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Hersey & Son Reviews

4.9 Rating 7,468 Reviews

98 %

of reviewers recommend Hersey & Son

Company Reviews

Product Reviews

4.9

Based on 7,468 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Hersey & Son 5 star review on 31st January 2026

Karen Armstrong

Hersey & Son 5 star review on 6th December 2025

Hersey & Son 5 star review on 12th June 2025

Hersey & Son 5 star review on 22nd May 2025

Hersey & Son 5 star review on 6th May 2025

Hersey & Son 5 star review on 5th May 2025

Hersey & Son 5 star review on 1st May 2025

Joanne Middleton

135

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This isn’t my first order from Hersey and Son, and neither will it be my last. The quality of every order has been outstanding, packaging is excellent and 48hr tracked delivery via Royal Mail at no extra cost. A lovely discount code for valentine's day sealed the deal.”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“Gift to my self brilliant earrings well made my order was perfect packed well and quick delivery very happy will buy with this company again 😀”

Hersey & Son 5 star review on 17th February 2025

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“Beautiful items well made and presented and great value”

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(Walton-on-Thames) - Posted 1 year ago

“Bought a gorgeous braclet for my partner. It's lovely. The packaging was lux and the shipping was fast. No complaints. Very happy with the whole experience.”

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(Walton-on-Thames) - Posted 1 year ago

“Excellent products, service and communication. Would definitely recommend.”

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(Walton-on-Thames) - Posted 1 year ago

“Great products, really high quality and beautfiul too. Perfect gift.”

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(Walton-on-Thames) - Posted 1 year ago

“I recently purchased a pair of the Silver Knot Cufflinks and a Silver Chip Fork. I am absolutely delighted with both of the items purchased. The cufflinks are very well made with superb craftsmanship and the same with the Chip Fork. The engraving of my initials on the Chip Fork is excellent. I can now eat my chips in luxury ! I found Hersey very quick and efficient to deal with. Their Customer services were very helpful. Thank you.”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“Extremely prompt service from Hersey alongside regular updates. Well packaged and item is exactly as shown online! Very pleased indeed with the tooth fairy container and I purchased two for Christening presents. I know they will be looked after and cherished.”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“Excellent product, service and delivery. Delighted with the silver bangle”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“Excellent quality and excellent service. My daughter loved the garnet jewellery I got her in my previous order.”

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(Walton-on-Thames) - Posted 1 year ago

“Contacted Hersey due to an error on my part with an order. Their customer service is amazing.”

Hersey & Son 5 star review on 14th February 2025

Hersey & Son 5 star review on 14th February 2025

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“I’m delighted with the St Christopher key ringi ordered. It’s so beautifully made and was wrapped and packaged with care. A lovely purchase from a company that obviously shows such attention to detail. Thank you guys.”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“Very quick response very pleased with the quick turn round of order to delivery. The napkin clip was well made and was enhanced with well engraved initials.”

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(Walton-on-Thames) - Posted 1 year ago

“Ordered a bracelet for myself and couldnt be happier. Brilliant quality heavy mens bracelet with the brushed finish i wanted. Lovely packaging and was with me a couple of days after ordering.”

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(Walton-on-Thames) - Posted 1 year ago

“Easy to order - arrived before I thought it wouldn’t. Lovely quality and totally what I hoped for .”

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(Walton-on-Thames) - Posted 1 year ago

“Fantastic silversmith’s, from ordering to receiving such high quality silver, just beautiful.”

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(Walton-on-Thames) - Posted 1 year ago

“Very happy with the buying experience.Highly recommended company.”

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(Walton-on-Thames) - Posted 1 year ago

“Beautiful bracelet and good weight to it. Absolutely love it and will definitley be looking to order more items in the future. Very happy with the process from start to finish. Delivery was super fast too.”

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(Walton-on-Thames) - Posted 1 year ago

“Nice bit of silver love the bangle Matt is as nice as the polished”

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(Walton-on-Thames) - Posted 1 year ago

“The item was a very high quality - only wish there was a more economical shipping option across the pond besides fed ex.”

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(Walton-on-Thames) - Posted 1 year ago

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Hersey & Son is rated 4.9 based on 7,468 reviews