Turfonline Reviews

Name: Turfonline
Address: Harrowden Turf Ltd Colpmans Farm Islip, Kettering
Rating: 4.65

4.7 Rating 3,598 Reviews

91 %

of reviewers recommend Turfonline

4.7

Based on 3,598 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01832777111

Email:

contactus@harrowdenturf.co.uk

Location:

Harrowden Turf Ltd Colpmans Farm Islip
Kettering
NN14 3LT

Turfonline 5 star review on 6th October 2025

D THORPE

Turfonline 5 star review on 19th September 2025

K Watts

769

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“the turf never arrived ontime for the garden to be done,was promised a refund but a week later it still hasn't been refunded”

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Posted 8 years ago

“15sm of turf missing originally when delivered 2days later turf was totally trashed unable to use terrible state all small pieces only 1 roll intact”

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Posted 8 years ago

“Turf arrived on schedule and in good condition. The jubilee turf purchased looked to be excellent quality.”

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Posted 8 years ago

“Easy to order, good clarity of delivery options, everything arrived on time and in full. Cant ask for more.”

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Posted 8 years ago

“Very good quality grass and good price as well as a quick service.”

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Posted 8 years ago

“Product quality excellent Delivery on the day scheduled Competitively priced”

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Posted 8 years ago

“The delivery was late, so it would be nice if turfonline acknowledged this and refunded the early charge I paid. however, the delivery guy was more than helpful and delivered direct to my garage door, when he arrived. Alex, Swindon”

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Posted 8 years ago

“Paid extra for a time slot, took time off of work to fit turf, turf didn't turn up. Called company several times staff failed to call back when promised, issues with their courier service. Then promised delivery next day by 10am, didn't arrive until 2.45pm! Plans ruined!!”

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Posted 8 years ago

“Rubbish!!”

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Posted 8 years ago

“The order was due to be delivered on 13/4. It hadn't arrived by late afternoon so I called and was assured it was on its way and I would get a call if there were any problems. It didn't arrive on 13/4 and I wasn't contacted. I had arranged someone to lay it 14/4 but as it hadn't arrived I had to postpone. The following day was a bank holiday and no one was contactable but I did leave a voicemail. Although I wasn't given notice of when it would finally arrive it was delivered early afternoon on the bank holiday and seems to be good quality but the lack of communication was a pain which mucked up my weekend plans”

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Posted 8 years ago

“Lovely quality turf delivered promptly and fir a good price.”

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Posted 8 years ago

“The turf was great, good quality, arrived at the right time”

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Posted 8 years ago

“The turf itself was of a very good quality and very competitive in price also. However the 8am-2pm delivery was slightly late and also it arrived on an articulated lorry which made things more difficult than needed as I specified there was no turning area for a lorry of that size.”

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Posted 8 years ago

“The turf was great, but the delivery guy was not a very warm and cooperative person and left the turf on the street. It took me hours extra to remove it from the street and get it in my garden.”

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Posted 8 years ago

“Great turf, strong rolls which you can move around without them breaking.”

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Posted 8 years ago

“7 damaged rolls out of 25, rang sales to be told they would knit together(not exactly easy when they disintegrate when handled!!) and take a photo of damage.Email the photo's - tried twice and gmail tried for 3 days to send , only to be told their server would not accept. I have bought turf from rolawn previously and found their product to be of much better quality.”

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Posted 8 years ago

“Delivery on time. Quality of turf is excellent. Friendly helpful driver”

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Posted 8 years ago

“Delivery was just perfect”

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Posted 8 years ago

“Great turf, great price and great delivery service. Highly recommend!”

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Posted 8 years ago

“Great service, delivery and turf!!!”

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Posted 8 years ago

Turfonline is rated 4.7 based on 3,598 reviews