Turfonline Reviews

Name: Turfonline
Address: Harrowden Turf Ltd Colpmans Farm Islip, Kettering
Rating: 4.63

4.6 Rating 3,259 Reviews

91 %

of reviewers recommend Turfonline

4.6

Based on 3,259 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01832777111

Email:

contactus@harrowdenturf.co.uk

Location:

Harrowden Turf Ltd Colpmans Farm Islip
Kettering
NN14 3LT

Turfonline 5 star review on 29th April 2024

A Bagley

Turfonline 5 star review on 23rd April 2024

L Shepherd

Turfonline 5 star review on 22nd April 2024

M Adamovici

670

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wildflower turf was delivered in good condition, and the turfs have taken well.”

Helpful Report

Posted 1 week ago

“The quality of the live products is exceptional. The turf I bought was in excellent condition and it has taken well to the garden since laying 2 weeks ago with regular watering. (raining). I dropped 1 star because when you order from their turfonline website they do not offer anything other than a pallet delivery. I needed to order some more harroden roots fertiliser and in the end had to order through Amazon (but still came from Turf Online) rather than order direct from them.”

Turfonline 4 star review on 8th April 2024

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Posted 3 weeks ago

“Ordering and delivery efficient. Turf is selttling well. Only concern is the orange netting- could something compostable be substituted?”

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Posted 3 weeks ago

“Good quality, great price, if you buy in bulk, and seems to be growing well after 3 weeks.”

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Posted 3 weeks ago

“There is plenty of choice regarding wildflower turf and seeds so I was able to get what I felt was best for my garden. However, I did send a query email asking for some specific advice. This was not answered, otherwise I would probably go for 5 stars.”

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Posted 3 months ago

“Good overall experience with Turfonline. The grass was delivered on the day stated as expected and was in excellent condition. The grass was laid in 25 degree heat during a Heat wave in June and after watering it every night its thriving. Very please. One note is that the delivery can be up to 7pm on the day of delivery (mine turned up at 6pm)”

Turfonline 4 star review on 5th July 2023

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Posted 9 months ago

“Most of the turf was very good quality, but there were several rolls which were mostly dead. These ones didn't take at all. You can see on the photo where there are extremely yellow patches in the middle of the garden. We will now need to buy another 5-6 rolls from elsewhere to repair this and hope the species of grass ties in with what we already have.”

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Posted 10 months ago

“Turf came on time and was of very good quility.”

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Posted 10 months ago

“I bought this to cover the roof of a concrete coal bunker that I converted to a storage shed. I would prefer the product to be plastic free ( so only 4 stars) but I am absolutely delighted with the mix of sedum. Initially quite flat because of having been rolled in transit, it has now flourished. It's covered in flowers which are visited by so many pollinators. Its a miniature jungle world. As the living roof is at my eyelevel, I spend time every day enjoying its colour, diversity and visiting insects”

Turfonline 4 star review on 22nd June 2023

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Posted 10 months ago

“We were pleased and disappointed at the same time. Order process and delivery were excellent. As quite a number of turves (approx 5 m2) were bare in areas we had to adapt the area to be laid: see photos. The end result is very visually very good”

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Posted 11 months ago

“Turf itself is fantastic, great product and very pleased with the results. The only thing stopping 5 stars is the delivery which was late even though we paid for a dedicated slot.”

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Posted 11 months ago

“Arrived around 2pm driver was very pleasant and helpful, meadow turf looked healthy a few patches here and there, but I would imagine there will be plenty of seeds imbedded with in. Early days at the moment but very pleased.”

Turfonline 4 star review on 19th April 2023

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Posted 1 year ago

“Ordering and selecting a delivery date/ time was easy. The delivery guy was helpful and quite happy to move the pallet to the bottom of our driveway, despite being on a slope. The shadesman turf was really green and good quality. Hoping it stays that way with a bit of care. I'm currently waiting to see how the wildflower turf pans out. We got the birds and bees wildflower mat, which looks generally healthy (only a little patchy currently) and plants are growing fine. We also got the cottage garden turf, which currently looks very similar to the species rich turf (ie a lot of grass compared to flowers!).... I'm hoping the balance changes as things grow - only time will tell!! So far over all, a very positive experience. If the wildflower turf grows in a similar fashion to the pictures online, then the rating would become 5 star!”

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Posted 1 year ago

“The right products - I'd been looking for a while - with an easy online experience and quick delivery. When you're online remember to check that all the boxes are filled - if you've missed something it tells you at the top of the page. Otherwise all good - the garden already looks better.”

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Posted 1 year ago

“The turf arrived very promptly and in good condition. Friendly delivery staff. I'd definitely use Turfonline again.”

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Posted 1 year ago

“The service and product received from Turf online were very good. Before the purchase was made, the customer service department, provided, clear and concise information. During our initial conversation, we discussed delivery options, more specifically, our site was going to have specific tight access issues. The customer service department dealt with this seamlessly, and obviously, they have good systems and processes to deal with both B to B and B to C clients. The product itself was extremely uniform and fulfilled the client's brief perfectly. Out of 218 rolls used, we only had to reject 4 rolls. This is an extremely good ratio and again shows me the quality of this farmed product and the company's quality control in the field”

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Posted 1 year ago

“Excellent green roof. Quick delivery. Exceptionally heavy 2m X 1m rolls so very difficult to unload from pallet in lane and even worse to heave onto roof. Feels like an Olympian achievement to now have it lying beautifully on pitched roof. Choice of 1m squares making very clear re weight on marketing/ order please”

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Posted 1 year ago

“The Jubilee turf we bought has been good, but the second batch had a few rolls with poor edges (possibly damaged in transit) or holes in the turf.”

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Posted 1 year ago

“Asked for a certain day and as early as possible. It was here first thing on the day. Doesn’t happen very often anymore. Marvellous.👍”

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Posted 1 year ago

“Delivery was good and the driver was very helpful. Bit disappointed that there were so many stones in the turf, which we didn't expect from a good quality turf. We managed to pick them all out as they could eventually have damaged the lawn mower if left in. Turf is down and is growing well.”

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Posted 1 year ago

Turfonline is rated 4.6 based on 3,259 reviews