Grace & Co Jewellery Reviews

Name: Grace & Co Jewellery
Address: 17 Market Street, Ashby-de-la-Zouch, Leicestershire
Rating: 4.83

4.8 Rating 6,769 Reviews

96 %

of reviewers recommend Grace & Co Jewellery

4.8

Based on 6,769 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Grace & Co Jewellery:

Grace & Co is a family-run and family-owned contemporary jewellers set up in 2010 by two jewellery professionals with over 40 years of experience between them.

Since the doors of the first opened, Grace & Co has continued to grow and now stocks world-renowned, contemporary jewellery, watches, charms, and accessories 9 locations across the Midlands area.

Their knowledge and expertise in the jewellery industry have resulted in a team of staff that provide excellent customer service and a fabulous shopping experience, whether it be in-store or online.

Visit Website

Phone:

01530 587227

Email:

joseph@graceandcojewellery.co.uk

Location:

17 Market Street,
Ashby-de-la-Zouch
Leicestershire
LE65 1AF

Grace & Co Jewellery 5 star review on 15th August 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It is lovely it is for my grandaughters 18th birthday.”

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Posted 1 month ago

Hi Sara, We hope your granddaughter loves her pandora charm. Kind Regards x

Posted 1 month ago

“Ordered two charms for Christmas presents.. The look very good.. Good service”

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Posted 1 month ago

Hi Karen, Thankyou for your review, we are happy you like your charms and are happy with the service. Kind Regards x

Posted 1 month ago

“Excellent delivery service however the item is much smaller than expected and doesn't appear to be of great quality”

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Posted 1 month ago

Hi Tracey, We are sorry to hear you were not satisfied with your item. This is Pandora's new collection of mini charms, we are of course happy to take the item back if you would prefer an alternative, perhaps something from the normal collection not the new mini items. Please get in touch with us at 'hello@graceandcojewellery.co.uk if you would like further information on how to return an item to us. Kind Regards x

Posted 1 month ago

“Second time ordering from this company. Arrived before delivery date and packaged well. Good quality charms. Will definitely order again.”

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Posted 2 months ago

Hi Christine, Thankyou for your review, as a small company we appreciate your loyalty. Kind Regards x

Posted 1 month ago

“brilliant service from you. i will be ordering again very soon”

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Posted 2 months ago

Hi Kim, We are pleased to hear you are happy with our service, thankyou for your review. Kind Regards x

Posted 1 month ago

“Very satisfied. Ordered and delivered without any problems”

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Posted 2 months ago

Hi Jacqueline, Thankyou for your review, we are so pleased you are satisfied with your Pandora Bracelet. Kind Regards x

Posted 1 month ago

“Very good service”

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Posted 2 months ago

Hi David, We appreciate your review, Thankyou. Kind Regards x

Posted 1 month ago

“Delivered quickly and beautifully boxed. Products look lovely”

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Posted 2 months ago

Hi Margaret Crawford, We are glad to hear your Nomination order arrived quickly looking well presented. This is how we hope all our orders arrive after being packed by our team. Kind Regards x

Posted 1 month ago

“Very quick delivery neatly packaged not opened as it's a present so can only review the delivery and ease of navigation on website which was very good”

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Posted 2 months ago

Hi, We are pleased you are happy with our service, and hope your present is well received. Thankyou for your review. Kind Regards x

Posted 1 month ago

“Brilliant service”

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Posted 2 months ago

Hi, Thankyou for your review. Kind Regards x

Posted 1 month ago

“I have no problem with the service and although the earrings I bought were not very expensive I found them very flimsy”

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Posted 2 months ago

Hi Julia We are sorry to hear you haven't been satisfied with your order, we welcome all feedback so we will pass this feedback on to our team. Kind Regards x

Posted 1 month ago

“Excellent service”

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Posted 2 months ago

Hi Thank you for taking the time to review us we really appreciate your feedback. Kind Regards x

Posted 1 month ago

“It came very well packed and was definitely described as what was said online and my wife loves it”

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Posted 2 months ago

Hi Lewis We are delighted to hear your wife is happy with her Pandora ring , what a great choice. Kind Regards x

Posted 1 month ago

“Item arrived very quickly and very well packaged. Am really pleased”

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Posted 2 months ago

Hi Vicky Thank you for your review on the Pandora Blue Cord Box Chain Bracelet. What a great choice. Kind Regards x

Posted 1 month ago

“Stunning Jewellery! Service was fantastic and delivery super fast!”

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Posted 2 months ago

Hi Leanne, We appreciate your review and are happy you love your Nomination order. Kind Regards x

Posted 1 month ago

“Order came promptly”

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Posted 2 months ago

Hi Judith, Thankyou for you review, we appreciate it. Kind Regards x

Posted 1 month ago

“Lovely quick delivery. Product as shown and beautifully packaged”

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Posted 2 months ago

Hi Jo, We are happy to hear your order arrived beautifully packaged. Thankyou for you review, we appreciate it. Kind Regards x

Posted 1 month ago

“Very fast delivery thank you”

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Posted 2 months ago

Hi Marie, We are pleased to hear you are happy with our service, Thankyou for your review. Kind Regards x

Posted 1 month ago

“Prompt delivery, and very pleased with the engraved links”

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Posted 2 months ago

Hi Julie, We are so happy you are pleased with your personalised charms and our service. Thankyou for your review, as a small company we really appreciate it. Kind Regards x

Posted 1 month ago

“Fast service”

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Posted 2 months ago

Hi Margaret Thank you for your feedback. Kind Regards x

Posted 1 month ago

Grace & Co Jewellery is rated 4.8 based on 6,769 reviews