown. The service was excellent. It was so nice to receive well packaged jewellery in a lovely box, wrapped in logo tissue. Great to be given a silver cloth too. A very nice touch. Thank you.”

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(Walton-on-Thames) - Posted 1 year ago

“Brilliant from start to finish. Will definitely use again. My item is top quality and around great service. Wouldn't hesitate to recommend 5 stars”

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(Walton-on-Thames) - Posted 1 year ago

“I purchased an item for next day delivery, it didn’t turn up. I sent an email straight away as the item had yellow colouring on, I’ve been sent an email to send the item back. Which is assumed I have to pay for the return My husband has worn the item twice as I didn’t think there was any point sending the item back, the bracelet has gone black. I have worn a silver bracelet for 2years everyday. And it’s never discoloured like this. this is questioning if this Is this actual Sterling silver?”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

Hi Kavita, thank you for your comments. We did despatch your order placed on the Friday, and it was delivered on the following Monday which is the next working day as stated on our website. Sorry if this didn't meet your expectations. The recent hot weather can affect silver when in contact with skin, but a rub with the provided cleaning cloth will sort that out, but if you prefer just send it back and we will sort it out for you or refund it. The hallmark on the bracelet assures the silver content so you don't need to worry about that. Kind regards, Hersey & Son

Posted 1 year ago

“Beautiful craftsmanship made silver necklace and rose pendant Lovely packaging, presentation box and bag My daughter loved it. I would highly recommend.”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“I have bought a few items of jewellery over the last few months. Everything is of a high quality. They also did a repair for me which wasn't too expensive. I’d highly recommend this company.”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“Lovely company to deal with. Beautiful quality piece. Very efficient service and delivery.”

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(Walton-on-Thames) - Posted 1 year ago

“Lovely product and quick efficient service. Would definitely use again.”

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(Walton-on-Thames) - Posted 1 year ago

“I bought a personalised silver bracelet for my husband for Father’s Day, from the kids. It was delivered the next day, packaged beautifully and the quality is amazing. He is very happy with his gift and such a great piece of jewellery at an affordable price. Highly recommend!”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“Loving my Hersey leather and silver bracelets. Great quality and great look. And also Hersey were super nice and efficient when I needed to exchange the bracelets because I'd ordered the worng size.”

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(Walton-on-Thames) - Posted 1 year ago

“Such an excellent company who provide perfect silver gift for an array of occasions. The service is very quick and efficient. They obviously take a pride in their work.”

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(Walton-on-Thames) - Posted 1 year ago

“Chunky bracelet… beautiful looks amazing on and a nice weight. Customer service brilliant: I was unsure of it was too big and they replied promptly re an exchange but I decide it was fine. Used this company a few times for gifts and this the first time for myself… love the fact a small UK busy. Would def recommend and I’ll use again.”

Hersey & Son 5 star review on 19th June 2025

Hersey & Son 5 star review on 19th June 2025

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(Walton-on-Thames) - Posted 1 year ago

“Returning customer, still impressed by the products and the service. I’m sure I’ll be back.”

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(Walton-on-Thames) - Posted 1 year ago

“Loved the jewellery was a bit worried about one of the earrings as it wasn't closing like the other for some reason. Might have been me or because their new but they it seems fine now. Would definitely order from here again and will be doing. Love the necklace aswell. X”

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(Walton-on-Thames) - Posted 1 year ago

“Very happy with my purchase!! Chic, stylish with top craftsmanship. Will definitely come back for more!”

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(Walton-on-Thames) - Posted 1 year ago

“Prompt and efficient service as always. Excellent product.”

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(Walton-on-Thames) - Posted 1 year ago

“Extremely good quality and service, hope my wife feels the same at the end of the month.”

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(Walton-on-Thames) - Posted 1 year ago

“Amazing Thank you. Quick and easy to order and delivery arrived in a few days. The packaging is exquisite, professional and gives a wow factor! It was a Father’s Day present and it surprised the recipient! Craftsmanship is just wonderful. Would highly recommend.”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

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Hersey & Son is rated 4.9 based on 7,792 reviews