Uninterested and unprofessional telephone staff. Order taken wrongly so only half of what we needed. Delivery phone call not received as no message left. Second call, first operator again disinterested and when asked if they had a Customer Service Department, said yes , then came back and took details herself. Eventually put through to Leanne who was helpful. Second delivery phoned when on site rather than before, as we are ten minutes away and had asked for half an hours warning. Won't be using this company again, even though the owners are related to my son in law.