Grace & Co Jewellery Reviews

Name: Grace & Co Jewellery
Address: 17 Market Street, Ashby-de-la-Zouch, Leicestershire
Rating: 4.83

4.8 Rating 6,771 Reviews

96 %

of reviewers recommend Grace & Co Jewellery

4.8

Based on 6,771 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Grace & Co Jewellery:

Grace & Co is a family-run and family-owned contemporary jewellers set up in 2010 by two jewellery professionals with over 40 years of experience between them.

Since the doors of the first opened, Grace & Co has continued to grow and now stocks world-renowned, contemporary jewellery, watches, charms, and accessories 9 locations across the Midlands area.

Their knowledge and expertise in the jewellery industry have resulted in a team of staff that provide excellent customer service and a fabulous shopping experience, whether it be in-store or online.

Visit Website

Phone:

01530 587227

Email:

joseph@graceandcojewellery.co.uk

Location:

17 Market Street,
Ashby-de-la-Zouch
Leicestershire
LE65 1AF

Grace & Co Jewellery 5 star review on 15th August 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt delivery, and very pleased with the engraved links”

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Posted 2 months ago

Hi Julie, We are so happy you are pleased with your personalised charms and our service. Thankyou for your review, as a small company we really appreciate it. Kind Regards x

Posted 1 month ago

“Fast service”

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Posted 2 months ago

Hi Margaret Thank you for your feedback. Kind Regards x

Posted 1 month ago

“Beautiful watch...fast delivery..well packaged”

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Posted 2 months ago

Hi Deborah We are so delighted to hear you are happy with your Nomination watch. We hope to have you back shopping with us again soon. Kind Regards x

Posted 1 month ago

“first time l have shopped with Grace and co the experience was excellent the nomination link and the inscription I choose was second to none and the price was great definitely shop again and would highly recommend”

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Posted 2 months ago

Hi Karen What a lovely review, we really hope to have you back shopping with us again soon. Kind Regards x

Posted 1 month ago

“Good service Fair price”

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Posted 2 months ago

Hi Michael Thank you for taking the time to review us. Kind Regards x

Posted 1 month ago

“Good service bracelet arrived the packing protected the package”

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Posted 2 months ago

Hi Antonina Thank you for your review we are glad to hear it arrived to you safely. Kind Regards x

Posted 1 month ago

“Charm was beautiful and packaged well. Unfortunately I ordered nomination and wanted Pandora so am in the process of changing”

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Posted 2 months ago

Hi We hope we have managed to sort this out for you, thank you for taking the time to review us it's greatly appreciated. Kind Regards x

Posted 1 month ago

“Received promptly. Love the items I ordered.”

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Posted 2 months ago

Hi Lorraine We are delighted to hear your order arrived promptly we pride ourselves on our quick delivery turn around. Kind Regards x

Posted 1 month ago

“I'm pleased with my purchase I hope my friend who it's for will also be pleased Thank you”

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Posted 2 months ago

Hi Irene We also hope your friend loves her gift, thank you for your review. Kind Regards x

Posted 1 month ago

“Excellent choice and service, delivery was within 48 hrs, would definitely use again”

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Posted 2 months ago

Hi William, It's great to get such wonderful feedback, the team will appreciate your kind comments. Kind Regards x

Posted 1 month ago

“Amazing service and wonderful earrings thank you !”

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Posted 2 months ago

Hi Natalia, We are so happy you love you Pandora earrings. Thankyou for your review, we really appreciate it. Kind Regards x

Posted 1 month ago

“Lovely selection of jewellery. Speedy delivery, value for money and good communication if you have any questions.”

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Posted 2 months ago

Hi Gemma, Thankyou for your feedback we really appreciate your review as a small company. We are happy you were pleased with our customer service. Kind Regards x

Posted 1 month ago

“Excellent.”

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Posted 2 months ago

Hi Jo, Thankyou for your review. Kind Regards x

Posted 1 month ago

“Amazing price and delivery. Thank you”

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Posted 2 months ago

Hi Stephanie, Thankyou for your feedback, we are so happy you are pleased with your order. Kind Regards x

Posted 1 month ago

“Bought a few items from Grace & Co and can honestly say it's been 10/10 service. The website has loads to choose from and delivery is quick. Would recommend!”

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Posted 3 months ago

Hi Michelle, Thankyou for your loyalty, as a small company we really appreciate this. We are so pleased to have delivered you excellent service. Thankyou for your recommendation. Kind Regards x

Posted 1 month ago

“Very fast delivery.”

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Posted 3 months ago

Hi Jayne Thank you for your feedback. The team will be delighted to hear this. Kind Regards x

Posted 1 month ago

“The charm didn’t come with the nomination packaging which was disappointing as it was a gift.”

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Posted 3 months ago

Hi Rachel, thank you for shopping with us. We're sorry to hear you were disappointed. As per our policy, Nomination charms are sent in their standard charm packaging. Nomination gift bags are only included when a bracelet is purchased. However, we do offer our own branded gift bags, which are great for gifting individual charms and can be added to your order at checkout. We hope you’ll consider this option next time, and we’re always here if you need any assistance.

Posted 3 months ago

“Easy to order, good delivery. Perfect product at a very competitive price, will order from your company in the future. Thank you 😊”

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Posted 3 months ago

Hi Linda We can't wait to welcome you back to our website in the future :) Kind Regards x

Posted 1 month ago

“The ordering process was simple. Delivery was as scheduled and to the place requested. They use the best couriers.”

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Posted 3 months ago

Hi John Thank you for your review. Kind Regards x

Posted 1 month ago

Grace & Co Jewellery is rated 4.8 based on 6,771 reviews