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Hersey & Son Reviews

4.9 Rating 7,618 Reviews

98 %

of reviewers recommend Hersey & Son

Company Reviews

Product Reviews

4.9

Based on 7,618 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Hersey & Son 5 star review on 31st January 2026

Karen Armstrong

Hersey & Son 5 star review on 6th December 2025

Hersey & Son 5 star review on 12th June 2025

Hersey & Son 5 star review on 22nd May 2025

Hersey & Son 5 star review on 6th May 2025

Hersey & Son 5 star review on 5th May 2025

Hersey & Son 5 star review on 1st May 2025

Joanne Middleton

135

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“Second mens bracelet from Hersey , first class quality . Looks good and comfortable to wear.”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“Fantastic Customer Service”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“Lovely silver jewellery very happy with it”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“Recently bought some cufflinks and gold plated hoop earrings . Very pleased with both my purchases really well made . Simple ordering process and fast delivery”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“I love my necklace. Good quality and value for money. Delivered within a couple of days too.”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“I recently bought a beautiful silver Heritage bracelet for a friend, but ordered the wrong size. The staff at Hersey & Son were extremely helpful and exchanged my purchase for a larger size. I would highly recommend this company for both bracelet and customer service”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“Thank you, the products are beautiful.”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“My daughter purchased a bangle from here and was really pleased with it so as it’s her 40th this year I wanted to get her another one. She chose a chunkier one this time and I had it engraved. At the time of ordering thought it was rather expensive but was pleasantly surprised on delivery as it is quite substantial so worth the money. Delivery was quick and the inscription is perfect so I would definitely recommend as these are quality items. You get what you pay for”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“I found Hersey so helpful with the advice we needed. The jewelry arrived so very quickly,but unfortunately although the piece was beautiful and exactly what we were looking for ,the fit was not quite right. Again the advice given on the phone was just what we needed and the acknowledgement of the return was spot on and prompt. I would recommend Hersey to anyone looking to buy a quality piece of jewelry and am sure we shall be returning.”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“I absolutely love the bracelet I ordered, it is beautifully made. I wholeheartedly recommend this silversmith company to anyone looking for high quality silver jewellery. Excellent service and customer care 10/10.”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“I ordered a beautiful Sterling Silver Heart Box with custom engraving from Hersey & Son. It was delivered very promptly and was exactly as described. I am delighted with both the quality and craftsmanship, and my wife was equally delighted with the gift.”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“Good quality. As ordered. Delivered as promised.”

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(Walton-on-Thames) - Posted 1 year ago

“Arrived as described...quality engraving and on time”

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(Walton-on-Thames) - Posted 1 year ago

“I ordered a beautiful cuff bracelet. Customer service via emails was quick, polite and efficient. The bracelet arrived quickly with engraving in font of choice. It’s beautiful, solid and clearly good quality. I’m very happy with the bracelet and would highly recommend Hersey and Son.”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“I bought the Men’s Silver Heavy Curb bracelet for my son for his 21 birthday. He was extremely pleased with it. It was a nice heavy weight unlike some that can feel a bit fragile. I would recommend Hersey & Son (Medium not extra small)”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“I was delighted with the beautiful bracelet, as was my granddaughter who received it as a first communion gift. I was very happy with the service - fast delivery, and nicely packaged. All in all a good experience. Thank you.”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“I recently purchased a necklace from this company and I couldn't be happier with the quality and service provided, the item is lovely and arrived very promptly.”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“Customer service was brilliant before purchasing but since i have had an issue with the product no one has been in contact or responded to my complaint”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

Hi Shannon, we have sorted this out for you. Thanks, Stewart Hersey

Posted 1 year ago

“Would highly recommend. Ordered some silver jewellery items as wedding thankyou's, arrived next day. Nicely packaged, incredibly quick delivery, delighted with the purchase. Many thanks!”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

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Hersey & Son is rated 4.9 based on 7,618 reviews