Grace & Co Jewellery Reviews

Name: Grace & Co Jewellery
Address: 17 Market Street, Ashby-de-la-Zouch, Leicestershire
Rating: 4.82

4.8 Rating 6,913 Reviews

96 %

of reviewers recommend Grace & Co Jewellery

4.8

Based on 6,913 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Grace & Co Jewellery:

Grace & Co is a family-run and family-owned contemporary jewellers set up in 2010 by two jewellery professionals with over 40 years of experience between them.

Since the doors of the first opened, Grace & Co has continued to grow and now stocks world-renowned, contemporary jewellery, watches, charms, and accessories 9 locations across the Midlands area.

Their knowledge and expertise in the jewellery industry have resulted in a team of staff that provide excellent customer service and a fabulous shopping experience, whether it be in-store or online.

Visit Website

Phone:

01530 587227

Email:

joseph@graceandcojewellery.co.uk

Location:

17 Market Street,
Ashby-de-la-Zouch
Leicestershire
LE65 1AF

Grace & Co Jewellery 5 star review on 4th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast delivery and great product”

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Posted 3 months ago

Hi Julie, Thankyou for your lovely review, we appreciate the feedback. Kind Regards

Posted 3 months ago

“I love it and my partner will love, thank you x”

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Posted 3 months ago

Hi Sarah, We are thrilled that you love your new pandora charm. Thankyou for leaving a great review, we appreciate it. Kind Regards x

Posted 3 months ago

“Efficient service. Wide range of products.”

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Posted 3 months ago

Hi Susan, Thankyou for your positive feedback. We are so happy to hear you were satisfied with our service. Kind Regards, x

Posted 3 months ago

“Easy to order and came quickly”

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Posted 3 months ago

Hi Jacky, Thankyou so much for your review, we appreciate your feedback. Kind Regards x

Posted 3 months ago

“It is lovely it is for my grandaughters 18th birthday.”

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Posted 3 months ago

Hi Sara, We hope your granddaughter loves her pandora charm. Kind Regards x

Posted 3 months ago

“Ordered two charms for Christmas presents.. The look very good.. Good service”

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Posted 3 months ago

Hi Karen, Thankyou for your review, we are happy you like your charms and are happy with the service. Kind Regards x

Posted 3 months ago

“Excellent delivery service however the item is much smaller than expected and doesn't appear to be of great quality”

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Posted 3 months ago

Hi Tracey, We are sorry to hear you were not satisfied with your item. This is Pandora's new collection of mini charms, we are of course happy to take the item back if you would prefer an alternative, perhaps something from the normal collection not the new mini items. Please get in touch with us at 'hello@graceandcojewellery.co.uk if you would like further information on how to return an item to us. Kind Regards x

Posted 3 months ago

“Second time ordering from this company. Arrived before delivery date and packaged well. Good quality charms. Will definitely order again.”

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Posted 3 months ago

Hi Christine, Thankyou for your review, as a small company we appreciate your loyalty. Kind Regards x

Posted 3 months ago

“brilliant service from you. i will be ordering again very soon”

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Posted 3 months ago

Hi Kim, We are pleased to hear you are happy with our service, thankyou for your review. Kind Regards x

Posted 3 months ago

“Very satisfied. Ordered and delivered without any problems”

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Posted 3 months ago

Hi Jacqueline, Thankyou for your review, we are so pleased you are satisfied with your Pandora Bracelet. Kind Regards x

Posted 3 months ago

“Very good service”

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Posted 3 months ago

Hi David, We appreciate your review, Thankyou. Kind Regards x

Posted 3 months ago

“Delivered quickly and beautifully boxed. Products look lovely”

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Posted 3 months ago

Hi Margaret Crawford, We are glad to hear your Nomination order arrived quickly looking well presented. This is how we hope all our orders arrive after being packed by our team. Kind Regards x

Posted 3 months ago

“Very quick delivery neatly packaged not opened as it's a present so can only review the delivery and ease of navigation on website which was very good”

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Posted 3 months ago

Hi, We are pleased you are happy with our service, and hope your present is well received. Thankyou for your review. Kind Regards x

Posted 3 months ago

“Brilliant service”

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Posted 3 months ago

Hi, Thankyou for your review. Kind Regards x

Posted 3 months ago

“I have no problem with the service and although the earrings I bought were not very expensive I found them very flimsy”

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Posted 3 months ago

Hi Julia We are sorry to hear you haven't been satisfied with your order, we welcome all feedback so we will pass this feedback on to our team. Kind Regards x

Posted 3 months ago

“Excellent service”

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Posted 3 months ago

Hi Thank you for taking the time to review us we really appreciate your feedback. Kind Regards x

Posted 3 months ago

“It came very well packed and was definitely described as what was said online and my wife loves it”

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Posted 3 months ago

Hi Lewis We are delighted to hear your wife is happy with her Pandora ring , what a great choice. Kind Regards x

Posted 3 months ago

“Item arrived very quickly and very well packaged. Am really pleased”

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Posted 4 months ago

Hi Vicky Thank you for your review on the Pandora Blue Cord Box Chain Bracelet. What a great choice. Kind Regards x

Posted 3 months ago

“Stunning Jewellery! Service was fantastic and delivery super fast!”

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Posted 4 months ago

Hi Leanne, We appreciate your review and are happy you love your Nomination order. Kind Regards x

Posted 3 months ago

“Order came promptly”

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Posted 4 months ago

Hi Judith, Thankyou for you review, we appreciate it. Kind Regards x

Posted 3 months ago

Grace & Co Jewellery is rated 4.8 based on 6,913 reviews