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Turfonline Reviews

4.7 Rating 3,735 Reviews
92 %
of reviewers recommend Turfonline
4.7
Based on 3,735 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone
Read Turfonline Reviews
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Phone:

01832777111

Email:

contactus@harrowdenturf.co.uk

Location:

Harrowden Turf Ltd,
Colpmans Farm, Islip, Kettering,
Kettering
North Northamptonshire
NN14 3LT

Anonymous
Anonymous  // 01/01/2019
“Turf was great, delivery didn’t happen on agreed date which could have been communicated earlier.”
Helpful Report
Posted 2 weeks ago
“Very high-quality turf. Literally just Rolls on, had lots of water and it will grow really nicely. Be sure to have plenty of topsoil beneath it initially. Mine has grown exceptionally well. The only reason why there is a four star is because the communication to have a pallet delivered curbside only comes up once you’ve paid for it. I live alone and cannot carry such weight down my driveway. This was a bit disappointing as the driver could not deliver to the exact part where I wanted it. This needs to be made a lot clearer before ordering, as some people will not be able to move the turf pallet themselves. This is certainly not something you can just leave by the roadside.”
Turfonline 4 star review on 21st September 2026
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Posted 2 weeks ago
“Unable to supply item but gave prompt refund”
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Posted 1 month ago
“Placed the order for jubilee lawn turf to be delivered 4 days later and paid extra for a timed delivery. The turf was delivered late depite timed delivery hence given 4 stars. However the turf itself was excellent and layed it the same day working alone till late despite hot weather. 2 weeks later the roots have gone down well established into soil. The grass is looking lush, green and thick all over and the sims are invisible. We are very happy with the new lawn.”
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Posted 2 months ago
“All good and in quick time, except I was a little surprised that my 2 small packets of green roof fertiliser where going to be delivered KERB SIDE !! Thankfully, I got a friendly knock on my door and was handed the packets!”
Helpful Report
Posted 2 months ago
“The Turf arrived the second time and is a beautiful quality. The first time I ordered it didn't arrive so had to get cancelled as it was 2 days late and it would have been dead. The second time I ordered it arrived and I loved the Turf. The Tuff I would give 5 Stars Turfonline call centre 5 Stars Delivery company they use Zero Stars. If they changed the delivery company they use it would definitely get 5 Stars.”
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Posted 4 months ago
“Looking beautiful and growing well”
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Posted 4 months ago
“Great turf, I've ordered this for shady gardens and the last client's garden is thriving. Would like it if I could have a notification upon delivery. Also it was quite dry, however easier to carry so that's good.”
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Posted 4 months ago
“I ordered wild flower turf and the product is fantastic. The truck broke down so wasn't able to deliver until early the next morning and the turf was still in great condition when it was laid. The delivery driver put the turf by my garden gate which was a fair way from the road. Very happy with this company”
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Posted 5 months ago
“Despite the overnight price increase, we went ahead and ordered the sedum turf panels, they were great quality and made laying a green roof very easy. We're very pleased with the final result. Only downside was that the delivery didn't come on the specified day, which affected our planning and budget, however, Turfonline refunded our delivery fee.”
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Posted 5 months ago
“All good.”
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Posted 10 months ago
“The turf is great. After 2- 3 weeks of well watered, the grass has been well grown. The only drawback is that lots of mushrooms keep on growing everywhere in the turf which is annoying. I would like to know if we have a solution to this or will they stop growing anytime soon by themselves?”
Helpful Report
Posted 1 year ago
“Ordered 50 sq meters -- about 38 were of good quality and about 12 mostly from.the bottom of the pallette had gond black and were unusable and had to br followed off to yhe dump . Informed the supplier by email asap but customer services did not response positively . They wanted pictures of everything . Unfortunately we could not keep hold of the pershef ones as there was no space to unfold and take pictures Delivery was on time .”
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Posted 1 year ago
“It was simply to order the turf was good quality and delivered quickly and efficiently and was in good condition when it arrived. I am very happy with the service of this company.”
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Posted 1 year ago
“Would have been 5 star as the quality of turn was superb, however the delivery was shockingly poor, let me down on delivery day .”
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Posted 1 year ago
“Excellent wild flower turf which after three weeks is full of wildflowers and grass. I love it. The reason for not giving 5 stars was the delivery arriving an hour early (7am instead of between 8-11am) and the driver dropping the turf on the street without any notice. It was the noise that alerted me to a van. Very loud considering it was 7am.”
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Posted 1 year ago
“Really great lawn quality, green and thick. So many compliments about it and feels great under foot. Taken wick and easily to the soil. Happy customer was competitive in price only shame was delivery outside window agreed.”
Turfonline 4 star review on 24th June 2025
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Posted 1 year ago
“Lawn quality is very good. Some of turf roll was boiling hot, but overall satisfied.”
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Posted 1 year ago
“Delivery. ⭐️⭐️⭐️⭐️⭐️ Sedum Product. ⭐️⭐️⭐️⭐️⭐️ Website. ⭐️⭐️ Website details. No stars. Can not fault you on these. But the website had no breakdown on what comes in a sedum roofing kit. 🙁 The website also lists no address or phone number so I wasn’t sure if this was a legit business or not, I had to fill out online question from to get a response that had the phone number on. 🙁 I then phones and the phone line was so bad I couldn’t really communicate with the staff. In the end I got something to do the job, but not exactly what I wanted. This could have been improved with a brake down on what comes in the sedum kit and also would have saved me days of procrastinating if you listed the phone number.”
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Posted 1 year ago
“Good quality turf”
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Posted 1 year ago
Turfonline is rated 4.7 based on 3,735 reviews