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Turfonline Reviews

4.7 Rating 3,647 Reviews
91 %
of reviewers recommend Turfonline
4.7
Based on 3,647 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email
Read Turfonline Reviews
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Phone:

01832777111

Email:

contactus@harrowdenturf.co.uk

Location:

Harrowden Turf Ltd,
Colpmans Farm, Islip, Kettering,
Kettering
North Northamptonshire
NN14 3LT

Anonymous
Anonymous  // 01/01/2019
we we're very happy with the service we received. The turf was good quality as well.
Helpful Report
Posted 9 years ago
Well what can I say after searching the web for turf suppliers local and national I decided to go with Turfonline, it was so easy to order and delivery was spot on. I was a little sceptical about ordering through a national company rather than local but all I can say is that Turfonline quality of turf was excellent, it was healthy looking green turf which was easy to lay. So anybody with any doubts about ordering turf from a national company you dont need to worry about ordering turf from Turfonline.
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Posted 9 years ago
Turf was in great condition when it arrived, still damp with live earthworms in the soil. Laid it immediately and a week later it's looking great.
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Posted 9 years ago
Service was excellent. Product was very good, and in good condition. Delivery was prompt and dealt with in a polite and professional manner by the delivery person. Can recommend to anyone.
Helpful Report
Posted 9 years ago
Paid extra for a delivery for a pre 11am - eventually turned up at 1.15pm - no calls and even when i called the office twice and promised a call back nobody called. Emailed twice to the email address provided and again no reply. Very poor customer service
Helpful Report
Posted 9 years ago
I paid for early delivery which was late. Sent an email to sales for nobody to reply. Good turf but bad customer service
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Posted 9 years ago
Good quality turf at a reasonable price Looks really good down Great delivery experience - fantastic driver
Helpful Report
Posted 9 years ago
still waiting for delivery of order. Ordered on 10.4.17. T N T express!! More like tortoise with a hernia. Have received no communication from either company and now dont need the product as have laid my lawn.
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Posted 9 years ago
product was delivered on day requested & in good condition
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Posted 9 years ago
the turf never arrived ontime for the garden to be done,was promised a refund but a week later it still hasn't been refunded
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Posted 9 years ago
15sm of turf missing originally when delivered 2days later turf was totally trashed unable to use terrible state all small pieces only 1 roll intact
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Posted 9 years ago
Turf arrived on schedule and in good condition. The jubilee turf purchased looked to be excellent quality.
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Posted 9 years ago
Easy to order, good clarity of delivery options, everything arrived on time and in full. Cant ask for more.
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Posted 9 years ago
Very good quality grass and good price as well as a quick service.
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Posted 9 years ago
Product quality excellent Delivery on the day scheduled Competitively priced
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Posted 9 years ago
The delivery was late, so it would be nice if turfonline acknowledged this and refunded the early charge I paid. however, the delivery guy was more than helpful and delivered direct to my garage door, when he arrived. Alex, Swindon
Helpful Report
Posted 9 years ago
Paid extra for a time slot, took time off of work to fit turf, turf didn't turn up. Called company several times staff failed to call back when promised, issues with their courier service. Then promised delivery next day by 10am, didn't arrive until 2.45pm! Plans ruined!!
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Posted 9 years ago
Rubbish!!
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Posted 9 years ago
The order was due to be delivered on 13/4. It hadn't arrived by late afternoon so I called and was assured it was on its way and I would get a call if there were any problems. It didn't arrive on 13/4 and I wasn't contacted. I had arranged someone to lay it 14/4 but as it hadn't arrived I had to postpone. The following day was a bank holiday and no one was contactable but I did leave a voicemail. Although I wasn't given notice of when it would finally arrive it was delivered early afternoon on the bank holiday and seems to be good quality but the lack of communication was a pain which mucked up my weekend plans
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Posted 9 years ago
Lovely quality turf delivered promptly and fir a good price.
Helpful Report
Posted 9 years ago
Turfonline is rated 4.7 based on 3,647 reviews