Grace & Co Jewellery Reviews

Name: Grace & Co Jewellery
Address: 17 Market Street, Ashby-de-la-Zouch, Leicestershire
Rating: 4.82

4.8 Rating 7,105 Reviews

95 %

of reviewers recommend Grace & Co Jewellery

4.8

Based on 7,105 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Grace & Co Jewellery:

Grace & Co is a family-run and family-owned contemporary jewellers set up in 2010 by two jewellery professionals with over 40 years of experience between them.

Since the doors of the first opened, Grace & Co has continued to grow and now stocks world-renowned, contemporary jewellery, watches, charms, and accessories 9 locations across the Midlands area.

Their knowledge and expertise in the jewellery industry have resulted in a team of staff that provide excellent customer service and a fabulous shopping experience, whether it be in-store or online.

Visit Website

Phone:

01530 587227

Email:

joseph@graceandcojewellery.co.uk

Location:

17 Market Street,
Ashby-de-la-Zouch
Leicestershire
LE65 1AF

Grace & Co Jewellery 5 star review on 27th June 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and really pleased with the necklace”

Helpful Report

Posted 2 weeks ago

Thank you Andrew for you 5* review. We are pleased to hear you like the new necklace!

Posted 2 weeks ago

“Beautiful ring really pleased with it”

Helpful Report

Posted 3 weeks ago

Thank you Tracey for your 5* review.

Posted 2 weeks ago

“I ordered a Swarovski necklace from Grace & Co that was a very good price and delivery was good.”

Helpful Report

Posted 3 weeks ago

Thank you for your 5* review, we are pleased to hear you are happy with your new Swarovski item.

Posted 2 weeks ago

“Great selection of charms and super quick service.”

Helpful Report

Posted 3 weeks ago

Thank you Val for your lovely 5* review.

Posted 2 weeks ago

“Product arrived on time. Nicely packaged and not damaged. Exactly what I was looking for. Thank you.”

Helpful Report

Posted 3 weeks ago

Thank you for your lovely 5* review! We are pleased to hear you are happy with your new item.

Posted 3 weeks ago

“I haven’t received my order in time despite being told it would”

Helpful Report

Posted 3 weeks ago

Hi Michelle, We're so sorry to hear that your order didn't arrive on time. We can see that your estimated delivery date is showing as 9th June (yesterday) and that it has been marked as delivered this morning. Sadly, we have recently become aware of a few delays at various Royal Mail delivery/sorting offices, and can only apologise for any inconvenience caused here. Please do not hesitate to contact us at hello@graceandcojewellery.co.uk if you have any further questions or concerns. Kind regards

Posted 3 weeks ago

“i havent received my order. no tracking detail.”

Helpful Report

Posted 3 weeks ago

Hi Tracey, We're so sorry to hear that your order hasn't arrived yet. We can see that your estimated delivery date is showing as 9th June, however, we are aware of a few delays within various Royal Mail delivery offices currently, so if you could please give it a few more days, it would be much appreciated. If it still hasn't arrived by then, please contact us on hello@graceandcojewellery.co.uk, and we can proceed accordingly. As your selected delivery method isn't a fully tracked service, the site will only update when Royal Mail attempts or successfully makes the delivery. We're sorry for any inconvenience caused. Kind regards

Posted 3 weeks ago

“Fantastic as always. Online and in the shop directly. Thank you xx”

Helpful Report

Posted 3 weeks ago

Thank you Clare for your lovely 5* review!

Posted 3 weeks ago

“Order arrived quickly and of a great quality, whole process was very easy and I was kept updated throughout.”

Helpful Report

Posted 3 weeks ago

Thank you Michael for your 5* review. We are so pleased to hear you are happy with our service.

Posted 3 weeks ago

“Great service , prompt delivery and good quality product. Thank you”

Helpful Report

Posted 4 weeks ago

Thank you Anthony for your 5* review!

Posted 3 weeks ago

“Lovely ring, didnt take long to arrive, great service”

Helpful Report

Posted 4 weeks ago

Thank you for your lovely 5* review!

Posted 3 weeks ago

“Was looking for some stud earrings in form of a dragonfly and these fit thr bill. Very delicate and nicely presented.”

Helpful Report

Posted 1 month ago

Thank you for your 5* review, we are pleased to hear you are happy with your new earrings!

Posted 3 weeks ago

“Prompt delivery, lovely bracelet”

Helpful Report

Posted 1 month ago

Thank you for your 5* review, we are glad you are happy with your new bracelet!

Posted 1 month ago

“Item arrived on time and in good condition”

Helpful Report

Posted 1 month ago

Thank you for your review!

Posted 1 month ago

“Pretty charm for my granddaughter's bracelet. Nicely presented in a little box. Easy transaction and excellent service - as always”

Helpful Report

Posted 1 month ago

Thank you Yvonne for your lovely 5* review, we hope your granddaughter loves her new charm.

Posted 1 month ago

“Great experience from ordering to dispatch. Arrived super quick and I’m thrilled with my purchase! Thank you!”

Helpful Report

Posted 1 month ago

Thank you for your lovely 5* review, we are happy to hear you are pleased with your new purchase.

Posted 1 month ago

“A couple of the items were broken unfortunately”

Helpful Report

Posted 1 month ago

Hi Joanne, We're so sorry to hear that some of your items were broken on delivery. Whilst we check all items before shipping, sadly, damage can sometimes occur during transit. If you can please contact us on 01530 587227, or email hello@graceandcojewellery.co.uk, we can arrange for replacement items to be sent to you. Kind regards

Posted 1 month ago

“Excellent service.”

Helpful Report

Posted 1 month ago

Hi Karen, Thank you for your review. We're really pleased to hear you're happy with our service. Kind regards

Posted 1 month ago

“Love my charms , always fast secure delivery such a great company Thankyou”

Helpful Report

Posted 1 month ago

Thank you for your 5* review and lovely words.

Posted 1 month ago

“I was gifted a voucher for my birthday from my sister who shops in the Grantham shop and so it was appropriate for me to purchase the sister knot. Packaging was excellent and delivery time was perfect. I would definitely use again.”

Grace & Co Jewellery 5 star review on 27th May 2026

Helpful Report

Posted 1 month ago

Thank you Suzanne for your lovely 5* review, we are glad to hear you were happy with our service.

Posted 1 month ago

Grace & Co Jewellery is rated 4.8 based on 7,105 reviews