Grace & Co Jewellery Reviews

Name: Grace & Co Jewellery
Address: 17 Market Street, Ashby-de-la-Zouch, Leicestershire
Rating: 4.82

4.8 Rating 6,954 Reviews

95 %

of reviewers recommend Grace & Co Jewellery

4.8

Based on 6,954 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Grace & Co Jewellery:

Grace & Co is a family-run and family-owned contemporary jewellers set up in 2010 by two jewellery professionals with over 40 years of experience between them.

Since the doors of the first opened, Grace & Co has continued to grow and now stocks world-renowned, contemporary jewellery, watches, charms, and accessories 9 locations across the Midlands area.

Their knowledge and expertise in the jewellery industry have resulted in a team of staff that provide excellent customer service and a fabulous shopping experience, whether it be in-store or online.

Visit Website

Phone:

01530 587227

Email:

joseph@graceandcojewellery.co.uk

Location:

17 Market Street,
Ashby-de-la-Zouch
Leicestershire
LE65 1AF

Grace & Co Jewellery 5 star review on 4th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Order came promptly”

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Posted 4 months ago

Hi Judith, Thankyou for you review, we appreciate it. Kind Regards x

Posted 4 months ago

“Lovely quick delivery. Product as shown and beautifully packaged”

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Posted 4 months ago

Hi Jo, We are happy to hear your order arrived beautifully packaged. Thankyou for you review, we appreciate it. Kind Regards x

Posted 4 months ago

“Very fast delivery thank you”

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Posted 4 months ago

Hi Marie, We are pleased to hear you are happy with our service, Thankyou for your review. Kind Regards x

Posted 4 months ago

“Prompt delivery, and very pleased with the engraved links”

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Posted 4 months ago

Hi Julie, We are so happy you are pleased with your personalised charms and our service. Thankyou for your review, as a small company we really appreciate it. Kind Regards x

Posted 4 months ago

“Fast service”

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Posted 4 months ago

Hi Margaret Thank you for your feedback. Kind Regards x

Posted 4 months ago

“Beautiful watch...fast delivery..well packaged”

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Posted 4 months ago

Hi Deborah We are so delighted to hear you are happy with your Nomination watch. We hope to have you back shopping with us again soon. Kind Regards x

Posted 4 months ago

“first time l have shopped with Grace and co the experience was excellent the nomination link and the inscription I choose was second to none and the price was great definitely shop again and would highly recommend”

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Posted 5 months ago

Hi Karen What a lovely review, we really hope to have you back shopping with us again soon. Kind Regards x

Posted 4 months ago

“Good service Fair price”

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Posted 5 months ago

Hi Michael Thank you for taking the time to review us. Kind Regards x

Posted 4 months ago

“Good service bracelet arrived the packing protected the package”

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Posted 5 months ago

Hi Antonina Thank you for your review we are glad to hear it arrived to you safely. Kind Regards x

Posted 4 months ago

“Charm was beautiful and packaged well. Unfortunately I ordered nomination and wanted Pandora so am in the process of changing”

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Posted 5 months ago

Hi We hope we have managed to sort this out for you, thank you for taking the time to review us it's greatly appreciated. Kind Regards x

Posted 4 months ago

“Received promptly. Love the items I ordered.”

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Posted 5 months ago

Hi Lorraine We are delighted to hear your order arrived promptly we pride ourselves on our quick delivery turn around. Kind Regards x

Posted 4 months ago

“I'm pleased with my purchase I hope my friend who it's for will also be pleased Thank you”

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Posted 5 months ago

Hi Irene We also hope your friend loves her gift, thank you for your review. Kind Regards x

Posted 4 months ago

“When I needed to buy Nomination bracelet links for my daughter’s birthday, Grace & Co, my go-to store, was top of the list. Every time I shop here I get perfect service. Why would I even consider anywhere else? Thank you to all the staff who continue to support my mission to supply my wife (and daughter, now) with jewellery.”

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Posted 5 months ago

Hi Geoff, Wow , thank you so much for your review as a small team reviews really mean a lot to us and help us to improve our services. We hope to have you back shopping with us again soon for your daughter and wife ! Kind Regards x

Posted 4 months ago

“Excellent choice and service, delivery was within 48 hrs, would definitely use again”

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Posted 5 months ago

Hi William, It's great to get such wonderful feedback, the team will appreciate your kind comments. Kind Regards x

Posted 4 months ago

“Amazing service and wonderful earrings thank you !”

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Posted 5 months ago

Hi Natalia, We are so happy you love you Pandora earrings. Thankyou for your review, we really appreciate it. Kind Regards x

Posted 4 months ago

“Lovely selection of jewellery. Speedy delivery, value for money and good communication if you have any questions.”

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Posted 5 months ago

Hi Gemma, Thankyou for your feedback we really appreciate your review as a small company. We are happy you were pleased with our customer service. Kind Regards x

Posted 4 months ago

“Excellent.”

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Posted 5 months ago

Hi Jo, Thankyou for your review. Kind Regards x

Posted 4 months ago

“Amazing price and delivery. Thank you”

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Posted 5 months ago

Hi Stephanie, Thankyou for your feedback, we are so happy you are pleased with your order. Kind Regards x

Posted 4 months ago

“Bought a few items from Grace & Co and can honestly say it's been 10/10 service. The website has loads to choose from and delivery is quick. Would recommend!”

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Posted 5 months ago

Hi Michelle, Thankyou for your loyalty, as a small company we really appreciate this. We are so pleased to have delivered you excellent service. Thankyou for your recommendation. Kind Regards x

Posted 4 months ago

“Very fast delivery.”

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Posted 5 months ago

Hi Jayne Thank you for your feedback. The team will be delighted to hear this. Kind Regards x

Posted 4 months ago

Grace & Co Jewellery is rated 4.8 based on 6,954 reviews