Grace & Co Jewellery Reviews

Name: Grace & Co Jewellery
Address: 17 Market Street, Ashby-de-la-Zouch, Leicestershire
Rating: 4.82

4.8 Rating 7,231 Reviews

95 %

of reviewers recommend Grace & Co Jewellery

4.8

Based on 7,231 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About Grace & Co Jewellery:

Grace & Co is a family-run and family-owned contemporary jewellers set up in 2010 by two jewellery professionals with over 40 years of experience between them.

Since the doors of the first opened, Grace & Co has continued to grow and now stocks world-renowned, contemporary jewellery, watches, charms, and accessories 9 locations across the Midlands area.

Their knowledge and expertise in the jewellery industry have resulted in a team of staff that provide excellent customer service and a fabulous shopping experience, whether it be in-store or online.

Visit Website

Phone:

01530 587227

Email:

joseph@graceandcojewellery.co.uk

Location:

17 Market Street,
Ashby-de-la-Zouch
Leicestershire
LE65 1AF

Grace & Co Jewellery 5 star review on 27th June 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Perfect! Fast delivery well packaged!”

Helpful Report

Posted 2 months ago

Thank you for your 5 * review!

Posted 2 months ago

“Lovely service.”

Helpful Report

Posted 2 months ago

Thank you for your 5* review!

Posted 2 months ago

“You have a lovely choice to choose from and all at reasonable price ,it's all so easy and your delivery time is so quick .”

Helpful Report

Posted 2 months ago

Thank you Marilyn for your lovely 5* review!

Posted 2 months ago

“I ordered a piece of jewellery as a gift from them and the whole experience was excellent. It was great value and arrived really quickly.”

Helpful Report

Posted 2 months ago

Hi Patricia, Thank you for your 5* review; we're pleased to hear what a positive experience you had! Kind regards

Posted 2 months ago

“I absolutely love my necklace, it’s beautiful 😍”

Grace & Co Jewellery 5 star review on 23rd July 2026

Helpful Report

Posted 2 months ago

Thank you for your lovely review! We're so pleased to hear how much you love your new Mantra necklace!

Posted 2 months ago

“Very good experience and the jewellery i ordered was really nice”

Helpful Report

Posted 2 months ago

Thank you for your lovely 5* review!

Posted 2 months ago

“Avoid at all cost! Very disappointed with the customer service. I received one initial response, but despite the company stating that it responds within 48 hours, I have heard nothing since. The courier’s own GPS coordinates and proof of delivery clearly show that the parcel was delivered to a different address, not mine. Despite this evidence, the company hasn’t issued a refund and is now ignoring my messages. This has been an extremely frustrating experience and not the level of service I would expect.”

Helpful Report

Posted 2 months ago

Hi Petronela, We are sorry to hear that Royal mail has failed to deliver your order to the correct address. As per our email, we have been investigating this and have since been in touch, explaining the next steps we can take. We can only apologies for an frustration and inconvenience caused. Kind regards

Posted 2 months ago

“Lovely jewellery- arrived safely within time period stated.”

Helpful Report

Posted 2 months ago

Thank you for your 5* review!

Posted 2 months ago

“very happy with my purchase and customer service”

Helpful Report

Posted 2 months ago

Thank you for your lovely 5* we are so please to hear how happy you are with our services.

Posted 2 months ago

“Lovely necklace and earrings, only wished you had the matching bracelet to go with it.”

Helpful Report

Posted 2 months ago

Thank you for your 5* review, feel free to drop us an email to see if this is something we stock. hello@graceandcojewellery.co.uk

Posted 2 months ago

“Jewelery is very good”

Helpful Report

Posted 2 months ago

Thank you for your 5* review.

Posted 2 months ago

“Brilliant service as always”

Helpful Report

Posted 2 months ago

Thank you Jack for your 5* review!

Posted 2 months ago

“Beautiful item for a gift. Recipient was delighted.”

Helpful Report

Posted 2 months ago

Thank you for your lovely 5* review, we are happy to hear the recipient loves their gift!

Posted 2 months ago

“Very good service. Prompt delivery and happy with the earrings and gift wrap. Would recommend.”

Helpful Report

Posted 2 months ago

Hi Gill, Thank you for your lovely review! We're really pleased to hear how happy you are with our service! Kind regards

Posted 2 months ago

“Beautiful charm and came so quickly”

Helpful Report

Posted 2 months ago

Hi Anne, Thank you for your review, we're really pleased to hear you're happy with your new charm! Kind regards

Posted 2 months ago

“This was the first time I've ordered or bought anything from Grace & Co and I wasn't disappointed. I loved the sparkly Cross earrings! They're really pretty. They arrived in plenty of time for my daughters baptism. I will definitely use Grace & Co again!”

Helpful Report

Posted 2 months ago

Hi Norma, Thank you so much for your lovely review! We're delighted to hear about your first experience ordering with us and look forward to seeing you again soon! Kind regards

Posted 2 months ago

“I ordered a beautiful bracelet which was delivered efficiently in time for my sister’s ‘special’ birthday. She just loves it. Thank you.”

Helpful Report

Posted 2 months ago

Hi Anne, We're really pleased to hear you're happy with our service and that your sister loved her new bracelet! Kind regards

Posted 2 months ago

“First class service from start of order to delivery of this beautiful necklace. This was a gift for a friend, she was over the moon with the very pretty necklace. Excellent value for money.”

Helpful Report

Posted 2 months ago

Hi, Thank you so much for your lovely review! We're delighted to hear how happy your friend was with her present! Kind regards

Posted 2 months ago

“Easy to order and quick delivery .”

Helpful Report

Posted 2 months ago

Hi Roma, Thank you for your review, we're pleased to hear you're happy with our service! Kind regards

Posted 2 months ago

“Daughter loved her chain and earrings”

Helpful Report

Posted 2 months ago

Hi Michelle, Thank you for your review, we're really pleased to hear your daughter loved her new jewellery! Kind regards

Posted 2 months ago

Grace & Co Jewellery is rated 4.8 based on 7,231 reviews