Grace & Co Jewellery Reviews

Name: Grace & Co Jewellery
Address: 17 Market Street, Ashby-de-la-Zouch, Leicestershire
Rating: 4.82

4.8 Rating 7,046 Reviews

95 %

of reviewers recommend Grace & Co Jewellery

4.8

Based on 7,046 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Grace & Co Jewellery:

Grace & Co is a family-run and family-owned contemporary jewellers set up in 2010 by two jewellery professionals with over 40 years of experience between them.

Since the doors of the first opened, Grace & Co has continued to grow and now stocks world-renowned, contemporary jewellery, watches, charms, and accessories 9 locations across the Midlands area.

Their knowledge and expertise in the jewellery industry have resulted in a team of staff that provide excellent customer service and a fabulous shopping experience, whether it be in-store or online.

Visit Website

Phone:

01530 587227

Email:

joseph@graceandcojewellery.co.uk

Location:

17 Market Street,
Ashby-de-la-Zouch
Leicestershire
LE65 1AF

Grace & Co Jewellery 5 star review on 18th February 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good quick service and the ring toppers are lovely and for a very good price. I would definitely recommend”

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Posted 4 months ago

Hi Yvonne, Its lovely to hear you will recommend us! Thank you, and we are delighted you are happy with the service. Kind regards x

Posted 4 months ago

“I ordered two items for my Grandaddaughter's 21st and had left it quite late. I asked if the delivery could be speeded up and it was. Excellent service and my Granddaughter loved the gifts.”

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Posted 4 months ago

Hi Paul, We are thrilled you are delighted with the service, and that your granddaughter loves her gifts. Kind regards x

Posted 4 months ago

“Very impressed with how easy it was to order and the delivery was fast and efficient.”

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Posted 4 months ago

Hi Helen, Super review thank you so much! Kind regards x

Posted 4 months ago

“Item arrived promptly and quality was as expected.”

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Posted 4 months ago

Hi Leslie, We truly appreciate the 5 star feed back, and we are delighted to hear you are happy with the service and quality. Kind regards x

Posted 4 months ago

“Excellent service, lovely gift”

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Posted 4 months ago

Hi Beverley, Thank you so much for the 5 stars what a lovely review! Kind regards x

Posted 4 months ago

“Hi received my items very quickly, excellent quality bought as a xmas present and I'm sure they will be delighted”

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Posted 4 months ago

Hi Tracey, We are thrilled you are happy with the service, and I'm sure they will be delighted with your presents! Kind regards x

Posted 4 months ago

“Delivery did not arrive, and email communication poor response time”

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Posted 4 months ago

Hi Ross, We're so sorry to hear that your order hasn't arrived. Can you please contact us on hello@graceandcojewellery.co.uk so we can investigate this with Royal Mail and issue a refund where applicable. Kind regards

Posted 4 months ago

“Quick fast delivery”

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Posted 4 months ago

Hi Julie, 5 stars - wow thanks so much! Kind regards x

Posted 4 months ago

“Came very quickly”

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Posted 4 months ago

Hi Patricia, We are delighted with your 5 star review thank you. Kind regards x

Posted 4 months ago

“Good product, looks really nice, delivered quickly nice simple process from start to finish, only reason for 4 rather than 5 star was, when i opened the package the necklace was hanging out of the box and could of easily been damaged, just not the best first impression, but would buy from you again.”

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Posted 4 months ago

Hi James, Thank you for your feedback, we are pleased the necklace wasn't damaged, and we are delighted you will be a returning customer. Kind regards x

Posted 4 months ago

“No problems and great delivery time. Thanks.”

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Posted 4 months ago

Hi Kenneth, We are delighted with your amazing review! Thank you. Kind regards x

Posted 4 months ago

“Great company I shop there all the time in ashby lovely staff also on line was amazing”

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Posted 4 months ago

Hi Jill, That's so lovely to hear I will pass on your lovely comments, thank you for being a loyal customer. Kind regards x

Posted 4 months ago

“Great service. Item sent promptl and beautifully packaged.”

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Posted 4 months ago

Hi Joanne, Thank you for the amazing review! its much appreciated. Kind regards x

Posted 4 months ago

“Very good, came well on time. Very happy.”

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Posted 4 months ago

Hi Ryan, We are delighted to hear you are happy with our service, thank you! Kind regards x

Posted 4 months ago

“Charms as advertised, good quality and prompt delivery.”

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Posted 4 months ago

Thanks for the 5 Stars and the amazing review! Kind regards x

Posted 4 months ago

“Fast delivery, lovely packaging xx”

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Posted 4 months ago

Hi Jan, We are delighted with the 5 Stars, and thank you for your kind words! Kind regards x

Posted 4 months ago

“Bought the earrings for my best friend for Christmas. Lovely company to deal with. Will Definite use again.”

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Posted 4 months ago

Hi Alison, What a lovely present to receive for Christmas we hope your friend is delighted with them. Thank you for the 5 stars it means a lot! Kind regards x

Posted 4 months ago

“Excellent service thank you”

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Posted 4 months ago

Hi Ivor, We are delighted with your 5 star review, thank you! Kind regards x

Posted 4 months ago

“Really love this company. Exquisite jewelry. Good value for money”

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Posted 4 months ago

Hi Janette, We really appreciate your kind words and thank you for the 5 stars. Kind regards x

Posted 4 months ago

“Such quick service”

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Posted 4 months ago

Hi Claire, Its lovely to hear you are pleased with the service, thank you! Kind regards x

Posted 4 months ago

Grace & Co Jewellery is rated 4.8 based on 7,046 reviews