Grace & Co Jewellery Reviews

Name: Grace & Co Jewellery
Address: 17 Market Street, Ashby-de-la-Zouch, Leicestershire
Rating: 4.82

4.8 Rating 6,954 Reviews

95 %

of reviewers recommend Grace & Co Jewellery

4.8

Based on 6,954 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Grace & Co Jewellery:

Grace & Co is a family-run and family-owned contemporary jewellers set up in 2010 by two jewellery professionals with over 40 years of experience between them.

Since the doors of the first opened, Grace & Co has continued to grow and now stocks world-renowned, contemporary jewellery, watches, charms, and accessories 9 locations across the Midlands area.

Their knowledge and expertise in the jewellery industry have resulted in a team of staff that provide excellent customer service and a fabulous shopping experience, whether it be in-store or online.

Visit Website

Phone:

01530 587227

Email:

joseph@graceandcojewellery.co.uk

Location:

17 Market Street,
Ashby-de-la-Zouch
Leicestershire
LE65 1AF

Grace & Co Jewellery 5 star review on 4th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Well packaged and promptly delivered”

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Posted 1 month ago

Hi Hazel, Thank you so much for the lovely review, we really appreciate it! Kind regards x

Posted 1 month ago

“Paid for a gift bag with charm it never came.”

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Posted 1 month ago

Hello David Apologies to see that your order has yet to arrive Having checked your order with this, it would have stated - Estimated delivery: 01/12/25 - 02/12/25 If your order has yet to arrive by Monday, email us using our website contact form, and we'll look into this further Once again, our apologies for this delay during this extremely busy time

Posted 1 month ago

“Because one of my bracelets were missing I’ve contacted you and you’ve done nothing about it”

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Posted 1 month ago

Hello Danielle Apologies for the delay in coming back to you with regard to this. We were waiting for the pictures, but they never appeared in the email chain We've emailed directly with regards to this and to get this sorted out for you

Posted 1 month ago

“Purchase this necklace for a very good friend for Christmas. Necklace looks perfect.”

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Posted 1 month ago

Hi Viv, Wow - 5 Stars, thanks for the wonderful review! Kind regards x

Posted 1 month ago

“Exactly as described, fast delivery and affordable prices”

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Posted 1 month ago

Hi Benson, Thank you for the wonderful review, it means a lot to us! Kind regards x

Posted 1 month ago

“Easy to order and very good quality. A very speedy delivery and nicely packaged.”

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Posted 1 month ago

Hi Louise, We are thrilled to hear you are pleased with the service and the packaging. Kind regards x

Posted 1 month ago

“Perfect service & great product as always 💫”

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Posted 1 month ago

Hi Samantha, Thank you for the lovely review, we really appreciate it from a loyal customer. Kind regards x

Posted 1 month ago

“I enjoyed my experiance shopping with you. Yhank you.”

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Posted 1 month ago

Hi James, That's great to hear, Thanks for the lovely review we really do appreciate it! Kind regards x

Posted 1 month ago

“Easy to place order and received in a timely manner.”

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Posted 2 months ago

Hi Julie, Thanks for the wonderful review! 5 Stars Wow. Kind regards x

Posted 1 month ago

“Fab …. 👍came in 2 days ,was excellent”

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Posted 2 months ago

Hi Mark, We are thrilled to hear you are happy with the service. Wonderful review! Kind regards x

Posted 1 month ago

“Unfortunately item hasn’t turned up in time frame and nothing can do until 10 working days have past. Missing the event had brought this for”

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Posted 2 months ago

Hi Clare, We are very disappointed to hear this, please get in touch so we can resolve this issue, if your order still hasn't turned up. Please accept our apologies. Kind regards x

Posted 1 month ago

“I was very pleased with my order for a Simba charm from start to finish. The delivery was on time and the price was great too. Thankyou.”

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Posted 2 months ago

Hi Mavis, Wow - 5 Stars! We are delighted to hear you are pleased with your Simba charm and the service. Kind regards x

Posted 1 month ago

“I ordered a charm and the wrong item was sent. I emailed twice but had no response so I went into a local Grace shop and the staff in there were brilliant and sorted the issue straight away.”

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Posted 2 months ago

Please accept our apologies for any inconvenience this has caused, we are pleased it got resolved in the end. Kind regards x

Posted 1 month ago

“I’m very happy with my nomination charms I bought for a present to my daughter.”

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Posted 2 months ago

Hi Natalie, We hope your daughter loves her Nomination charms! Thanks for the wonderful review. Kind regards x

Posted 1 month ago

“Quick and efficient.”

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Posted 2 months ago

Hi Stephen, Thanks for the great review, we really do appreciate it. Kind regards x

Posted 1 month ago

“Very good choice fast and efficient delivery very happy with my purchase”

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Posted 2 months ago

Hi Victoria, We are delighted to hear you are happy with the service. Thank you for the 5 Stars! Kind regards x

Posted 1 month ago

“Very pleased with my bracelet, good price excellent service thankyou 😀”

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Posted 2 months ago

Hi Elizabeth, Thank you for the lovely review, we are thrilled you are happy with your product and our service. Kind regards x

Posted 1 month ago

“1st time ordering,great price,fast delivery. Definitely be ordering again”

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Posted 2 months ago

Hi Una, We are delighted to hear you will be a returning customer, and we really appreciate the 5 Stars. Kind regards x

Posted 1 month ago

“Excellent goods and service”

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Posted 2 months ago

Thank you for the great review and 5 Stars! Kind regards x

Posted 1 month ago

“Goods arrived on time all in great condition”

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Posted 2 months ago

Hi Barbara, We are thrilled you had a positive experience with us! Kind regards x

Posted 1 month ago

Grace & Co Jewellery is rated 4.8 based on 6,954 reviews