Grace & Co Jewellery Reviews

Name: Grace & Co Jewellery
Address: 17 Market Street, ,, 17 Market Street, ,, Ashby de la Zouch
Rating: 4.83

4.8 Rating 6,409 Reviews

96 %

of reviewers recommend Grace & Co Jewellery

4.8

Based on 6,409 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Grace & Co Jewellery:

Grace & Co is a family-run and family-owned contemporary jewellers set up in 2010 by two jewellery professionals with over 40 years of experience between them.

Since the doors of the first opened, Grace & Co has continued to grow and now stocks world-renowned, contemporary jewellery, watches, charms, and accessories 9 locations across the Midlands area.

Their knowledge and expertise in the jewellery industry have resulted in a team of staff that provide excellent customer service and a fabulous shopping experience, whether it be in-store or online.

Visit Website

Phone:

01530 587227

Email:

hello@graceandcojewellery.co.uk

Location:

17 Market Street, ,,
17 Market Street, ,
Ashby de la Zouch
LE65 1AF

Grace & Co Jewellery 5 star review on 20th March 2025

Anonymous // 01/01/2019

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“Very pleased with everything, kept in touch & delivery was very fast. My granddaughters loved their gifts Thank you from a very happy Grandma”

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Posted 3 months ago

“Great range of genuine products, lovely packaging and quick delivery”

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Posted 3 months ago

“Great communication keeping me updated with the progress of my order”

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Posted 3 months ago

“Excellent product and delivered quickly”

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Posted 3 months ago

“Great efficient service .”

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Posted 3 months ago

“Very pleased with my order and staff was very friendly”

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Posted 3 months ago

“Easy to shop. Good price and arrived promptly.”

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Posted 3 months ago

“Lovely earings and prompt delivery”

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Posted 3 months ago

“Great service, was kept up to date with my order details and delivery date, one happy customer 🤗”

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Posted 4 months ago

“Like the website, very easy to use and the website feels very friendly”

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Posted 4 months ago

“Speedy delivery, all received thank you”

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Posted 4 months ago

“Very good and quick deliv ry”

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Posted 4 months ago

“Fast delivery, great service, all good”

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Posted 4 months ago

“Lovey Nomination Bracelet with charm at a great price just in time for Christmas, quick delivery.”

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Posted 4 months ago

“Lovely product and excellent to do business with”

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Posted 4 months ago

“Very happy customer I will be ordering again and recommend to anyone 😀”

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Posted 4 months ago

“Used Grace & Co on numerous occasions. Excellent service and value for money…”

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Posted 4 months ago

“Beautiful items delivered quickly and securely. Thank you”

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Posted 4 months ago

“I haven’t received my order and when I have tried to get in contact I have had no reply”

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Posted 4 months ago

Dear Elle, Thank you for your review, and we’re sorry to hear about your experience with your order. We completely understand how frustrating it must be not to have received your parcel, and we want to help resolve this for you. We received your email on 7th December and replied on 9th December, the next working day, with details regarding your order. According to Royal Mail’s tracking, your order was marked as delivered on 29th November. We also included a map showing the delivery location to help you identify where it was left. We kindly suggest checking around the delivery area, as parcels are sometimes tucked away in safe places. Additionally, it may be worth speaking to neighbours in case it was left with them. If you’re still unable to locate your parcel after these steps, please let us know, and we’ll do our best to assist you further. Thank you for your patience and understanding. Regards, Tanveer

Posted 4 months ago

“The pendant is beautiful. I am delighted with it. The delivery was exceptionally quick.”

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Posted 4 months ago

Grace & Co Jewellery is rated 4.8 based on 6,409 reviews