Grace & Co Jewellery Reviews

Name: Grace & Co Jewellery
Address: 17 Market Street, Ashby-de-la-Zouch, Leicestershire
Rating: 4.83

4.8 Rating 6,752 Reviews

96 %

of reviewers recommend Grace & Co Jewellery

4.8

Based on 6,752 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Grace & Co Jewellery:

Grace & Co is a family-run and family-owned contemporary jewellers set up in 2010 by two jewellery professionals with over 40 years of experience between them.

Since the doors of the first opened, Grace & Co has continued to grow and now stocks world-renowned, contemporary jewellery, watches, charms, and accessories 9 locations across the Midlands area.

Their knowledge and expertise in the jewellery industry have resulted in a team of staff that provide excellent customer service and a fabulous shopping experience, whether it be in-store or online.

Visit Website

Phone:

01530 587227

Email:

joseph@graceandcojewellery.co.uk

Location:

17 Market Street,
Ashby-de-la-Zouch
Leicestershire
LE65 1AF

Grace & Co Jewellery 5 star review on 15th August 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“When I needed to buy Nomination bracelet links for my daughter’s birthday, Grace & Co, my go-to store, was top of the list. Every time I shop here I get perfect service. Why would I even consider anywhere else? Thank you to all the staff who continue to support my mission to supply my wife (and daughter, now) with jewellery.”

Helpful Report

Posted 2 months ago

Hi Geoff, Wow , thank you so much for your review as a small team reviews really mean a lot to us and help us to improve our services. We hope to have you back shopping with us again soon for your daughter and wife ! Kind Regards x

Posted 1 month ago

“The pendant was as described & it was shipped very quickly. It did come with a little gift bag useful if purchasing for someone else & a small card explaining the use of mantras. Thank you very much.”

Helpful Report

Posted 5 hours ago

“Excellent products and speedy delivery with great communication”

Helpful Report

Posted 7 hours ago

“Delivered on time lovely gift for my friends 70th birthday”

Helpful Report

Posted 8 hours ago

“Delighted with the charm I ordered as a gift! There was an issue with Royal Mail, which the customer service team sorted for me quickly. Excellent communication and customer service! :)”

Helpful Report

Posted 9 hours ago

“Beautiful 😍”

Helpful Report

Posted 9 hours ago

“The bracelet and charms were very nice”

Helpful Report

Posted 10 hours ago

“Got a charm my daughter has purchased several charms and all were lovely although the one I purchased wasn’t nice it was personalised with a name but you can’t make out the name it looks like just lines”

Helpful Report

Posted 10 hours ago

“Extremely fast delivery and beautiful jewelery. Will buy again.”

Helpful Report

Posted 11 hours ago

“I’ve ordered lots of items from Grace & Co. They are always super fast delivery and excellent service.”

Helpful Report

Posted 11 hours ago

“Fantastic, straight forward and efficient service, all received(and as in picture on website) in record time! Thank you!”

Helpful Report

Posted 11 hours ago

“Fabulous service, prompt delivery”

Helpful Report

Posted 11 hours ago

“I'm very happy with my purchase but disappointed it didn't come in a little nomination pouch”

Helpful Report

Posted 11 hours ago

“If I could tick excellent I would . The after care is brilliant . I bought a nomination bracelet and charm both beautiful .”

Helpful Report

Posted 11 hours ago

“Charm looks fantastic, couldn’t be happier. Very smooth process”

Helpful Report

Posted 13 hours ago

“As a first time customer very pleased with my purchase and the service provided. Delivered within the timescale given and packaged well.”

Helpful Report

Posted 15 hours ago

“Good easy site to manage. However it would be even better if you could type in the exact item you're looking for. Delivery was very good and I like the fact that each item came in its own little box.”

Helpful Report

Posted 2 days ago

“Good price and fast delivery”

Helpful Report

Posted 2 days ago

Hi Lorraine, Thankyou for leaving us a positive review, we hope you love your Nomination charm! Kind Regards x

Posted 2 days ago

“Great choice great quality quick delivery”

Helpful Report

Posted 2 days ago

Hi Jeff, Thankyou for the five star review! Its great to hear you are happy with the quality of your order and the speed of our service. Kind Regards x

Posted 2 days ago

“delivered quikly many thanks”

Helpful Report

Posted 3 days ago

Hi Dawn, We are so happy you are pleased with our speedy service. Thankyou for leaving us a review! Kind Regards x

Posted 2 days ago

“Absolutely beautiful better than I expected it's a Christmas present she will love it. Thank you 5*”

Helpful Report

Posted 3 days ago

Hi Paula, Thankyou for your 5 star review, we really appreciate it. We hope your gift is well received! Kind Regards x

Posted 2 days ago

Grace & Co Jewellery is rated 4.8 based on 6,752 reviews