Grace & Co Jewellery Reviews

Name: Grace & Co Jewellery
Address: 17 Market Street, Ashby-de-la-Zouch, Leicestershire
Rating: 4.82

4.8 Rating 7,046 Reviews

95 %

of reviewers recommend Grace & Co Jewellery

4.8

Based on 7,046 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Grace & Co Jewellery:

Grace & Co is a family-run and family-owned contemporary jewellers set up in 2010 by two jewellery professionals with over 40 years of experience between them.

Since the doors of the first opened, Grace & Co has continued to grow and now stocks world-renowned, contemporary jewellery, watches, charms, and accessories 9 locations across the Midlands area.

Their knowledge and expertise in the jewellery industry have resulted in a team of staff that provide excellent customer service and a fabulous shopping experience, whether it be in-store or online.

Visit Website

Phone:

01530 587227

Email:

joseph@graceandcojewellery.co.uk

Location:

17 Market Street,
Ashby-de-la-Zouch
Leicestershire
LE65 1AF

Grace & Co Jewellery 5 star review on 18th February 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivered as promised. Lovely bracelet. Didn’t pay for gift wrap, but bag and boxes were lovely. Will use again for more charms”

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Posted 5 months ago

Hi Isabel, We are delighted to hear you will be a returning customer, we look forward to serving you again soon! Kind regards x

Posted 5 months ago

“First time buying from Grace & Co. Was very impressed by how quick and easy it was from firstly placing an order to delivery”

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Posted 5 months ago

Hi Sharon, We are delighted you are impressed with our service, thank you for the amazing review! Kind regards!

Posted 5 months ago

“Website was easy to navigate. Order came promptly - packaged well and items are in lovely gift boxes. Would use again without hesitation.”

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Posted 5 months ago

Thank you so much for your wonderful review, we will look forward to serving you again!

Posted 5 months ago

“Can’t give a reveiw because I haven’t received my order yet”

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Posted 5 months ago

Hi John, We're sorry to hear that your experience didn't meet expectations, we always aim to provide the best service possible, please let us know if this still hasn't arrived. Kind regards x

Posted 5 months ago

“Great service, quick delivery. Thank you”

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Posted 5 months ago

Hi Claire, We are delighted to hear you are pleased with our service. Kind regards x

Posted 5 months ago

“Fast delivery, very pleased with my new Nomination charms. A lovely early Christmas present.”

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Posted 5 months ago

Thank you for the lovely review! We are delighted to hear you are happy with your new Nomination charm! Kind regards x

Posted 5 months ago

“Excellent service Thank You”

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Posted 5 months ago

Thank you for the 5 stars, it really means a lot to us! Kind regards x

Posted 5 months ago

“Great service and fast delivery will definitely buy again”

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Posted 5 months ago

Hi Maxine, Thank you so much for the wonderful review! We're thrilled to hear you had such a positive experience with us! Kind regards x

Posted 5 months ago

“Excellent service from order to delivery. Will order from you again and recommend you to friends etc”

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Posted 5 months ago

Hi Ruth, What a fantastic review, we are delighted you will recommend us to your friends! Kind regards x

Posted 5 months ago

“Very prompt service and good quality product”

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Posted 5 months ago

Thank you for the 5 stars it means a lot to us! Kind regards x

Posted 5 months ago

“The nomination charms I ordered arrived quickly and were in really lovely packaging (not always the case from other retailers). Would highly recommend Grace & Co and will definitely be using them again!”

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Posted 5 months ago

Hi Lindsey, Thanks so much for the great review! We're thrilled you had a positive experience, and hope to serve you again soon. Kind regards x

Posted 5 months ago

“Quick delivery and reasonable price”

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Posted 5 months ago

Hi Tracy, Great review Thankyou! Kind regards x

Posted 5 months ago

“I found what I was looking for easily and was delivered promptly.”

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Posted 5 months ago

Hi Heidi Thank you so much for your kind words! We're delighted you had a good experience with us. Kind regards x

Posted 5 months ago

“I only rated 3 out of 5 stars because, whilst I was entirely pleased with the service received, I do not consider this to be above the level of service expe in these times”

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Posted 5 months ago

Thank you for sharing your feedback. We're disappointed to hear about your experience and would like to learn more about what happened. Kind regards x

Posted 5 months ago

“Received my order Really pleased”

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Posted 5 months ago

Hi Jane, Wow - 5 stars, Thank you so much! Kind regards x

Posted 5 months ago

“Beautiful item”

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Posted 5 months ago

Hi Sophie, Thank you so much for the lovely review, it really does mean a lot. Kind regards x

Posted 5 months ago

“Great purchase, fast delivery and packaged really well.”

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Posted 5 months ago

Hi Charlotte, Thank you so much for the wonderful review. Kind regards x

Posted 5 months ago

“excellent service”

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Posted 5 months ago

Hi Tony, We really appreciate the 5 stars, thank you! Kind regards x

Posted 5 months ago

“great service quick delivery”

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Posted 5 months ago

Hi Nick, We are delighted with your review, thank you! Kind regards x

Posted 5 months ago

“Easy to place my order. I paid extra for quick delivery. Charms are beautiful. Thanks”

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Posted 5 months ago

Hi Jacqueline, We are delighted with your kind words, thank you! Kind regards x

Posted 5 months ago

Grace & Co Jewellery is rated 4.8 based on 7,046 reviews