Turfonline Reviews

Name: Turfonline
Address: Harrowden Turf Ltd Colpmans Farm Islip, Kettering
Rating: 4.65

4.7 Rating 3,598 Reviews

91 %

of reviewers recommend Turfonline

4.7

Based on 3,598 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01832777111

Email:

contactus@harrowdenturf.co.uk

Location:

Harrowden Turf Ltd Colpmans Farm Islip
Kettering
NN14 3LT

Turfonline 5 star review on 6th October 2025

D THORPE

Turfonline 5 star review on 19th September 2025

K Watts

769

Anonymous

Anonymous // 01/01/2019

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“Great service paid for sat delivery, was delivered at 9am by a helpful driver. Turf looks fab, would definitely recommend!”

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Posted 8 years ago

“Started well. Excellent quality turf on first pallet, arrived during scheduled delivery time. Turf laid easily and is thriving. However only one of the two pallets ordered was in the delivery. Got in contact and arranged for the missing half of the delivery to come a week later. Turf delivered was very dry and wilting badly when compared to the first half. Hopefully will recover with some TLC”

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Posted 8 years ago

“Poor service. Poor quality Turf. 3 hour late delivery and customer service were rude and unhelpful. I wouldn't recommend and got the rest of my turf locally which is what I should have done in the first place”

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Posted 8 years ago

“Good quality turf and helpful driver.”

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Posted 8 years ago

“Delivered on time, turf was really good quality, green, lush, and weed free. A week on it's rooted through and looks good, very pleased, would highly recommend.”

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Posted 8 years ago

“Ordered the Jubilee turf on Tuesday and opted for an All Day time slot. Turf arrived next day at 3pm. Still had plenty of daylight in which to lay. Driver pleasant. Very high quality turf and easy to lay and incredibly pleased with result. NB. Neighbour has also just had their garden re turfed by professionals and their turf quality is significantly lower than what we have bought form turf online.”

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Posted 8 years ago

“Amazing service, by phone .....our gardener gave us a 24hr window , we phoned and 'hey presto' , the turf was delivered in a huge truck by a girl, she had to negotiate some difficult roads as we live in a village...so pleased with the turf and the delivery.....worth every penny , within 24hrs we had soil to lawn, fantastic, so pleased 😁”

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Posted 8 years ago

“Very good quality turfs, evenly cut. Lawn now looks fantastic.”

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Posted 8 years ago

“Superb quality and service”

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Posted 8 years ago

“The turf was delivered on time. It was fresh and well stacked on pallet. Each turf was cleanly cut: the grass is dense, healthy, weed free and very importantly it is grown in soil that remains intact no matter what stresses are put on the turf when positioning it or trimming it. Even offcuts of no more that one inch wide remain stable, trimmable and intact. I feel confident that I will have a great lawn, well established, in no time at all. I found the website extremely useful, with guidance on how to treat the turfs etc. Particularly I found the turf comparisons with full information on seed mix and durability most helpful in selecting the turf that best suited my location for it.”

Turfonline 5 star review on 20th April 2017

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Posted 8 years ago

“Order didn't arrive either at the arranged time (paid for time slot) or on the specified day. Emailed them on the day to find out what was going on received no reply. Had to phone twice to rearrange delivery. Was going to recommend to a colleague who needed turf but warned them against it.”

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Posted 8 years ago

“we we're very happy with the service we received. The turf was good quality as well.”

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Posted 8 years ago

“Well what can I say after searching the web for turf suppliers local and national I decided to go with Turfonline, it was so easy to order and delivery was spot on. I was a little sceptical about ordering through a national company rather than local but all I can say is that Turfonline quality of turf was excellent, it was healthy looking green turf which was easy to lay. So anybody with any doubts about ordering turf from a national company you dont need to worry about ordering turf from Turfonline.”

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Posted 8 years ago

“Turf was in great condition when it arrived, still damp with live earthworms in the soil. Laid it immediately and a week later it's looking great.”

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Posted 8 years ago

“Service was excellent. Product was very good, and in good condition. Delivery was prompt and dealt with in a polite and professional manner by the delivery person. Can recommend to anyone.”

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Posted 8 years ago

“Paid extra for a delivery for a pre 11am - eventually turned up at 1.15pm - no calls and even when i called the office twice and promised a call back nobody called. Emailed twice to the email address provided and again no reply. Very poor customer service”

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Posted 8 years ago

“I paid for early delivery which was late. Sent an email to sales for nobody to reply. Good turf but bad customer service”

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Posted 8 years ago

“Good quality turf at a reasonable price Looks really good down Great delivery experience - fantastic driver”

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Posted 8 years ago

“still waiting for delivery of order. Ordered on 10.4.17. T N T express!! More like tortoise with a hernia. Have received no communication from either company and now dont need the product as have laid my lawn.”

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Posted 8 years ago

“product was delivered on day requested & in good condition”

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Posted 8 years ago

Turfonline is rated 4.7 based on 3,598 reviews