Grace & Co Jewellery Reviews

Name: Grace & Co Jewellery
Address: 17 Market Street, Ashby-de-la-Zouch, Leicestershire
Rating: 4.82

4.8 Rating 6,979 Reviews

95 %

of reviewers recommend Grace & Co Jewellery

4.8

Based on 6,979 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Grace & Co Jewellery:

Grace & Co is a family-run and family-owned contemporary jewellers set up in 2010 by two jewellery professionals with over 40 years of experience between them.

Since the doors of the first opened, Grace & Co has continued to grow and now stocks world-renowned, contemporary jewellery, watches, charms, and accessories 9 locations across the Midlands area.

Their knowledge and expertise in the jewellery industry have resulted in a team of staff that provide excellent customer service and a fabulous shopping experience, whether it be in-store or online.

Visit Website

Phone:

01530 587227

Email:

joseph@graceandcojewellery.co.uk

Location:

17 Market Street,
Ashby-de-la-Zouch
Leicestershire
LE65 1AF

Grace & Co Jewellery 5 star review on 18th February 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought two of the Nomination charms from you and have bought them in the past for my granddaughter. They came well packed and in plenty of time for Christmas. I am sure she is going to be thrilled with them. You always have an excellent choice and it suits me to shop on line as I can't get to the shops conveniently.”

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Posted 2 months ago

Hi Margaret, We are delighted with your review! I'm sure your granddaughter is going to be thrilled with her Christmas present. Thanks for being a loyal customer. Kind regards x

Posted 2 months ago

“Beautiful charm bought for a birthday, good value for money.”

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Posted 2 hours ago

“Great service”

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Posted 10 hours ago

“Easy to order delivered on time.”

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Posted 18 hours ago

Thank you for your 5* review, we are glad to hear you are happy with our service.

Posted 17 hours ago

“Great service , arrived when scheduled . Products were lovely ☺️”

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Posted 18 hours ago

Thank you for your 5* review and kinds words. We are happy you love your jewellery!

Posted 17 hours ago

“My item arrived earlier than I expected so I was delighted. It was very carefully packaged and I will definitely be using this company again”

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Posted 1 day ago

Thank you for your 5* review and your kind words!

Posted 20 hours ago

“i brought a first time charm with my birthday money i recived my braclet for xmas”

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Posted 1 day ago

Thank you for your 5* review!

Posted 20 hours ago

“won't stop emailing.”

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Posted 1 day ago

“When I am looking to buy a piece of jewellery this is my first place to look at, as seem to have everything I need.”

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Posted 1 day ago

Thank you for your 5* review! We are so happy to hear you think of our shop first when you are looking for new jewellery!

Posted 1 day ago

“Great quality order came quickly”

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Posted 1 day ago

Thank you for you 5* review!

Posted 1 day ago

“Great service, delivery, and quality product. Girlfriend loves her bracelet. Thank you!”

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Posted 1 day ago

Thank you for your 5* review! We are so happy to hear she loved her bracelet.

Posted 1 day ago

“fast reply and very helpful”

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Posted 1 day ago

Thank you for your 5* review! We are glad to hear you were happy with our service.

Posted 1 day ago

“Good but tub hard to open”

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Posted 1 day ago

Thank you for your review!

Posted 1 day ago

“Had an item that broke and was told to send it back and you would send a replacement. Was informed every step of the way what was happening.”

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Posted 1 day ago

Thank you for your 5* review! We are sorry your item broke but glad you were happy with our service to help rectify this.

Posted 1 day ago

“Amazing! Bought a charm for my sister’s 30th and she loves it, thank you!”

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Posted 1 day ago

Thank you for your 5* review! We are so pleased she loved the gift!

Posted 1 day ago

“the Mantra bracelets were beautiful and made lovely presents”

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Posted 1 day ago

Thank you for your 5* review! We are so happy to hear you loved your bracelets!

Posted 1 day ago

“Have now been visiting the shop in Ashby since it OPENED and always receive a nice welcome and informative advice from the staff - in particular - ZOE who is extremely helpful and knowledgable. Always look forward to seeing her when buying either jewellery for myself or for friends.”

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Posted 1 day ago

Thank you for your lovely review, we will pass this message onto Zoe! We love to hear you have been a loyal customer for so many years.

Posted 1 day ago

“Beautiful charm”

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Posted 1 day ago

Thank you for your 5* review! We are happy to hear you love the charm!

Posted 1 day ago

“I love buying charms for my favourite people. Gift of giving”

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Posted 1 day ago

Thank you for your 5* review! The Charms are perfects gifts!

Posted 1 day ago

“Speedy delivery,good selection. Quick to acknowledge a problem and rectify it. Well pleased with my shopping experience”

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Posted 1 day ago

Thank you for your 5* review and your kind words!

Posted 1 day ago

“Good communication from service team when delivery went missing. Sorted out a replacement that arrived quickly.”

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Posted 1 day ago

Thank you for your review! We are sorry that your original order got lost in transit but we are happy to hear that your replacement made it safely!

Posted 1 day ago

Grace & Co Jewellery is rated 4.8 based on 6,979 reviews