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Hersey & Son Reviews

4.9 Rating 7,978 Reviews

98 %

of reviewers recommend Hersey & Son

Company Reviews

Product Reviews

4.9

Based on 7,978 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Hersey & Son 5 star review on 31st January 2026

Karen Armstrong

Hersey & Son 5 star review on 6th December 2025

Hersey & Son 5 star review on 12th June 2025

Hersey & Son 5 star review on 22nd May 2025

Hersey & Son 5 star review on 6th May 2025

Hersey & Son 5 star review on 5th May 2025

Hersey & Son 5 star review on 1st May 2025

Joanne Middleton

135

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and fast delivery. Beautifully made piece of silver jewellery, exactly what I was looking for. Will defineatly order from here again for my next purchase.”

Helpful Report

(Walton-on-Thames) - Posted 6 months ago

“Great piece of jewellery good price very professional and fast delivery service will definitely use this jewellers again 10/10”

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(Walton-on-Thames) - Posted 6 months ago

“I have purchased various products and always found their service to be very good. Products are higb quality and come nicely wrapped which is ideal for gifting. Really satisfied.”

Helpful Report

(Walton-on-Thames) - Posted 6 months ago

“I ordered a leather and silver bracelet for my husband on our 25th silver wedding anniversary and paid for next day delivery. I got a call within five minutes to say this couldn’t be done as it was into the weekend but Hersey definitely went the extra mile and had it delivered to our hotel on our anniversary day. Husband delighted with it. Great quality, classy and nicely understated if your partner doesn’t normally wear jewellery. I would definitely recommend Hersey & Son to others.”

Helpful Report

(Walton-on-Thames) - Posted 6 months ago

“This is the third item I’ve purchased from yourselves and have always been very happy”

Helpful Report

(Walton-on-Thames) - Posted 6 months ago

“Lovely affordable good quality stylish cross and chain...arrived nice and early”

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(Walton-on-Thames) - Posted 6 months ago

“Excellent quality chain and pendant, delivery quicker than expected.”

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(Walton-on-Thames) - Posted 6 months ago

“I ordered a set of silver, rugby ball cuflinks, with engraving, on the Friday and they arrived the following day. Excellent service and excellent quality cufflinks.”

Helpful Report

(Walton-on-Thames) - Posted 6 months ago

“Excellent as always this is not the first time we have bought an item from Hersey & son this is why we could be assured we would get an excellent item for a reasonable price This time we bought a lovely set of solid silver cufflinks for my wife's brother for his birthday and he was very happy with them 👍 ⭐️⭐️⭐️⭐️⭐️”

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(Walton-on-Thames) - Posted 6 months ago

“Lovely Tbar necklace. Easy and quick delivery to Germany”

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(Walton-on-Thames) - Posted 6 months ago

“Beautiful cross necklace! So perfect and arrived so quickly! Thank you 🌸✨”

Hersey & Son 5 star review on 4th May 2026

Helpful Report

(Walton-on-Thames) - Posted 6 months ago

“Stunning bangle for my best friend. The delivery was prompt ….. exceptional service and would definitely recommend.”

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(Walton-on-Thames) - Posted 6 months ago

“Snabb hantering av ordern, tillmötesgående och vänlig kundtjänst! Köpte ett halsband med Jesus-fisken och jag älskar det! Fint och väl paketerat. Väldigt bra pris inkl frakt till Sverige!”

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(Walton-on-Thames) - Posted 6 months ago

“I have purchased several items from Herseys over the years. One gift they forwarded straight to Australia on my behalf. Excellent service and good quality items.”

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(Walton-on-Thames) - Posted 6 months ago

“Have bought silver and stainless steel key rings for present and own use. I was very pleased with quality, look and presentation box etc. all of which arrived very quickly”

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(Walton-on-Thames) - Posted 6 months ago

“1st time I've ordered from Hersey & we are very happy with the St.Christopher pendant & ball chain. Before choosing Hersey, I scoured the Internet for similar necklaces - we liked the overall style & the addition of engraving. We got 10% discount as new customers & delivery was super quick. We love it, it's a gift for my mums carers 60th birthday, I'm sure she'll love it”

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(Walton-on-Thames) - Posted 6 months ago

“Bought the 20cm cross and curb chain for my grandsons birthday. Beautifully made and presented in a gift box and pouch. Solid piece of jewellery. Delivery was very fast too. Very happy with the item Thank you.”

Helpful Report

(Walton-on-Thames) - Posted 6 months ago

“I ordered 2 lockets for my twin granddaughter's birthday, they arrived within 2 days. Sadly one had a slight blemish, spoke to a very helpful lady, thanks Julia, who saw to it that the replacement was posted the same day as they received the return, arriving back to me the day after. Beautiful jewellery, and if there is a problem, wonderful customer service. Buy with confidence.”

Helpful Report

(Walton-on-Thames) - Posted 6 months ago

“Always happy with my purchases from Hersey & Son. I have bought several items and have always been completely satisfied with the craftsmanship and speed of dispatch.”

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(Walton-on-Thames) - Posted 6 months ago

“Excellent product and service could not have asked for better.”

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(Walton-on-Thames) - Posted 6 months ago

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Hersey & Son is rated 4.9 based on 7,978 reviews