Grace & Co Jewellery Reviews

Name: Grace & Co Jewellery
Address: 17 Market Street, Ashby-de-la-Zouch, Leicestershire
Rating: 4.82

4.8 Rating 7,047 Reviews

95 %

of reviewers recommend Grace & Co Jewellery

4.8

Based on 7,047 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Grace & Co Jewellery:

Grace & Co is a family-run and family-owned contemporary jewellers set up in 2010 by two jewellery professionals with over 40 years of experience between them.

Since the doors of the first opened, Grace & Co has continued to grow and now stocks world-renowned, contemporary jewellery, watches, charms, and accessories 9 locations across the Midlands area.

Their knowledge and expertise in the jewellery industry have resulted in a team of staff that provide excellent customer service and a fabulous shopping experience, whether it be in-store or online.

Visit Website

Phone:

01530 587227

Email:

joseph@graceandcojewellery.co.uk

Location:

17 Market Street,
Ashby-de-la-Zouch
Leicestershire
LE65 1AF

Grace & Co Jewellery 5 star review on 18th February 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The bracelet and charms were very nice”

Helpful Report

Posted 5 months ago

Hi Shona, We are so happy you are pleased with your Nomination bracelet and charms. Thank you for taking the time to leave us a review, we really appreciate it! Kind Regards x

Posted 5 months ago

“Got a charm my daughter has purchased several charms and all were lovely although the one I purchased wasn’t nice it was personalised with a name but you can’t make out the name it looks like just lines”

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Posted 5 months ago

“Extremely fast delivery and beautiful jewelery. Will buy again.”

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Posted 5 months ago

Hi Deborah, Thank you for leaving us a five star review. We are so pleased to hear your order arrived promptly and that you love your jewellery. We look forward to helping you in the future! Kind Regards x

Posted 5 months ago

“I’ve ordered lots of items from Grace & Co. They are always super fast delivery and excellent service.”

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Posted 5 months ago

Hi Sarah, We really appreciate your loyalty! Thank you for choosing to shop with us, your support means a lot. It's great to hear of your wonderful experiences you have had with us. Thank you for taking the time to leave us such a positive review. Kind Regards x

Posted 5 months ago

“Fantastic, straight forward and efficient service, all received(and as in picture on website) in record time! Thank you!”

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Posted 5 months ago

Hi Stefania, Thanks for the wonderful review! We are thrilled to hear of your great experience with us. We are so glad to hear your order arrived promptly and well presented. Kind Regards x

Posted 5 months ago

“Fabulous service, prompt delivery”

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Posted 5 months ago

Hi Donna, Thank you for leaving us a five star review, it means a lot. We hope you love your charm! Kind Regards x

Posted 5 months ago

“I'm very happy with my purchase but disappointed it didn't come in a little nomination pouch”

Helpful Report

Posted 5 months ago

Hi Louise, We are glad to hear you are happy with your nomination charm. Due to the nomination packaging being updated the charms are now packaged in boxes not pouches, we are sorry to disappoint you. Kind Regards x

Posted 5 months ago

“If I could tick excellent I would . The after care is brilliant . I bought a nomination bracelet and charm both beautiful .”

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Posted 5 months ago

Hi Emma, Your support means a lot to us. Thank you for sharing your experience! We really appreciate your lovely review. Kind Regards x

Posted 5 months ago

“Charm looks fantastic, couldn’t be happier. Very smooth process”

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Posted 5 months ago

Hi, We appreciate your positive feedback and are thrilled to hear you love your charm. We hope to see you again soon! Kind Regards x

Posted 5 months ago

“As a first time customer very pleased with my purchase and the service provided. Delivered within the timescale given and packaged well.”

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Posted 5 months ago

Hi Christine, We are so happy that your pleased with your personalised Nomination order. Thank you for leaving us a great review. Kind Regards x

Posted 5 months ago

“Good easy site to manage. However it would be even better if you could type in the exact item you're looking for. Delivery was very good and I like the fact that each item came in its own little box.”

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Posted 5 months ago

Hi, Thank you for your review! We appreciate the feedback and will pass this on to our web team. We are so pleased to hear your delivery was well presented upon arrival. Kind Regards x

Posted 5 months ago

“Good price and fast delivery”

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Posted 5 months ago

Hi Lorraine, Thankyou for leaving us a positive review, we hope you love your Nomination charm! Kind Regards x

Posted 5 months ago

“Great choice great quality quick delivery”

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Posted 5 months ago

Hi Jeff, Thankyou for the five star review! Its great to hear you are happy with the quality of your order and the speed of our service. Kind Regards x

Posted 5 months ago

“delivered quikly many thanks”

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Posted 5 months ago

Hi Dawn, We are so happy you are pleased with our speedy service. Thankyou for leaving us a review! Kind Regards x

Posted 5 months ago

“Absolutely beautiful better than I expected it's a Christmas present she will love it. Thank you 5*”

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Posted 5 months ago

Hi Paula, Thankyou for your 5 star review, we really appreciate it. We hope your gift is well received! Kind Regards x

Posted 5 months ago

“Excellent, would definately order from again”

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Posted 5 months ago

Hi Samantha, We are so happy to hear you are pleased with your order. We look forward to helping you in the future. Kind Regards x

Posted 5 months ago

“Found you on line, ordered my charms, they came within days. No trouble, no fuss. This is the second time I've used this company and been delighted with my purchases and the service both times.”

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Posted 5 months ago

Hi Lorraine, Thank you so much for your wonderful review, we are delighted you are a returning customer and look forward to serving you again! Kind regards x

Posted 5 months ago

“My delivery came quickly and all correct items were present!”

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Posted 5 months ago

Hi Holly, Thanks so much for the great review, we are delighted you are happy with the service, and hope to serve you again soon! Kind regards x

Posted 5 months ago

“Lovely product, very prompt delivery”

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Posted 5 months ago

Hi Meryl, Wow-5 stars, thanks so much it really does mean a lot to us! Kind regards x

Posted 5 months ago

“Received my item quickly. Great service”

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Posted 5 months ago

Hi Jayne, We are delighted to hear you are happy with the service, thank you! Kind regards x

Posted 5 months ago

Grace & Co Jewellery is rated 4.8 based on 7,047 reviews