Grace & Co Jewellery Reviews

Name: Grace & Co Jewellery
Address: 17 Market Street, Ashby-de-la-Zouch, Leicestershire
Rating: 4.83

4.8 Rating 6,781 Reviews

96 %

of reviewers recommend Grace & Co Jewellery

4.8

Based on 6,781 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Grace & Co Jewellery:

Grace & Co is a family-run and family-owned contemporary jewellers set up in 2010 by two jewellery professionals with over 40 years of experience between them.

Since the doors of the first opened, Grace & Co has continued to grow and now stocks world-renowned, contemporary jewellery, watches, charms, and accessories 9 locations across the Midlands area.

Their knowledge and expertise in the jewellery industry have resulted in a team of staff that provide excellent customer service and a fabulous shopping experience, whether it be in-store or online.

Visit Website

Phone:

01530 587227

Email:

joseph@graceandcojewellery.co.uk

Location:

17 Market Street,
Ashby-de-la-Zouch
Leicestershire
LE65 1AF

Grace & Co Jewellery 5 star review on 15th August 2025

Anonymous

Anonymous // 01/01/2019

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“The item was purchased was just as expected & was a perfect gift for the occasion. The item was fairly priced & delivery was fast too.”

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Posted 7 months ago

“Excellent delivery at a reasonable price.”

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Posted 7 months ago

“Great service, quick delivery, will order again,”

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Posted 7 months ago

“Lovely product - great delivery time - will be back again Thank you”

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Posted 7 months ago

“Quick delivery arrived when they said. Love the charms.”

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Posted 7 months ago

“Really pleased with the fast delivery in time for my other half’s birthday”

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Posted 7 months ago

“thank you, just what I wanted for my daughters 60th”

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Posted 7 months ago

“A perfect Pandora charm for my granddaughter 's birthday with lovely packaging”

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Posted 7 months ago

“Lovely necklace. Fast delivery”

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Posted 7 months ago

“I ordered the wrong size bracelet online, but the staff in the Ashby shop were very helpful and pleasant and change it to the right size.”

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Posted 7 months ago

“Great service. Ordered a present for my sister in law which arrived in plenty of time and we were delighted with the product”

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Posted 7 months ago

“Good communication Order arrived as described”

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Posted 7 months ago

“Great service, lovely ring very pleased”

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Posted 7 months ago

“Excellent service, quicker than expected delivery... very happy...”

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Posted 7 months ago

“Great product and variation, lovely presentation bags, would highly recommend.”

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Posted 7 months ago

“Ordered easily and was delivered efficiently and very quick”

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Posted 7 months ago

“Lovely service”

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Posted 7 months ago

“Received my Pandora ring that sadly needed to be returned due to it being far to big.. not only did I pay £4.99 to return it but they also took £3.00 for admin fees which left me £7.99 out of pocket.. won’t be using again”

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Posted 7 months ago

Hello Lauren, Thank you for your feedback, and I'm sorry to hear you're disappointed with your return experience. As outlined in our returns policy (https://www.graceandcojewellery.co.uk/returns-and-refunds-i117), customers are responsible for return postage costs for unwanted items, and a £3 administrative fee is deducted to cover processing. I completely understand that this isn't ideal, and I'm sorry for any frustration caused. We always strive to be as transparent as possible about our policies, and we appreciate your feedback as it helps us improve our service.

Posted 7 months ago

“Very pleased with the item and delivery, Thankyou”

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Posted 7 months ago

“Product is lovely , did arrive on time ! Even though I wasn’t sure if it would”

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Posted 7 months ago

Grace & Co Jewellery is rated 4.8 based on 6,781 reviews