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Hersey & Son Reviews

4.9 Rating 7,107 Reviews

98 %

of reviewers recommend Hersey & Son

Company Reviews

Product Reviews

4.9

Based on 7,107 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Hersey & Son 5 star review on 12th June 2025

Hersey & Son 5 star review on 22nd May 2025

Hersey & Son 5 star review on 6th May 2025

Hersey & Son 5 star review on 5th May 2025

Hersey & Son 5 star review on 1st May 2025

Joanne Middleton

Hersey & Son 5 star review on 16th April 2025

Hersey & Son 5 star review on 27th March 2025

133

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Once I had worn Herseys silver jewellery the difference was obvious when comparing to other silver. I love the brightness and the apparent thought that looks to have been applied when choosing items to make. I’m not a lover of thin wispy silver or too bulky items so items on sale fit the bill for me. Well done Herseys”

Helpful Report

(Walton-on-Thames) - Posted 5 months ago

“Lovely quality silver cross and chain. Great to see the length selection (rather than with 16 or 18 inches). Fast delivery service. Would recommend and would also purchase from this company again.”

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(Walton-on-Thames) - Posted 5 months ago

“Wonderful quality, beautifully wrapped and arrived the next day.”

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(Walton-on-Thames) - Posted 5 months ago

“Excellent purchase of cufflinks for my son's wedding, beautiful design, all happy”

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(Walton-on-Thames) - Posted 5 months ago

“I ordered a St Christopher for my grandson's graduation. It arrived quickly & so happy with it, apart from the great quality of the necklace it was beautifully packaged. Ideal for a gift.”

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(Walton-on-Thames) - Posted 5 months ago

“Very Helpful by email when I had a query, very quick to complete the order and notify me and extremely pleased with the finished product. Only downside, which was nothing to do with Hersey, Royal Mail took 2 days to notify me that they had received it, then notified me that the delivery was on the Thursday but it didnt arrive until the Saturday.”

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(Walton-on-Thames) - Posted 5 months ago

“Got my partners chain and dogtag and he loved it so shiny looks beautiful on so went back and ordered bracelet so reasonably priced that I thought it wouldn't look so good impeccable quality”

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(Walton-on-Thames) - Posted 5 months ago

“What a lovely experience shopping with you. It's so obvious that you care about your customers and the products you sell. Quality and service which is usually associated with years gone by, but still very much in evidence with you. We bought a St. Christopher and chain for our son-in-law and gave it to him yesterday. He was so pleased with it. Thank you very much.”

Helpful Report

(Walton-on-Thames) - Posted 5 months ago

“Brilliant customer service, very helpful and great delivery”

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(Walton-on-Thames) - Posted 5 months ago

“Absolutely fantastic”

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(Walton-on-Thames) - Posted 5 months ago

“I've bought several pieces in the past couple of months, I am yet to be disappointed. The customer service is second to non.”

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(Walton-on-Thames) - Posted 5 months ago

“Great, quick service. Item arrived well packaged. Would use them again x”

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(Walton-on-Thames) - Posted 5 months ago

“Really pleased with the St Christopher dog tag I bought as a present. Excellent quality and very quick delivery.”

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(Walton-on-Thames) - Posted 5 months ago

“I purchased a bangle for a christening gift and couldn’t be happier with the product. Feels like it’s been crafted with care. The service and delivery speed were also fantastic. Highly recommend.”

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(Walton-on-Thames) - Posted 5 months ago

“Very nice bracelet and quick delivery 👍”

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(Walton-on-Thames) - Posted 5 months ago

“Lovely bangle great service”

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(Walton-on-Thames) - Posted 5 months ago

“The affordable quality of my purchase was top notch but it was the whole presentation of the Product that was outstanding. Also the dispatch was first class and thank goodness it was Royal Mail with constant updates on delivery. A very pleasant experience all round. Will recommend.”

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(Walton-on-Thames) - Posted 5 months ago

“Purchased as a gift- delighted recipient. A beautiful bangle, great quality and very quick delivery. Thank-you”

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(Walton-on-Thames) - Posted 5 months ago

“Easy to use website with lots of lovely products. Have used Hersey & Son for many years for various gifts and will continues to do so.”

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(Walton-on-Thames) - Posted 5 months ago

“Super fast delivery for a personalised piece of jewellery, other companies usually take forever! Great quality just like shown in the pictures. My partner loves it!”

Helpful Report

(Walton-on-Thames) - Posted 5 months ago

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Hersey & Son is rated 4.9 based on 7,107 reviews