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Hersey & Son Reviews

4.9 Rating 7,619 Reviews

98 %

of reviewers recommend Hersey & Son

Company Reviews

Product Reviews

4.9

Based on 7,619 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Hersey & Son 5 star review on 31st January 2026

Karen Armstrong

Hersey & Son 5 star review on 6th December 2025

Hersey & Son 5 star review on 12th June 2025

Hersey & Son 5 star review on 22nd May 2025

Hersey & Son 5 star review on 6th May 2025

Hersey & Son 5 star review on 5th May 2025

Hersey & Son 5 star review on 1st May 2025

Joanne Middleton

135

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really beautiful necklace for my son’s 18th birthday. Came really quickly and is exactly what we ordered”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“I bought the silver ingot necklace for our Grandson’s 18th birthday present . I’m sure he will be very pleased with it when we give it to him on 28th May. I’m very pleased with my purchase .”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“I was stuck for thinking what to buy as a gift for my niece who is 40 soon and then just by chance, an email came through from Hersey with an exceptional 15% off discount over the weekend. This prompted me to look on Hersey's site and was then stumped what to buy - many more choices than my budget would allow. I settled for a bracelet and with the discount was what I could afford. It arrived promptly too and is beautifully presented in a gift box with polishing cloth and a small card with cleaning instructions and history of Hersey. After ordering I had a lightbulb moment and bought further gifts for more birthdays coming up which has helped me out considerably. They are all lovely silver gifts which I'm sure will be happily received. Thanks Hersey - next time will be a gift for myself.”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“Recieved the boutainnaire yesterday. Absolutely delighted with the item and the engraving. Fast and efficient service. Will definitely buy from Hersey & Sons again. Thank you.”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“Lovely items as described”

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(Walton-on-Thames) - Posted 1 year ago

“Good service, I will recommend customers to purchase from you”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“I have bought two engraved silver eggcups from Hersey recently. Beautiful objects- remarkably fast delivery ( considering engraving was involved- I thought it would take much longer for the eggcups to arrive?) recipients extremely happy with their silver gifts.”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“Bought dog tag St.christopher for my son's birthday. It looked really nice and of good quality, with engraving done very well on the back. Reasonable price.”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“I ordered a simple square cut bangle for my daughter-in-law's Birthday and had a message inscribed. She doesn't wear much jewellery but I am sure she will be delighted with this neat piece when she receives it and hope she will treasure it. It is lightweight, so it will not feel annoying around her wrist. The script inside is beautiful, the packaging I.e. bag, box and polishing cloth complete the item. I am so pleased (and am looking at earrings now!) and I would recommend Hersey to any potential buyer.”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“This is the first time I’ve bought jewellery from this company and I’ve been very pleased with my purchase and the customer service. Would have no hesitation buying from them again and recommending them to family and friends.”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“As usual great service and lovely silver products from Heresy & Son. This being my 3rd purchase all have been so well made. Latest a silver dog tag necklace for my Grandson’s 18th birthday which was engraved beautifully. I personally made a mistake on the order, which they immediately rectified. Our Grandson loves it.”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“Very pleasing product and nicely packaged. Excellent communication.”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“The bangle I ordered is for my daughter’s birthday in June and I think she will love it. It is beautifully made and presented nicely. It was very easy to buy online and arrived quickly. Packaged well but no unnecessary packaging so good for environment.”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“I love my new silver bracelet. It is well made and fits perfectly. It was delivered quickly and securely. Thank you”

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(Walton-on-Thames) - Posted 1 year ago

“Beautiful quality jewellery, thank you.”

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(Walton-on-Thames) - Posted 1 year ago

“Excellent item and efficient firm”

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(Walton-on-Thames) - Posted 1 year ago

“Very quick delivery very reasonable priced and a lovely piece of jewellery”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“I purchased a silver bangle for my partner with engraving. It arrived wonderfully packaged (ordered the gift bag as well) and the bangle itself, along with the engraving, was beautiful. The hammered effect, weight and overall quality exceeded my expectations. Really stunning! Unfortunately I wasn’t sure of her size and ordered the 65MM, which was a little big. I contacted customer support and they were absolutely superb, explaining the options for exchange and following up immediately with any other questions I had. The return was simple and the delivery of the new 62MM bangle very quick, with an email to follow to let me know it had been despatched. The quality of the bangle coupled with the superlative customer support, which is so rare these days, means I would not hesitate to recommend and will be sure to buy more from them. Ten out of ten!”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“Beautiful silver bracelet.”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“Items are beautifully well made. Wore my bracelet once and received a compliment within hours of being outside (Literally, not joking). Will be recommending to my fellow blokes who wear silver. Customer service were very responsive and understanding when I had to get a return and replacement.”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

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Hersey & Son is rated 4.9 based on 7,619 reviews