Grace & Co Jewellery Reviews

Name: Grace & Co Jewellery
Address: 17 Market Street, Ashby-de-la-Zouch, Leicestershire
Rating: 4.82

4.8 Rating 6,954 Reviews

95 %

of reviewers recommend Grace & Co Jewellery

4.8

Based on 6,954 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Grace & Co Jewellery:

Grace & Co is a family-run and family-owned contemporary jewellers set up in 2010 by two jewellery professionals with over 40 years of experience between them.

Since the doors of the first opened, Grace & Co has continued to grow and now stocks world-renowned, contemporary jewellery, watches, charms, and accessories 9 locations across the Midlands area.

Their knowledge and expertise in the jewellery industry have resulted in a team of staff that provide excellent customer service and a fabulous shopping experience, whether it be in-store or online.

Visit Website

Phone:

01530 587227

Email:

joseph@graceandcojewellery.co.uk

Location:

17 Market Street,
Ashby-de-la-Zouch
Leicestershire
LE65 1AF

Grace & Co Jewellery 5 star review on 4th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good quick delivery”

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Posted 2 months ago

Hi Jeannette, Thank you for the great review, we are pleased you had a positive experience! Kind regards x

Posted 1 month ago

“Quick delivery. Lovely packaging thank you”

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Posted 2 months ago

Thank you so much for your wonderful review! We are thrilled you had such a positive experience with us. Kind regards x

Posted 1 month ago

“Grace &co wetecamazing when i called them.As i had put wrong sddress on my delivery goods were returned to them and are re sending my gift for my grandaughters christmas.Such a reluef as thought would have to order another Braclet.”

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Posted 2 months ago

Hi Elizabeth, Thank you for the wonderful feedback, we are delighted to hear your order was rectified. We hope your granddaughter is happy with her Christmas present. Kind regards x

Posted 1 month ago

“Very speedy delivery thanks”

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Posted 2 months ago

Hi Gary, Thanks for the wonderful review! Kind regards x

Posted 1 month ago

“Item not received yet and no tracking info”

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Posted 2 months ago

Hello Caroline We're emailing you with regards to this, so we can get this sorted for you

Posted 2 months ago

“Very quick delivery.”

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Posted 2 months ago

Hi Clifford, We are thrilled you are happy with the service, thanks for the 5 stars! Kind regards x

Posted 1 month ago

“Still no delivery and no email response”

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Posted 2 months ago

If you still haven't received your order please get in touch so we can resolve this issue. Please accept our apologies. Kind regards x

Posted 1 month ago

“Pleased with goods. Excellent service.”

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Posted 2 months ago

Hi Patricia, We are thrilled to hear you are pleased with the service, thanks for the wonderful review! Kind regards x

Posted 1 month ago

“It as described and arrived super fast!”

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Posted 2 months ago

Thanks for the wonderful review! Kind regards x

Posted 1 month ago

“Beautiful gifts for xmas”

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Posted 2 months ago

Hi Samantha, We are delighted you are happy with your gifts. Kind regards x

Posted 1 month ago

“Very pleased good quality prompt service”

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Posted 2 months ago

Hi Tona, We are delighted to hear you are happy with the service. Kind regards x

Posted 1 month ago

“Packaged well and delivered quickly no problems at all .”

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Posted 2 months ago

Hi Lynn, We are pleased you had a positive experience, thank you for the lovely review. Kind regards x

Posted 1 month ago

“Ordered on the 18th and still no delivery attempt despite 48 hour tracked delivery. Sent an email but got no response.”

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Posted 2 months ago

Hi Please accept our apologies this is very disappointing to hear, our free 48 delivery service can take up to 5 working days normally, please get in touch if this issue is still unresolved. Kind regards x

Posted 1 month ago

“Excellent service arrived quickly”

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Posted 2 months ago

Hi Diane, Thank you for the positive feedback, it means a lot to us. Kind regards x

Posted 1 month ago

“Reasonable selection of Nomination products, great to have included delivery. Arrived promptly, would have been nice if this product was available with soem of your discount vouchers.”

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Posted 2 months ago

Hi Mark, We are thrilled you are happy with our selection of Nomination. Thanks for the 5 Stars we really do appreciate it. Kind regards x

Posted 1 month ago

“Fast delivery and the charm is beautiful thank you”

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Posted 2 months ago

Hi Ross, Thank you for the lovely review, we are pleased you are happy with your charm. Kind regards x

Posted 1 month ago

“Easy to use website and the order came on time. I would recommend them to everyone.”

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Posted 2 months ago

Hi Stephen, Thank you for recommending us, we really appreciate it. Kind regards x

Posted 1 month ago

“Great service and easy to find what I was looking for, A**** service”

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Posted 2 months ago

Hi Shaun, We are delighted with your review, thank you so much. Kind regards x

Posted 1 month ago

“Love Grace &Co fabulous products and great offers 3for2 ,very competitive prices , fast efficient delivery service”

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Posted 2 months ago

Hi Anne, We truly appreciate your 5 Star feed back - what a great review thank you. Kind regards x

Posted 1 month ago

“Lovely item very quick delivery 😃”

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Posted 2 months ago

Hi Julie, We are delighted you are happy with the service, thanks for the 5 Stars it means a lot. Kind regards x

Posted 1 month ago

Grace & Co Jewellery is rated 4.8 based on 6,954 reviews