Grace & Co Jewellery Reviews

Name: Grace & Co Jewellery
Address: 17 Market Street, Ashby-de-la-Zouch, Leicestershire
Rating: 4.82

4.8 Rating 7,198 Reviews

95 %

of reviewers recommend Grace & Co Jewellery

4.8

Based on 7,198 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Grace & Co Jewellery:

Grace & Co is a family-run and family-owned contemporary jewellers set up in 2010 by two jewellery professionals with over 40 years of experience between them.

Since the doors of the first opened, Grace & Co has continued to grow and now stocks world-renowned, contemporary jewellery, watches, charms, and accessories 9 locations across the Midlands area.

Their knowledge and expertise in the jewellery industry have resulted in a team of staff that provide excellent customer service and a fabulous shopping experience, whether it be in-store or online.

Visit Website

Phone:

01530 587227

Email:

joseph@graceandcojewellery.co.uk

Location:

17 Market Street,
Ashby-de-la-Zouch
Leicestershire
LE65 1AF

Grace & Co Jewellery 5 star review on 27th June 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Came very quickly”

Helpful Report

Posted 8 months ago

Hi Patricia, We are delighted with your 5 star review thank you. Kind regards x

Posted 8 months ago

“Good product, looks really nice, delivered quickly nice simple process from start to finish, only reason for 4 rather than 5 star was, when i opened the package the necklace was hanging out of the box and could of easily been damaged, just not the best first impression, but would buy from you again.”

Helpful Report

Posted 8 months ago

Hi James, Thank you for your feedback, we are pleased the necklace wasn't damaged, and we are delighted you will be a returning customer. Kind regards x

Posted 8 months ago

“No problems and great delivery time. Thanks.”

Helpful Report

Posted 8 months ago

Hi Kenneth, We are delighted with your amazing review! Thank you. Kind regards x

Posted 8 months ago

“Great company I shop there all the time in ashby lovely staff also on line was amazing”

Helpful Report

Posted 8 months ago

Hi Jill, That's so lovely to hear I will pass on your lovely comments, thank you for being a loyal customer. Kind regards x

Posted 8 months ago

“Great service. Item sent promptl and beautifully packaged.”

Helpful Report

Posted 8 months ago

Hi Joanne, Thank you for the amazing review! its much appreciated. Kind regards x

Posted 8 months ago

“Very good, came well on time. Very happy.”

Helpful Report

Posted 8 months ago

Hi Ryan, We are delighted to hear you are happy with our service, thank you! Kind regards x

Posted 8 months ago

“Charms as advertised, good quality and prompt delivery.”

Helpful Report

Posted 8 months ago

Thanks for the 5 Stars and the amazing review! Kind regards x

Posted 8 months ago

“Fast delivery, lovely packaging xx”

Helpful Report

Posted 8 months ago

Hi Jan, We are delighted with the 5 Stars, and thank you for your kind words! Kind regards x

Posted 8 months ago

“Bought the earrings for my best friend for Christmas. Lovely company to deal with. Will Definite use again.”

Helpful Report

Posted 8 months ago

Hi Alison, What a lovely present to receive for Christmas we hope your friend is delighted with them. Thank you for the 5 stars it means a lot! Kind regards x

Posted 8 months ago

“Excellent service thank you”

Helpful Report

Posted 8 months ago

Hi Ivor, We are delighted with your 5 star review, thank you! Kind regards x

Posted 8 months ago

“Really love this company. Exquisite jewelry. Good value for money”

Helpful Report

Posted 8 months ago

Hi Janette, We really appreciate your kind words and thank you for the 5 stars. Kind regards x

Posted 8 months ago

“Such quick service”

Helpful Report

Posted 8 months ago

Hi Claire, Its lovely to hear you are pleased with the service, thank you! Kind regards x

Posted 8 months ago

“There was nothing wrong with the order or the item itself, however, I was disappointed with the packaging. I love Nomination packaging, as it makes the gift itself look more sophisticated and substantial. As it is, I just have a tiny box I hope won;t get lost under the tree between now and Christmas.”

Helpful Report

Posted 8 months ago

Hi Ghislaine, We're so sorry to hear you're not completely satisfied with the packaging. We can confirm that we use authentic Nomination packaging in line with their guidelines and the charm box is the approved packaging for the item you ordered. We will, however, pass on your comments to Nomination. Have a lovely Christmas.

Posted 8 months ago

“Bracelet beautiful quick service”

Helpful Report

Posted 8 months ago

Thank you for your kind words, we are pleased you are happy with the service. Kind regards x

Posted 8 months ago

“Great service and quality highly recommended”

Helpful Report

Posted 8 months ago

Hi Damian, We are thrilled to hear you will recommend us! Thank you! Kind regards x

Posted 8 months ago

“Fast delivery. Nicely packaged. Excellent service”

Helpful Report

Posted 8 months ago

Thank you so much for the 5 stars, we really appreciate it! Kind regards x

Posted 8 months ago

“Easy to order and was delivered in good time what's not to like.”

Helpful Report

Posted 8 months ago

Thank you for sharing your amazing feed back! Kind regards x

Posted 8 months ago

“Received item quickly.”

Helpful Report

Posted 8 months ago

Hi Deborah, 5 Stars - Wow, Thanks so much it really does mean a lot to us! Kind regards x

Posted 8 months ago

“Fabulous service. Faultless”

Helpful Report

Posted 8 months ago

Hi Lynne, Thank you for your amazing review, we really do appreciate it! Kind regards x

Posted 8 months ago

“Had no problems except with delivery where it wasn't packaged very well so the box is crumpled and it's a Xmas present for someone.”

Helpful Report

Posted 8 months ago

Hi Sonya, We're so sorry to hear that the packaging was damaged in transit, please feel free to email hello@graceandcojewellery.co.uk and we can send you new packaging. Kind regards

Posted 8 months ago

Grace & Co Jewellery is rated 4.8 based on 7,198 reviews