Grace & Co Jewellery Reviews

Name: Grace & Co Jewellery
Address: 17 Market Street, Ashby-de-la-Zouch, Leicestershire
Rating: 4.83

4.8 Rating 6,752 Reviews

96 %

of reviewers recommend Grace & Co Jewellery

4.8

Based on 6,752 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Grace & Co Jewellery:

Grace & Co is a family-run and family-owned contemporary jewellers set up in 2010 by two jewellery professionals with over 40 years of experience between them.

Since the doors of the first opened, Grace & Co has continued to grow and now stocks world-renowned, contemporary jewellery, watches, charms, and accessories 9 locations across the Midlands area.

Their knowledge and expertise in the jewellery industry have resulted in a team of staff that provide excellent customer service and a fabulous shopping experience, whether it be in-store or online.

Visit Website

Phone:

01530 587227

Email:

joseph@graceandcojewellery.co.uk

Location:

17 Market Street,
Ashby-de-la-Zouch
Leicestershire
LE65 1AF

Grace & Co Jewellery 5 star review on 15th August 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent, would definately order from again”

Helpful Report

Posted 4 days ago

Hi Samantha, We are so happy to hear you are pleased with your order. We look forward to helping you in the future. Kind Regards x

Posted 3 days ago

“Found you on line, ordered my charms, they came within days. No trouble, no fuss. This is the second time I've used this company and been delighted with my purchases and the service both times.”

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Posted 4 days ago

Hi Lorraine, Thank you so much for your wonderful review, we are delighted you are a returning customer and look forward to serving you again! Kind regards x

Posted 4 days ago

“My delivery came quickly and all correct items were present!”

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Posted 4 days ago

Hi Holly, Thanks so much for the great review, we are delighted you are happy with the service, and hope to serve you again soon! Kind regards x

Posted 4 days ago

“Lovely product, very prompt delivery”

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Posted 4 days ago

Hi Meryl, Wow-5 stars, thanks so much it really does mean a lot to us! Kind regards x

Posted 4 days ago

“Received my item quickly. Great service”

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Posted 4 days ago

Hi Jayne, We are delighted to hear you are happy with the service, thank you! Kind regards x

Posted 4 days ago

“Great service”

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Posted 4 days ago

Thank you for the 5 star review, it really does mean a lot. Kind Regards x

Posted 4 days ago

“Delivered as promised. Lovely bracelet. Didn’t pay for gift wrap, but bag and boxes were lovely. Will use again for more charms”

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Posted 4 days ago

Hi Isabel, We are delighted to hear you will be a returning customer, we look forward to serving you again soon! Kind regards x

Posted 4 days ago

“First time buying from Grace & Co. Was very impressed by how quick and easy it was from firstly placing an order to delivery”

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Posted 5 days ago

Hi Sharon, We are delighted you are impressed with our service, thank you for the amazing review! Kind regards!

Posted 4 days ago

“Website was easy to navigate. Order came promptly - packaged well and items are in lovely gift boxes. Would use again without hesitation.”

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Posted 5 days ago

Thank you so much for your wonderful review, we will look forward to serving you again!

Posted 4 days ago

“Can’t give a reveiw because I haven’t received my order yet”

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Posted 5 days ago

Hi John, We're sorry to hear that your experience didn't meet expectations, we always aim to provide the best service possible, please let us know if this still hasn't arrived. Kind regards x

Posted 4 days ago

“Great service, quick delivery. Thank you”

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Posted 5 days ago

Hi Claire, We are delighted to hear you are pleased with our service. Kind regards x

Posted 4 days ago

“Fast delivery, very pleased with my new Nomination charms. A lovely early Christmas present.”

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Posted 5 days ago

Thank you for the lovely review! We are delighted to hear you are happy with your new Nomination charm! Kind regards x

Posted 4 days ago

“Excellent service Thank You”

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Posted 5 days ago

Thank you for the 5 stars, it really means a lot to us! Kind regards x

Posted 4 days ago

“Great service and fast delivery will definitely buy again”

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Posted 5 days ago

Hi Maxine, Thank you so much for the wonderful review! We're thrilled to hear you had such a positive experience with us! Kind regards x

Posted 4 days ago

“Excellent service from order to delivery. Will order from you again and recommend you to friends etc”

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Posted 6 days ago

Hi Ruth, What a fantastic review, we are delighted you will recommend us to your friends! Kind regards x

Posted 4 days ago

“Very prompt service and good quality product”

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Posted 6 days ago

Thank you for the 5 stars it means a lot to us! Kind regards x

Posted 4 days ago

“The nomination charms I ordered arrived quickly and were in really lovely packaging (not always the case from other retailers). Would highly recommend Grace & Co and will definitely be using them again!”

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Posted 6 days ago

Hi Lindsey, Thanks so much for the great review! We're thrilled you had a positive experience, and hope to serve you again soon. Kind regards x

Posted 4 days ago

“Quick delivery and reasonable price”

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Posted 6 days ago

Hi Tracy, Great review Thankyou! Kind regards x

Posted 4 days ago

“I found what I was looking for easily and was delivered promptly.”

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Posted 6 days ago

Hi Heidi Thank you so much for your kind words! We're delighted you had a good experience with us. Kind regards x

Posted 4 days ago

“I only rated 3 out of 5 stars because, whilst I was entirely pleased with the service received, I do not consider this to be above the level of service expe in these times”

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Posted 6 days ago

Thank you for sharing your feedback. We're disappointed to hear about your experience and would like to learn more about what happened. Kind regards x

Posted 4 days ago

Grace & Co Jewellery is rated 4.8 based on 6,752 reviews