Grace & Co Jewellery Reviews

Name: Grace & Co Jewellery
Address: 17 Market Street, Ashby-de-la-Zouch, Leicestershire
Rating: 4.82

4.8 Rating 7,028 Reviews

95 %

of reviewers recommend Grace & Co Jewellery

4.8

Based on 7,028 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Grace & Co Jewellery:

Grace & Co is a family-run and family-owned contemporary jewellers set up in 2010 by two jewellery professionals with over 40 years of experience between them.

Since the doors of the first opened, Grace & Co has continued to grow and now stocks world-renowned, contemporary jewellery, watches, charms, and accessories 9 locations across the Midlands area.

Their knowledge and expertise in the jewellery industry have resulted in a team of staff that provide excellent customer service and a fabulous shopping experience, whether it be in-store or online.

Visit Website

Phone:

01530 587227

Email:

joseph@graceandcojewellery.co.uk

Location:

17 Market Street,
Ashby-de-la-Zouch
Leicestershire
LE65 1AF

Grace & Co Jewellery 5 star review on 18th February 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought two of the Nomination charms from you and have bought them in the past for my granddaughter. They came well packed and in plenty of time for Christmas. I am sure she is going to be thrilled with them. You always have an excellent choice and it suits me to shop on line as I can't get to the shops conveniently.”

Helpful Report

Posted 3 months ago

Hi Margaret, We are delighted with your review! I'm sure your granddaughter is going to be thrilled with her Christmas present. Thanks for being a loyal customer. Kind regards x

Posted 3 months ago

“Over the moon with service & quality of items”

Helpful Report

Posted 3 days ago

Thank you for your 5* review and lovely words!

Posted 11 hours ago

“Excellent choice, easy to pay, quick delivery.”

Helpful Report

Posted 4 days ago

Thank you for your 5* review!

Posted 4 days ago

“Really responsive company who gave great customer service.”

Helpful Report

Posted 4 days ago

Thank you for your 5* review and your kind words!

Posted 4 days ago

“Cannot give a review as still waiting for my item to be delivered”

Helpful Report

Posted 6 days ago

Hi Susan, We're sorry to hear your order hasn't arrived yet. We've looked into this and can confirm that the estimated delivery date is tomorrow (8th April), as detailed in your dispatch confirmation email. Sadly, the bank holiday weekend can cause slight delays with the post but please contact us on hello@graceandcojewellery.co.uk if your order does not arrive tomorrow. Kind regards

Posted 6 days ago

“Fast delivery and the jewellery cleaner is a game changer. I never thought my bracket could be saved but now it's gleaming 10/10”

Helpful Report

Posted 1 week ago

Thank you for your 5* review, we are so happy you love the jewellery cleaner as much as we do!

Posted 5 days ago

“lovely charm, arrived quickly. good price”

Helpful Report

Posted 1 week ago

Thank you for your 5* review, we are so glad that you love your new charm!

Posted 5 days ago

“Very professional and helpful.”

Helpful Report

Posted 1 week ago

Thank you for your 5* review.

Posted 5 days ago

“Disappointed wasn't in gift bag like previous orders”

Helpful Report

Posted 1 week ago

Hi Janet, We're sorry to hear that you're not completely satisfied with your purchase. We can confirm that we adhere to each brand's guidelines regarding packaging and will pass your comments on to the brand. Kind regards

Posted 1 week ago

“Easy ordering, quick, efficient delivery & only 99p compared to another company that was charging £10! Would order again & highly recommend Grace & Co.”

Helpful Report

Posted 1 week ago

Hi Karen, Thank you so much for your review! We're so pleased to hear you're happy with our service and hope to see you again soon! Kind regards

Posted 1 week ago

“Excellent - speedy dispatch & delivery”

Helpful Report

Posted 1 week ago

Thank you for your 5* review!

Posted 1 week ago

“Easy to order and fast secure delivery”

Helpful Report

Posted 2 weeks ago

Hi Lorna, Thank you so much for your 5* review. Kind regards

Posted 1 week ago

“I have perchest a few things my self And my daughters have perchest a few things for me as present and I have always been very happy with the itams”

Helpful Report

Posted 2 weeks ago

Hi Angeles, Thank you for your lovely review. We're so pleased to hear how happy you continue to be with our range of products. Kind regards

Posted 1 week ago

“Excellent service fast delivery”

Helpful Report

Posted 2 weeks ago

Thank you for your 5* review and kind words!

Posted 2 weeks ago

“Excellent service and delivery of a beautiful charm for my daughter ☺️”

Helpful Report

Posted 2 weeks ago

Thank you for your lovely 5* review, we are so glad you are happy with the charm.

Posted 2 weeks ago

“Prompt delivery and beautiful products! Will be back for more!”

Helpful Report

Posted 2 weeks ago

Thank you for your 5* review! We are glad you love our products.

Posted 2 weeks ago

“Very pleased with the service. Prompt delivery of items.”

Helpful Report

Posted 3 weeks ago

Thank you for your 5* review, we are happy you were pleased with our service!

Posted 3 weeks ago

“Always the Best from.yourself,s 10/10 as Always Thank you”

Helpful Report

Posted 3 weeks ago

Thank you for your 5* review and kind words!

Posted 3 weeks ago

“Item not recieved”

Helpful Report

Posted 3 weeks ago

Hi Nicola, We're so sorry to hear that your order hasn't arrived yet. Can you please contact us on hello@graceandcojewellery.co.uk so we can investigate this further and issue a refund/replacement where required? Kind regards

Posted 3 weeks ago

“Delivery on time”

Helpful Report

Posted 3 weeks ago

Thank you for your 5* review!

Posted 3 weeks ago

“Great products, fast and helpful customer service when I had emailed with an issue. 5/5”

Helpful Report

Posted 3 weeks ago

Thank you for your 5* review, we are glad to hear you love the products and are happy with our service.

Posted 3 weeks ago

Grace & Co Jewellery is rated 4.8 based on 7,028 reviews