Grace & Co Reviews - Read 2,778 Genuine Customer Reviews

Merchant Metrics


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.91 out of 5

About Grace & Co:

Grace & Co is a contemporary jeweller set up in 2010 by two jewellery professionals with over 30 years of experience between them.

Since the doors of the first Grace & Co opened, Grace & Co has continued to grow and now stocks world-renowned, contemporary jewellery and accessories 6 locations across the Midlands.

In 2014 the Managing Directors were shortlisted for the Professional Jewellers 'Top Retail Stars'. Their knowledge and expertise in the jewellery industry have resulted in a team of staff that provide excellent customer service and fabulous shopping experience, whether it be in-store or online.

Visit Website

Phone:

01530 587340

Email:

webmaster@graceandcojewellery.co.uk

Location:

17 Market Street

Grace & Co 5 star review on 4th June 2020

Anonymous

Anonymous // 01/01/2019

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“I bought a bracelet from Grace & Co simply because it was cheaper than I could find anywhere else and who doesn't like to save a little money! The item is absolutely stunning and came well packed, with a Swarovski gift bag also included. Someone had hand written 'stay safe x'on the invoice inside the package and that little thoughtful touch is what sets Grace & Co apart from other jewellery stores. I would strongly urge anyone to purchase from them, I certainly will be in the future!”

Helpful Report

Posted 3 months ago

“Great selection and quick delivery, even a little handwritten note saying stay safe just brilliant”

Posted 9 hours ago

“Satisfactory but not special”

Posted 12 hours ago

“Quick easy service and they had a qudo sale on which is exactly what I was looking for.”

Posted 14 hours ago

“Excellent service. Will definately order from Grace & Co again. Lovely handwritten 'stay safe' message enclosed.”

Posted 14 hours ago

“Great quality and service”

Posted 18 hours ago

“Amazing service. Ordered a bracelet as a gift, came really quick and in a lovely package. Loved the little message to little things mean alot thank you so much your all doing a great job”

Posted 1 day ago

“EXCELLENT SERVICE FROM ON LINE ORDERING TO COLLECTION FROM THE SHOP!!! BRILLIANT STAFF

Mandy & Keith Wilkinson”

Posted 4 days ago

“Brilliant service, despite my confusion, very helpful and friendly, great job thank you”

Posted 4 days ago

“We were very happy with our order and kept up to date with with the order thank you”

Posted 4 days ago

“Excellent experience with this company. I rate them extremely highly. Would use them again”

Posted 6 days ago

“Everything was perfect.”

Posted 6 days ago

“Would highly recommend, delighted with item and it arrived really quickly too.”

Posted 1 week ago

“Fab quick service”

Posted 1 week ago

“Perfect service, ease of ordering. The shop in Ashy-de-la-Zouch is very welcoming with a huge range of designer Jewellery.”

Posted 1 week ago

“Great choice, very quick turn around on my order. Very impressed, will be purchasing again soon.”

Posted 1 week ago

“Excellent service speedy delivery will definitely use again and highly recommend”

Posted 1 week ago

“Fantastic quick service”

Posted 1 week ago

“Fast and efficient!”

Posted 1 week ago

“Very pleased with my purchase . It is for my Granddaughter’s Birthday next month so she hasn’t seen yet but I am assured she will be delighted. Good Customer Service and I will not hesitate in recommending. Thank you.”

Posted 1 week ago

“Very efficient and nice hand written message on the invoice it's the small things”

Posted 1 week ago

Grace & Co is rated 4.81 based on 2,778 reviews