Grace & Co Jewellery Reviews

Name: Grace & Co Jewellery
Address: 17 Market Street, Ashby-de-la-Zouch, Leicestershire
Rating: 4.83

4.8 Rating 6,625 Reviews

96 %

of reviewers recommend Grace & Co Jewellery

4.8

Based on 6,625 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Grace & Co Jewellery:

Grace & Co is a family-run and family-owned contemporary jewellers set up in 2010 by two jewellery professionals with over 40 years of experience between them.

Since the doors of the first opened, Grace & Co has continued to grow and now stocks world-renowned, contemporary jewellery, watches, charms, and accessories 9 locations across the Midlands area.

Their knowledge and expertise in the jewellery industry have resulted in a team of staff that provide excellent customer service and a fabulous shopping experience, whether it be in-store or online.

Visit Website

Phone:

01530 587227

Email:

joseph@graceandcojewellery.co.uk

Location:

17 Market Street,
Ashby-de-la-Zouch
Leicestershire
LE65 1AF

Grace & Co Jewellery 5 star review on 15th August 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Second time ordering from this company. Arrived before delivery date and packaged well. Good quality charms. Will definitely order again.”

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Posted 2 weeks ago

Hi Christine, Thankyou for your review, as a small company we appreciate your loyalty. Kind Regards x

Posted 1 week ago

“Good price for item easy ordering arrived quickly and securely”

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Posted 6 hours ago

“Very efficient service. Impressed”

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Posted 23 hours ago

Hi Paul, We are so pleased to hear you found our service efficient. We really appreciate your kind words and look forward to helping you again. Kind Regards x

Posted 8 hours ago

“Great service 👏”

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Posted 1 day ago

Hi Denise, We really appreciate your review and are thrilled you had a great experience with us. Your feedback means a lot to our team! Kind Regards x

Posted 8 hours ago

“Great company”

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Posted 1 day ago

Hi Diana, Thankyou for trusting us, we are so glad to know you think highly of our company. Kind Regards x

Posted 8 hours ago

“Exactly what my wife wanted lovely studs excellent product and service”

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Posted 1 day ago

Hi Larry, That's wonderful to hear! We're so glad the studs were exactly what your wife wanted. Thankyou for your review and kind words about are product and service. Kind Regards x

Posted 8 hours ago

“Ordered arrow earrings. Was sent cheaper anchor earrings. Took back to store in market harborough as arrows out of stock online. Staff very helpful and changed them straight away. Online service 1/5. Store service 5/5”

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Posted 1 day ago

Hi Mark We do wish you had reached out to our online team so we could rectify this error for you, however, we are glad to hear the staff at our Market Harborough store sorted this for you. Kind Regards x

Posted 1 day ago

“Quality service and delivered promptly, highly recommended”

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Posted 1 day ago

Hi les, We appreciate your recommendation, thank you for taking the time to review us. Kind Regards x

Posted 1 day ago

“Great service. I had to change my order and Grace & Co sorted it out without a hitch. Deliver was very prompt”

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Posted 2 days ago

Hi Karen, We are so glad to hear you had a great experience with our online team and you are happy with our service. Thankyou for your review we appreciate it. Kind Regards x

Posted 1 day ago

“Great value, great product, great service”

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Posted 2 days ago

Hi Penny, We are delighted to hear you love your nomination charm bracelet, thankyou for taking the time to leave us a positive review. Kind Regards x

Posted 1 day ago

“Beautiful packaged with prompt delivery. Thanks.”

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Posted 3 days ago

Hi Jennifer, Thankyou for your review and positive feedback. We are happy to hear your order arrived beautifully presented and with prompt delivery. Kind Regards x

Posted 1 day ago

“Arrived quickly just as described on the website”

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Posted 3 days ago

Hi Jacqueline, We are so pleased that you are happy with with our service. We appreciate your lovely review. Kind Regards x

Posted 1 day ago

“Very good service and beautiful products.thanks”

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Posted 5 days ago

Hi Sarah, We are delighted to hear you are happy with your beautiful pandora items. Thankyou for leaving us a review. Kind Regards x

Posted 1 day ago

“Fast delivery and great product”

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Posted 6 days ago

Hi Julie, Thankyou for your lovely review, we appreciate the feedback. Kind Regards

Posted 1 day ago

“I love it and my partner will love, thank you x”

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Posted 1 week ago

Hi Sarah, We are thrilled that you love your new pandora charm. Thankyou for leaving a great review, we appreciate it. Kind Regards x

Posted 1 day ago

“Efficient service. Wide range of products.”

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Posted 1 week ago

Hi Susan, Thankyou for your positive feedback. We are so happy to hear you were satisfied with our service. Kind Regards, x

Posted 1 day ago

“Easy to order and came quickly”

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Posted 1 week ago

Hi Jacky, Thankyou so much for your review, we appreciate your feedback. Kind Regards x

Posted 1 week ago

“It is lovely it is for my grandaughters 18th birthday.”

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Posted 1 week ago

Hi Sara, We hope your granddaughter loves her pandora charm. Kind Regards x

Posted 1 week ago

“Ordered two charms for Christmas presents.. The look very good.. Good service”

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Posted 1 week ago

Hi Karen, Thankyou for your review, we are happy you like your charms and are happy with the service. Kind Regards x

Posted 1 week ago

“Excellent delivery service however the item is much smaller than expected and doesn't appear to be of great quality”

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Posted 1 week ago

Hi Tracey, We are sorry to hear you were not satisfied with your item. This is Pandora's new collection of mini charms, we are of course happy to take the item back if you would prefer an alternative, perhaps something from the normal collection not the new mini items. Please get in touch with us at 'hello@graceandcojewellery.co.uk if you would like further information on how to return an item to us. Kind Regards x

Posted 1 week ago

Grace & Co Jewellery is rated 4.8 based on 6,625 reviews