Grace & Co Jewellery Reviews

Name: Grace & Co Jewellery
Address: 17 Market Street, Ashby-de-la-Zouch, Leicestershire
Rating: 4.82

4.8 Rating 7,248 Reviews

95 %

of reviewers recommend Grace & Co Jewellery

4.8

Based on 7,248 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About Grace & Co Jewellery:

Grace & Co is a family-run and family-owned contemporary jewellers set up in 2010 by two jewellery professionals with over 40 years of experience between them.

Since the doors of the first opened, Grace & Co has continued to grow and now stocks world-renowned, contemporary jewellery, watches, charms, and accessories 9 locations across the Midlands area.

Their knowledge and expertise in the jewellery industry have resulted in a team of staff that provide excellent customer service and a fabulous shopping experience, whether it be in-store or online.

Visit Website

Phone:

01530 587227

Email:

joseph@graceandcojewellery.co.uk

Location:

17 Market Street,
Ashby-de-la-Zouch
Leicestershire
LE65 1AF

Grace & Co Jewellery 5 star review on 27th June 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought two of the Nomination charms from you and have bought them in the past for my granddaughter. They came well packed and in plenty of time for Christmas. I am sure she is going to be thrilled with them. You always have an excellent choice and it suits me to shop on line as I can't get to the shops conveniently.”

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Posted 10 months ago

Hi Margaret, We are delighted with your review! I'm sure your granddaughter is going to be thrilled with her Christmas present. Thanks for being a loyal customer. Kind regards x

Posted 10 months ago

“The wrong item came but because I need it for birthday didn't have time to exchange very disappointed”

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Posted 18 hours ago

“Excellent easy to use web site. Speedy delivery,well packaged and presented. Good selection of charms.”

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Posted 18 hours ago

Hi Nicola, Thanks for your kind review! We're delighted to hear how happy you are with our service and range of products! Kind regards

Posted 14 hours ago

“Absolutely wonderful present for my daughter ❤️”

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Posted 18 hours ago

Hi Hayley, Thank you for your review, we're pleased to hear you're happy with your order! Kind regards

Posted 14 hours ago

“Bought for a friend who lost her adored dog. She loved it it's great quality , nice size, brilliant price and delivered quickly would highly recommend this company.”

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Posted 3 days ago

Hi Paula, Thanks for your review. We're so pleased to hear your friend was delighted with her keepsake! Kind regards

Posted 14 hours ago

“Many thanks great service and arrived before date just in time for my nieces birthday, being able to give in person at a birthday lunch.”

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Posted 4 days ago

Hi Justine, Thank you for your review! We're really pleased it arrived earlier than expected and that you were able to gift it in person! Kind regards

Posted 14 hours ago

“Easy to order Fast delivery”

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Posted 4 days ago

Hi Zoe, Thanks for your review; we're pleased to hear our system is user-friendly! Kind regards

Posted 14 hours ago

“Delivered on time and very. Impressed with th items which are for my granddaughters bithday”

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Posted 4 days ago

Thank you Joanne for your lovely 5* review!

Posted 4 days ago

“Order got cancelled”

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Posted 5 days ago

Hi Charlene, We have had a look into this for you and we can see you only purchased a Pandora bag. Unfortunately, we cannot sell Pandora packaging without a Pandora jewellery item purchased in the same order. This is a stipulation put in place by Pandora themselfs. This information is included in the product description on our website. Our apologies for any disappointment.

Posted 5 days ago

“2nd purchase. item as described. This is part of a christmas gift for mt daughter.”

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Posted 5 days ago

Thank you for your 5* review! We hope she loves her gift!

Posted 5 days ago

“Goods well priced, website easy to navigate, and free delivery supplied. What more do you want.”

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Posted 5 days ago

Thank you Alan for your lovely 5* review!

Posted 5 days ago

“Lovely items, packaged well, could improve with faster delivery but over all happy with the product”

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Posted 6 days ago

Thank you Laura for your 5* review!

Posted 6 days ago

“Timely delivery. High quality quality product and packaging.”

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Posted 1 week ago

Thank you Gemma for your 5* review!

Posted 6 days ago

“Ordered and received Pandora charm. Swift service - item arrived as described ready for a special ladies birthday present. Will definitely use them again.”

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Posted 1 week ago

Thank you Margaret for your lovely 5* review, we hope she loves her present!

Posted 6 days ago

“Excellent service. Beautiful jewellery. Would highly recommend.”

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Posted 1 week ago

Thank you Vicky for your lovely 5* review!

Posted 6 days ago

“I brought a Pandora bag for an item I already have. They sell it so I brought it. And then they refunded it saying that they don’t sell the bags separately. Why have it on the website if you don’t sell it then?? Useless”

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Posted 1 week ago

Hi Jasmine, Unfortunately, we cannot sell Pandora packaging without a Pandora jewellery item purchased in the same order. This is a stipulation put in place by Pandora themselfs. This information is included in the product description on our website. Our apologies for any disappointment.

Posted 6 days ago

“Fantastic product as always, fantastically presented, overall great service”

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Posted 1 week ago

“Prompt & up dates on delivery Beautiful necklace”

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Posted 1 week ago

“I love this but it's to small Pandora shop won't change as they said they can't find my account”

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Posted 1 week ago

“Good, quick and reliable”

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Posted 1 week ago

Thank you Ian for your 5* review!

Posted 1 week ago

“Not your fault, but Royal Mail haven’t delivered the item despite it being recorded as so. Phone lines for them are extremely busy and post around here is shocking. I’m hopefully it’s still to come and they’ve just “confirmed” delivery whilst it’s lying in the office”

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Posted 1 week ago

Hi Laura, We are so sorry Royal Mail has failed to deliver your order from us. If you can please get in touch with our customer service team with your WEB number and order details, so we can look into this for you. If a parcel is marked as lost by Royal Mail we can either issue a replacement or refund the items. Thank you Kind regards

Posted 1 week ago

Grace & Co Jewellery is rated 4.8 based on 7,248 reviews