Grace & Co Jewellery Reviews

Name: Grace & Co Jewellery
Address: 17 Market Street, Ashby-de-la-Zouch, Leicestershire
Rating: 4.82

4.8 Rating 6,954 Reviews

95 %

of reviewers recommend Grace & Co Jewellery

4.8

Based on 6,954 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Grace & Co Jewellery:

Grace & Co is a family-run and family-owned contemporary jewellers set up in 2010 by two jewellery professionals with over 40 years of experience between them.

Since the doors of the first opened, Grace & Co has continued to grow and now stocks world-renowned, contemporary jewellery, watches, charms, and accessories 9 locations across the Midlands area.

Their knowledge and expertise in the jewellery industry have resulted in a team of staff that provide excellent customer service and a fabulous shopping experience, whether it be in-store or online.

Visit Website

Phone:

01530 587227

Email:

joseph@graceandcojewellery.co.uk

Location:

17 Market Street,
Ashby-de-la-Zouch
Leicestershire
LE65 1AF

Grace & Co Jewellery 5 star review on 4th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Haven't received product after 7 days having paid £3.00 postage ..”

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Posted 2 months ago

Hi We do apologise for any inconvenience caused, please do get in touch so we can resolve this issue. Kind regards x

Posted 1 month ago

“Great quick & easy transaction.”

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Posted 2 months ago

Hi Joanne, We are thrilled you are happy with the service. Kind regards x

Posted 2 months ago

“Great and prompt service”

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Posted 2 months ago

Hi Dawn, Thank you so much for the great review! Kind regards x

Posted 2 months ago

“Excellent efficient service”

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Posted 2 months ago

Thank you for the wonderful review! We are thrilled you had a positive experience. Kind regards x

Posted 2 months ago

“Ordered from this shop as we had a very helpful lady in the shop when we were on holiday in Witney. Quick delivery.”

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Posted 2 months ago

Hi Janet, Thanks for the 5 Stars we really do appreciate your kind review. Kind regards x

Posted 1 month ago

“Great charm and easy th order and quickly delivered”

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Posted 2 months ago

Hi Holly, We are thrilled you are happy with the service, thanks for the great review. Kind regards x

Posted 1 month ago

“The charms I received are lovely and were delivered quickly.”

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Posted 2 months ago

Hi Fiona, Thank you for the lovely review, we are pleased you had a positive experience. Kind regards x

Posted 1 month ago

“I was very pleased with the quick delivery thank you”

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Posted 2 months ago

Hi Christine, We are delighted you are pleased with the service thank you for the kind review. Kind regards x

Posted 1 month ago

“Very nice and quickly received”

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Posted 2 months ago

Hi Charlotte, Wow - 5 Stars thank you so much its much appreciated. Kind regards x

Posted 1 month ago

“Always the best my favourite go to for Birthdays and Christmas presents and treats for myself along the way”

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Posted 2 months ago

Hi Jennifer Thank you for the lovely review and for being a loyal customer. Kind regards x

Posted 1 month ago

“First order and very impressed with the prompt delivery, will definitely buy again.”

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Posted 2 months ago

Hi Caroline, We are pleased to hear you are impressed with the service, and its lovely to hear you will be a returning customer. Kind regards x

Posted 1 month ago

“Pitted jewellery and you don't respond to problems with thevuteks”

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Posted 2 months ago

We are so sorry to hear you were not satisfied with your order, I can see you have been sent a free returns label to return the faulty charm to us for a full refund. Please get in touch if there are any further issues. Please accept our apologies that your charm was faulty. Kind regards x

Posted 1 month ago

“Great quality prompt delivery”

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Posted 2 months ago

Hi Iain, Thanks so much for the 5-star review we really do appreciate it. Kind regards x

Posted 2 months ago

“Delivery was very fast”

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Posted 2 months ago

Hi Hayley Thank you so much for the 5 Star review we really do appreciate it. Kind regards x

Posted 2 months ago

“Lovely charm and small presentation bag, just should maybe advise of how long it takes to ship and deliver”

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Posted 2 months ago

Hi Sarah We are delighted you are pleased with your charm and presentation bag, also all the delivery information is on our website. Kind regards

Posted 2 months ago

“I was so pleased with my charm came to me safe and it looks great thank you”

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Posted 2 months ago

Hi Michele, Thank you so much for your wonderful review! We are thrilled to hear you had such a positive experience with us. Kind regards x

Posted 2 months ago

“Item as described and fast delivery Would buy again”

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Posted 2 months ago

Thank you so much for your kind words, we are thrilled to hear you will be a returning customer. Kind regards x

Posted 2 months ago

“Very pleased to find the particular Nomination link I was looking for, easy to order and quick dispatch (ordered early evening and dispatched the following day). Very happy.”

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Posted 2 months ago

Thank you for the great feedback, we are thrilled to hear you are happy with the service. Kind regards x

Posted 2 months ago

“Ordered 3 Nomination charms. I’m very pleased with my purchase. Arrived promptly, love the packaging, I’ll use Grace & Co again. Thank you. X”

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Posted 2 months ago

Hi Orial Thank you so much for all your positive feedback, it really does mean a lot to us! Kind regards x

Posted 2 months ago

“Definitely be using you again”

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Posted 2 months ago

Hi Shelley This is amazing to hear, we will look forward to serving you again soon! Kind regards x

Posted 2 months ago

Grace & Co Jewellery is rated 4.8 based on 6,954 reviews