Grace & Co Jewellery Reviews

Name: Grace & Co Jewellery
Address: 17 Market Street, Ashby-de-la-Zouch, Leicestershire
Rating: 4.82

4.8 Rating 7,071 Reviews

95 %

of reviewers recommend Grace & Co Jewellery

4.8

Based on 7,071 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Grace & Co Jewellery:

Grace & Co is a family-run and family-owned contemporary jewellers set up in 2010 by two jewellery professionals with over 40 years of experience between them.

Since the doors of the first opened, Grace & Co has continued to grow and now stocks world-renowned, contemporary jewellery, watches, charms, and accessories 9 locations across the Midlands area.

Their knowledge and expertise in the jewellery industry have resulted in a team of staff that provide excellent customer service and a fabulous shopping experience, whether it be in-store or online.

Visit Website

Phone:

01530 587227

Email:

joseph@graceandcojewellery.co.uk

Location:

17 Market Street,
Ashby-de-la-Zouch
Leicestershire
LE65 1AF

Grace & Co Jewellery 5 star review on 18th February 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought two of the Nomination charms from you and have bought them in the past for my granddaughter. They came well packed and in plenty of time for Christmas. I am sure she is going to be thrilled with them. You always have an excellent choice and it suits me to shop on line as I can't get to the shops conveniently.”

Helpful Report

Posted 5 months ago

Hi Margaret, We are delighted with your review! I'm sure your granddaughter is going to be thrilled with her Christmas present. Thanks for being a loyal customer. Kind regards x

Posted 5 months ago

“Pretty charm for my granddaughter's bracelet. Nicely presented in a little box. Easy transaction and excellent service - as always”

Helpful Report

Posted 2 days ago

Thank you Yvonne for your lovely 5* review, we hope your granddaughter loves her new charm.

Posted 4 hours ago

“Great experience from ordering to dispatch. Arrived super quick and I’m thrilled with my purchase! Thank you!”

Helpful Report

Posted 3 days ago

Thank you for your lovely 5* review, we are happy to hear you are pleased with your new purchase.

Posted 4 hours ago

“A couple of the items were broken unfortunately”

Helpful Report

Posted 3 days ago

Hi Joanne, We're so sorry to hear that some of your items were broken on delivery. Whilst we check all items before shipping, sadly, damage can sometimes occur during transit. If you can please contact us on 01530 587227, or email hello@graceandcojewellery.co.uk, we can arrange for replacement items to be sent to you. Kind regards

Posted 3 days ago

“Excellent service.”

Helpful Report

Posted 4 days ago

Hi Karen, Thank you for your review. We're really pleased to hear you're happy with our service. Kind regards

Posted 3 days ago

“Love my charms , always fast secure delivery such a great company Thankyou”

Helpful Report

Posted 4 days ago

Thank you for your 5* review and lovely words.

Posted 4 days ago

“I was gifted a voucher for my birthday from my sister who shops in the Grantham shop and so it was appropriate for me to purchase the sister knot. Packaging was excellent and delivery time was perfect. I would definitely use again.”

Grace & Co Jewellery 5 star review on 27th May 2026

Helpful Report

Posted 5 days ago

Thank you Suzanne for your lovely 5* review, we are glad to hear you were happy with our service.

Posted 4 days ago

“Gorgeous packaging, lovely nrau”

Helpful Report

Posted 5 days ago

Thank you for your 5* review!

Posted 4 days ago

“Great company,very fast delivery”

Helpful Report

Posted 6 days ago

Thank you for your 5* review and lovely words!

Posted 5 days ago

“Very happy with the ring I bought and quick delivery”

Helpful Report

Posted 1 week ago

Hi Judith, We're so pleased to hear you're happy with both your purchase and our service. Kind regards

Posted 1 week ago

“Very good service”

Helpful Report

Posted 1 week ago

Thank you for your 5* review!

Posted 1 week ago

“Beautiful sunflower my best friends going to love ❤️ it. Arrived swiftly. Worth paying that bit more, the little gift bags are super sweet!!”

Helpful Report

Posted 2 weeks ago

Thank you Nicola for your 5* review, we are pleased to hear you are happy with your order!

Posted 2 weeks ago

“The item had been purchased as part of leaving secondary school. It is very beautiful, indeed. Many thanks!”

Helpful Report

Posted 2 weeks ago

Thank you for your 5* review! We hope they love their gift and wishing them all the best in their new chapter.

Posted 2 weeks ago

“Lovely charms arrived quickly”

Helpful Report

Posted 2 weeks ago

Thank you for your 5* review!

Posted 2 weeks ago

“Lovely ring topper. Quick delivery”

Helpful Report

Posted 2 weeks ago

Thank you for your 5* review!

Posted 2 weeks ago

“Jewellery arrived quickly and was very nice too”

Helpful Report

Posted 2 weeks ago

Thank you for your 5* review, we are so happy to hear you love our jewellery.

Posted 2 weeks ago

“Excellent service and products.”

Helpful Report

Posted 2 weeks ago

Thank you for your lovely review!

Posted 2 weeks ago

“Received the nomination charm and has a stone missing do need to return”

Helpful Report

Posted 2 weeks ago

Hi Annie, Our apologies that this has been missed. We have reached out to you with how to get a free returns label so we can send out a replacement ASAP. Our apologies again.

Posted 2 weeks ago

“Thank you very much”

Helpful Report

Posted 2 weeks ago

Thank your for your 5* review! We are glad we could help.

Posted 2 weeks ago

“Very happy 😁”

Helpful Report

Posted 2 weeks ago

Thank you for your 5* review!

Posted 2 weeks ago

“Excellent service, beautiful charm exactly what my wife was wanting, thank you”

Helpful Report

Posted 2 weeks ago

Thank you for your lovely review!

Posted 2 weeks ago

Grace & Co Jewellery is rated 4.8 based on 7,071 reviews