Grace & Co Jewellery Reviews

Name: Grace & Co Jewellery
Address: 17 Market Street, Ashby-de-la-Zouch, Leicestershire
Rating: 4.82

4.8 Rating 7,046 Reviews

95 %

of reviewers recommend Grace & Co Jewellery

4.8

Based on 7,046 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Grace & Co Jewellery:

Grace & Co is a family-run and family-owned contemporary jewellers set up in 2010 by two jewellery professionals with over 40 years of experience between them.

Since the doors of the first opened, Grace & Co has continued to grow and now stocks world-renowned, contemporary jewellery, watches, charms, and accessories 9 locations across the Midlands area.

Their knowledge and expertise in the jewellery industry have resulted in a team of staff that provide excellent customer service and a fabulous shopping experience, whether it be in-store or online.

Visit Website

Phone:

01530 587227

Email:

joseph@graceandcojewellery.co.uk

Location:

17 Market Street,
Ashby-de-la-Zouch
Leicestershire
LE65 1AF

Grace & Co Jewellery 5 star review on 18th February 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery and beautifully packaged”

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Posted 6 months ago

Hi Geraldine, Wow-5 stars, thank you so much. Kind regards x

Posted 5 months ago

“Delighted with my jewellery”

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Posted 6 months ago

Hi Lorraine, Thank you so much for the wonderful review! Kind regards x

Posted 5 months ago

“Fast delivery... stunning charm”

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Posted 6 months ago

Hi Stacey, Thank you so much for the 5 stars, we are delighted you are pleased with your charm. Kind regards x

Posted 5 months ago

“Always beautiful products with great and prompt delivery and service.”

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Posted 6 months ago

Hi Simon, We are delighted you are happy with your purchase, thank you for the 5 stars! Kind regards x

Posted 5 months ago

“Quick delivery.”

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Posted 6 months ago

Hi Joanne, Thank you so much for taking the time to leave a 5 star review! Kind regards x

Posted 5 months ago

“I love the new website – it’s so easy to navigate! The beautiful mix of timeless classics and modern contemporary jewellery means there’s something special for everyone. The ordering process was simple and straightforward, and my order arrived much faster than expected. I’m really impressed with the service and will definitely be ordering again!”

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Posted 6 months ago

Hi Helen, Thank you for your kind words, your review really does mean a lot to us, we are delighted you are pleased with everything! Kind regards x

Posted 5 months ago

“Brilliant . Came on time and it's lovely”

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Posted 6 months ago

Hi Gillian, Wow-5 stars, thank you so much for the wonderful review! Kind regards x

Posted 5 months ago

“I had a very good experience using your site. My order was exactly as described and arrived within the time you allowed yourselves. Brilliant will use again”

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Posted 6 months ago

Hi Caroline, Thank you for the wonderful review, we look forward to serving you again! Kind regards x

Posted 5 months ago

“Excellent service ordered and arrived in 3 days”

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Posted 6 months ago

Hi Linda, We are pleased you are happy with the service, thank you for the 5 stars! Kind regards x

Posted 5 months ago

“The delivery was quick and everything was packaged well . Unfortunately the person I bought for changed their mind but I would definitely use them again”

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Posted 6 months ago

Hi Christine, We are delighted you are happy with the service, thanks for the great review! Kind regards x

Posted 5 months ago

“Great choice of nomination bracelets and very prompt delivery”

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Posted 6 months ago

Thanks so much for your great review! We're thrilled you have had a positive experience and hope to serve you again soon!

Posted 6 months ago

“Lovely quality and beautifully packed and came so quickly”

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Posted 6 months ago

Hi Melanie Thank you so much for the 5 star review! We're thrilled to hear you've had such a positive experience! Kind regards x

Posted 6 months ago

“My Nomination bracelet & charms were so easy to order & were delivered safely & packaged perfectly so that nothing was damaged. Would definitely recommend”

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Posted 6 months ago

Hi Hayley We are delighted with your 5 star review, it means a lot to us, thank you! Kind regards x

Posted 6 months ago

“Forgot my free bracelet”

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Posted 6 months ago

Hi Marilyn, We are sorry to hear your experience didn't meet expectations, our customer service team will investigate this problem. Kind regards x

Posted 6 months ago

“Lovely charms although a little small. Very good quality and good value for money”

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Posted 6 months ago

Wow - thanks for the 5 stars. Kind regards x

Posted 6 months ago

“The service was very good”

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Posted 6 months ago

Hi Ann We truly appreciate your 5-star feed back. Kind regards x

Posted 6 months ago

“Great service. Great range of products. Kept up to date with order & delivery.”

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Posted 6 months ago

Hi Doreen, Thank you so much for the 5-star review, we're thrilled to hear you had such a positive experience. Kind regards x

Posted 6 months ago

“Fast efficient service”

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Posted 6 months ago

Hi Jill, We truly appreciate your 5-star feedback, we're so glad you're happy and look forward to serving you again! Kind regards x

Posted 6 months ago

“Ordered 2 charms for a friend's birthday one was fine the other was very faded, I've emailed to show photos of faded one the day it arrived and chased up again as not had any response or acknowledgement of my emails. First time using Grace & Co so not very impressed. Asked for a review of customer service before I've had communication so it's negative all round in afraid. A lot of money spent on something that's not good enough”

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Posted 6 months ago

Hi We believe customer services have now been in contact about this, as the team do not work weekends this has been picked up as soon as they were back in the office and rectified Kind Regards x

Posted 6 months ago

“Item 0rdered was received promptly for my granddaughters birthday present.”

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Posted 6 months ago

Hi Joanne, Thanks so much for the great review! We're delighted you had a positive experience. Kind regards x

Posted 6 months ago

Grace & Co Jewellery is rated 4.8 based on 7,046 reviews