Grace & Co Jewellery Reviews - Read 4,104 Genuine Customer Reviews

Merchant Metrics


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.91 out of 5

About Grace & Co Jewellery:

Grace & Co is a family-run and family-owned contemporary jewellers set up in 2010 by two jewellery professionals with over 40 years of experience between them.

Since the doors of the first opened, Grace & Co has continued to grow and now stocks world-renowned, contemporary jewellery, watches, charms, and accessories 9 locations across the Midlands area.

Their knowledge and expertise in the jewellery industry have resulted in a team of staff that provide excellent customer service and a fabulous shopping experience, whether it be in-store or online.

Visit Website

Phone:

01530 587340

Email:

hello@graceandcojewellery.co.uk

Location:

17 Market Street, ,

Grace & Co Jewellery 5 star review on 28th July 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been looking for this bangle for a while now decided to look on-line tho and behold there was a picture of what I wanted.I immediately ordered via Grace&Co. I must say I have been extremely delighted with the excellent service and updates re:delivery that I have received from this company. It actually arrived well within the time /date stated.When I received my order on my invoice someone had taken the time to write "stay safe." in their own handwriting. This was so kind and showed me here is someone who thinks and cares about who purchases from them.I certainly will buy from them again. Kind Regards Celia”

Helpful Report

Posted 3 months ago

Hi Celia, Thank you so much for your lovely review. We're so pleased to hear how happy you are with our service and hope to see you again soon :) x

Posted 3 months ago

“Many thanks , shopping made easy .five stars .😊”

Posted 7 hours ago

“All I can say excellent”

Posted 12 hours ago

“All ok”

Posted 13 hours ago

“Bought online item came the following day, really beautiful. A handwritten ‘stay safe’ on the receipt was a lovely touch”

Posted 1 day ago

“Thank you so much, you made my day with the finished product”

Posted 2 days ago

“Excellent service, delivered in good time. Bracelet as beautiful as appears on website”

Posted 2 days ago

“Always happy with my choice nomination charms”

Posted 3 days ago

“Excellent quick service will definitely shop here again!!”

Posted 3 days ago

“Always order my Nomination charms/bracelets from here .. huge stock, easy website, fast delivery and packaged to perfection”

Posted 3 days ago

“Great bracelet quick delivery”

Posted 3 days ago

“Beautiful Vivenne westwood earrings, the delivery was on time. Would order again! Thanks x”

Posted 6 days ago

“Very easy to order bracelet and came within a few days”

Posted 1 week ago

“Had a little problem online but it was quickly resolved when they phoned me and put my Nomination charm aside, wonderful customer service to the girl that helped me, Thank you”

Posted 1 week ago

“Was fabulous- the item arrived on time and well packaged, ready to be gifted to my mum for her birthday. Thank you!”

Posted 1 week ago

“Fantastic, quick delivery. Excellent service. Would definitely buy from again.”

Posted 1 week ago

“Excellent service. I had to ring them as I had misread my order options and they sorted it promptly. Would highly recommend. Buy from them regularly”

Posted 1 week ago

Hi Lisa, Thank you so much for your recommendation. We're so pleased to hear how happy you are with our service and hope to see you again soon :) Stay safe. x

Posted 6 days ago

“Web site easy to use. A bit difficult to register. Kept well informed when item was dispatched and it a arrived when stated.”

Posted 1 week ago

Hi Alun, Thank you for your review. We're so pleased to hear you're happy with our service and will pass your comments on to our website team. We hope to see you again soon :) Stay safe. x

Posted 6 days ago

“The staff in Ashby’s shop were absolutely amazingly helpful on the day of my purchase”

Posted 1 week ago

Hi Joanne, Thank you so much for your kind review. We're so pleased we were able to assist you with your purchase and hope to see you again soon :) Stay safe. x

Posted 6 days ago

“Wow - fantastic service. Not only was the site easy to use, the earrings arrived within a couple of days.”

Posted 1 week ago

Hi Jade, Thank you for your lovely review. We're really pleased to hear you're so happy with our service and hope to see you again soon :) Stay safe. x

Posted 1 week ago

“I am very happy with my order. Everything was neatly packed and delivered quickly. I will definitely be ordering from Grace & Co again.”

Posted 1 week ago

Hi Charlotte, Thank you for your lovely review. We're really pleased to hear how happy you are with our service and hope to see you again soon :) Stay safe. x

Posted 1 week ago

Grace & Co Jewellery is rated 4.82 based on 4,104 reviews