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Turfonline Reviews

4.7 Rating 3,751 Reviews
92 %
of reviewers recommend Turfonline
4.7
Based on 3,751 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone
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Phone:

01832777111

Email:

contactus@harrowdenturf.co.uk

Location:

Harrowden Turf Ltd,
Colpmans Farm, Islip, Kettering,
Kettering
North Northamptonshire
NN14 3LT

Anonymous
Anonymous  // 01/01/2019
“delivery was quick and the delivery people were polite and helpful. Quality of turf was good and came with a instruction booklet.”
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Posted 9 years ago
“My turf was delivered today, amazing! And yes it looks exactly like the picture on the website. Jubilee turf. A passer by asked me if it was astro turf! Verry impressed with the service, quality and delivery.”
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Posted 9 years ago
“Very pleased”
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Posted 9 years ago
“im happy with the ordering , and delivery of my turf.”
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Posted 9 years ago
“I put in a lot of groundwork to rotovate the subsoil, mix in compost, trod the soil, screeded it, trod, screeded, etc then put down a pre-turf fertiliser. I laid the lawn last autumn and it has matured but still looks as green and healthy as the day it was laid. I've had so many comments and was even asked it it was astroturf! I did plenty of research when choosing a supplier for a quality lanwn at the right price and given the choice again I would use these guys. A1 service and the driver could not have been more helpful. Thank you.”
Turfonline 5 star review on 11th May 2017
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Posted 9 years ago
“Turf delivered at 8am, fantastic quality, was quite surprised how good the turf is, very happy 5*”
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Posted 9 years ago
“Easy to order, delivered on time and top quality turf.”
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Posted 9 years ago
“Ordered Jubilee for my lawn. Turfs were excellent quality. 5 days on the lawn is looking lovely. Would highly recommend.”
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Posted 9 years ago
“Very happy with turf and delivery service”
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Posted 9 years ago
“Very pleased, the turf is a very good Quality; very easy just placed our order and it turned up when we was told it would, would differently use again.”
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Posted 9 years ago
“I ordered 44m2 of the Jubilee turf. It was delivered on time by a helpful delivery driver who placed the pallet at the rear of my drive, making my life much easier. Was easy to put down and looks fantastic.”
Turfonline 5 star review on 10th May 2017
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Posted 9 years ago
“Uninterested and unprofessional telephone staff. Order taken wrongly so only half of what we needed. Delivery phone call not received as no message left. Second call, first operator again disinterested and when asked if they had a Customer Service Department, said yes , then came back and took details herself. Eventually put through to Leanne who was helpful. Second delivery phoned when on site rather than before, as we are ten minutes away and had asked for half an hours warning. Won't be using this company again, even though the owners are related to my son in law.”
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Posted 9 years ago
“Super turf but 2 turfs were not quite up to the standard of the rest the edge was very thin had to patch up with another turf witch made me one turf short but would still recommend and would buy again.”
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Posted 9 years ago
“Not enough information online about TNT Express delivery arrangements - important to know when goods expected and if one has to sign for them and if this includes a Saturday. I phoned the day I placed the order and was told it would be the following day - a Friday. I was advised to leave a note on the door with instructions for delivery if I was to go out. I waited in all day but nothing arrived, it was a bank holiday weekend but I left a telephone message to say the order had not arrived on the Saturday and asked if someone could look into it. I phoned again the following Wednesday. Staff did look into it but it took all day and I phoned again in the afternoon but no news from TNT. I was phoned late in the afternoon and told that TNT had tried to deliver to the property twice but no-one was in! This annoyed me as it was not true. I waited in all day Friday and most of Saturday and left a note on the door with alternative arrangements when I went out on Saturday, Monday and Tuesday. No delivery and no card to say anyone had called. After a conversation I accepted the offer of another delivery date of the next day Thursday. I mentioned that my address is a new property built last year and that TNT would have to access via Bilston Street. I waited in all the following day but the delivery never arrived. I phoned again and requested a refund.”
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Posted 9 years ago
“Will buy again!!!”
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Posted 9 years ago
“Good quality turf, came exactly when promised. Would recommend and use again.”
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Posted 9 years ago
“Great service all the way through and fantastic quality of turf!”
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Posted 9 years ago
“Not happy as turf did not arrive on time came the next day”
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Posted 9 years ago
“I was happy when it was all down looked very nice”
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Posted 9 years ago
“Turf arrived in great condition and looked fantastic laid. Much better quality than the Homebase and B & Q diy store turns, we are very happy customers.”
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Posted 9 years ago
Turfonline is rated 4.7 based on 3,751 reviews