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Hersey & Son Reviews

4.9 Rating 7,744 Reviews

98 %

of reviewers recommend Hersey & Son

Company Reviews

Product Reviews

4.9

Based on 7,744 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Hersey & Son 5 star review on 3rd August 2026

Hersey & Son 5 star review on 3rd August 2026

Hersey & Son 5 star review on 31st January 2026

Karen Armstrong

Hersey & Son 5 star review on 6th December 2025

Hersey & Son 5 star review on 12th June 2025

Hersey & Son 5 star review on 22nd May 2025

Hersey & Son 5 star review on 6th May 2025

137

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I received a bracelet for Christmas, it’s beautifully made and has been much admired. The quality is superb.”

Helpful Report

(Walton-on-Thames) - Posted 6 months ago

“My third purchase with you, lovely quality and great service. I would of liked the option of a 16" silver chain with my resent purchase but couldn't see one on the site. I will certainly return, many thanks.”

Helpful Report

(Walton-on-Thames) - Posted 6 months ago

“Received a beautifully crafted t/bar bracelet as a gift and then decided to order a necklace and cross as a gift for someone else. Both are great quality. They had a good weight and feel solid. Come with a handy polishing cloth too! Delivery was quick and items were well packaged.”

Helpful Report

(Walton-on-Thames) - Posted 6 months ago

“Quality was excellent, delivery time was really fast. Very impressed with order.”

Helpful Report

(Walton-on-Thames) - Posted 6 months ago

“Great company, super fast delivery and beautiful goods.”

Helpful Report

(Walton-on-Thames) - Posted 6 months ago

“I bsolutly LOVE my neckless. Thank you very much, would highly recommend this company. Superb quality and fast delivery.”

Helpful Report

(Walton-on-Thames) - Posted 6 months ago

“Super service and beautiful product!”

Helpful Report

(Walton-on-Thames) - Posted 6 months ago

“Hersey have a very easy to use website and their delivery was rapid and efficient. The napkin rings were a Christmas present to our son’s family, but sadly were not the same as four rings we bought earlier. So we had to return the rings to Hersey and wait until the heavier rings will be in stock. An email to Hersey confirmed their receipt and a refund sent immediately. We look forward to learning that the heavier rings are in stock so we can reorder and finally give our son’s family their belated Christmas present!”

Helpful Report

(Walton-on-Thames) - Posted 6 months ago

“Good quality product nicely engraved would highly recommend I will continue using them for that special item. Arrived quickly great service”

Helpful Report

(Walton-on-Thames) - Posted 6 months ago

“Excellent service. Prompt delivery with communication. Lovely piece of jewellery presented well. I wouldn't hesitate to use you again.”

Helpful Report

(Walton-on-Thames) - Posted 6 months ago

“Absolutely amazing”

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(Walton-on-Thames) - Posted 6 months ago

“As always, quality products and delivery on time. Our goddaughter will love the little cross necklace and personalised bracelet.”

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(Walton-on-Thames) - Posted 6 months ago

“Top qualité et très joli”

Helpful Report

(Walton-on-Thames) - Posted 6 months ago

“We have recently made three purchases from Hersey and on every occasion have been impressed by their service. It is good to be able to speak to a human and on each occasion they have been really helpful and pleasant and nothing is too much trouble. The quality of their jewellery is excellent and without doubt we shall be purchasing from them again. We cannot recommend them highly enough.”

Helpful Report

(Walton-on-Thames) - Posted 6 months ago

“My two gifts for grandchildren were ordered delivered and packed very professionally. Thank you. Both gifts well received.”

Helpful Report

(Walton-on-Thames) - Posted 6 months ago

“Good prompt service from Hersey. I had to return the bangle as it was too big for my son’s wrist. I was quickly refunded and the replacement was delivered promptly. My son is delighted with it. The quality is beautiful, would recommend.”

Helpful Report

(Walton-on-Thames) - Posted 6 months ago

“I bought an ankle bracelet last year and my daughter loves it , very pretty and feels strong and great quality . Just recently I bought a paper clip bracket for my self as I was pleased with my first purchase and I was not disappointed it’s lovely I shall love wearing it”

Helpful Report

(Walton-on-Thames) - Posted 6 months ago

“Excellent timeless piece - very well made - high quality and a great price point . I have had many compliments .”

Helpful Report

(Walton-on-Thames) - Posted 6 months ago

“Bought 2 silver heart necklaces for my nieces as last minute Christmas presents. The necklaces arrived the next day and my nieces absolutely love them. Very happy with my purchase.”

Helpful Report

(Walton-on-Thames) - Posted 6 months ago

“There silver is out of this world! It’s solid and well worth money !! I have two bangles and a halo ring, I got sizing wrong of the ring and the people were pleasant and I had no trouble at all. I would recommend and always get my silver from here.”

Helpful Report

(Walton-on-Thames) - Posted 6 months ago

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Hersey & Son is rated 4.9 based on 7,744 reviews