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Hersey & Son Reviews

4.9 Rating 7,619 Reviews

98 %

of reviewers recommend Hersey & Son

Company Reviews

Product Reviews

4.9

Based on 7,619 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Hersey & Son 5 star review on 31st January 2026

Karen Armstrong

Hersey & Son 5 star review on 6th December 2025

Hersey & Son 5 star review on 12th June 2025

Hersey & Son 5 star review on 22nd May 2025

Hersey & Son 5 star review on 6th May 2025

Hersey & Son 5 star review on 5th May 2025

Hersey & Son 5 star review on 1st May 2025

Joanne Middleton

135

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My wife love's her token necklaces superfast delivery great service 👍 I will be shopping again. Thank you”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“I love my silver earrings unfortunately my bracelet to match was the wrong size 😔 So I will re order the the right size.”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“Excellent. Have used Hersey and Son many times. Consistent high quality and service. They are our go to for silver jewellery. Highly recommended.”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

Hi Ian, We're so glad to hear that you're consistently satisfied with our silver jewellery and service. Your recommendation means a lot to us. Best wishes, Hersey Silversmiths

Posted 1 year ago

“The bracelet was a birthday present for our daughter all she had asked for was a solid silver bracelet ... it is beautifully made and very solid but looks elegant on her wrist....she absolutely loves it ... Thank you”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“Bought from another business a pendant of Christian faith and was severely disappointed, wasn't real silver I'm sure. Not the case here at Hersey and Son, I am over the moon with my purchase. Very well made and of course is the real deal. I recommend Hersey and Son and feel confident you will not be disappointed. Many thanks, will be purchasing again very soon. Mr Ruston, Sheffield.”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“I got the Chunky Sterling Silver Cross Necklace Curb, a piece of art in which you can appreciate the artisan's work. This is quality!”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“I bought a bracelet good weight in it well made absolutely love it 👍😊 5 star”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“Scoring a 4 as gift bag was accidentally missed off my order . The locket is a gift and looks beautiful, l m sure it will give lots of joy to the wearer !”

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(Walton-on-Thames) - Posted 1 year ago

“Ordered Christening Bracelet it’s beautiful”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“Fabulous silver YoYo engraved and delivered in a very short timeframe. So pleased we have already purchased another. This product is better than a very high end store that sells similar for a higher price .”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“Excellent swift service along with a quality product., will definitely use company again.”

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(Walton-on-Thames) - Posted 1 year ago

“Amazing service and fast delivery, item is gorgeous , quality superb”

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(Walton-on-Thames) - Posted 1 year ago

“Thank you for my lovely necklace. Quick delivery too.”

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(Walton-on-Thames) - Posted 1 year ago

“This is the 4th purchase I have made from Hersey. The quality is always excellent and the service is great.”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“Amazing! So pleased with my purchase. Quick, quality and professional service. Thank you!”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“Very quick delivery especially as an engraving had been requested.Beautiful quality and packaged with care. This will not be our last purchase.Thank you for making our daughter’s 18th birthday so special.”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“Really happy with the service I received and the quality of the pretty clover necklace that I ordered. Can highly recommend. Thank you!”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“Very good and prompt delivery”

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(Walton-on-Thames) - Posted 1 year ago

“I absolutely love my bracelet, very well made. Will definitely shop with you in the future.”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“Dear Hersey and Son Thank you so much for your service and your assistance and advice with sizing for the men silver bracelet. My only fault-findings to have more trasnparency with the price that was £65 and after the check out was £ 81.10 price and the effectiveness of the 10% off scheme during the purchase. However, your service and quality of the product are fantastic”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

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Hersey & Son is rated 4.9 based on 7,619 reviews