Grace & Co Jewellery Reviews

Name: Grace & Co Jewellery
Address: 17 Market Street, Ashby-de-la-Zouch, Leicestershire
Rating: 4.83

4.8 Rating 6,769 Reviews

96 %

of reviewers recommend Grace & Co Jewellery

4.8

Based on 6,769 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Grace & Co Jewellery:

Grace & Co is a family-run and family-owned contemporary jewellers set up in 2010 by two jewellery professionals with over 40 years of experience between them.

Since the doors of the first opened, Grace & Co has continued to grow and now stocks world-renowned, contemporary jewellery, watches, charms, and accessories 9 locations across the Midlands area.

Their knowledge and expertise in the jewellery industry have resulted in a team of staff that provide excellent customer service and a fabulous shopping experience, whether it be in-store or online.

Visit Website

Phone:

01530 587227

Email:

joseph@graceandcojewellery.co.uk

Location:

17 Market Street,
Ashby-de-la-Zouch
Leicestershire
LE65 1AF

Grace & Co Jewellery 5 star review on 15th August 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

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Helpful Report

Posted 3 months ago

Thank you for your review :) Kind Regards x

Posted 1 month ago

“Really great customer service. Slight issue with my order but they were quick to respond and rectify@ cant fault the service.”

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Posted 3 months ago

Hi James Thank you so much for your review, we are again sorry for the mix up with your order and really appreciate your patience, we are glad we managed to get this rectified for you though. We look forward to hopefully having you back shopping with us again soon. Kind Regards x

Posted 1 month ago

“Nice and quick goods arrived as ordered didn't give 5 stars because the presentation box was a little damaged.”

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Posted 3 months ago

Hi Lindsey We are sorry to hear this. We try to make sure all packaging is checked before being used and sent out to ensure the best customer experience, we will pass this feedback on to our packaging team. Kind Regards x

Posted 1 month ago

“Excellent service”

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Posted 3 months ago

Hi John Thank you for taking the time to leave us a review. Kind Regards x

Posted 1 month ago

“Arrived safely and quickly”

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Posted 3 months ago

Hi June, Thankyou for your 5 star review, we are so happy to hear you are pleased with our service. Kind Regards x

Posted 1 month ago

“It was easy to find what I wanted on the website, easy to order and the jewellery was delivered to my house in a matter of days. Thank you”

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Posted 3 months ago

Hi Laura, We are pleased to hear you found our website easy to use and were happy with our quick service. Thankyou for your review. Kind Regards x

Posted 1 month ago

“Great service, item as described one very happy customer, I highly recommend”

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Posted 3 months ago

Hi Karen, Thankyou for your review. We are delighted to hear that you are happy with your item and our great service. Kind Regards x

Posted 1 month ago

“Brought 2 rings for my wife for our anniversary she was over the moon 🌝🌝”

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Posted 3 months ago

Hi Jerrit, Happy Anniversary! We are delighted to hear that your wife loves the rings. Thankyou for your review, we really appreciate it. Kind Regards x

Posted 1 month ago

“Easy ordering, quick delivery. Very pretty necklace.”

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Posted 3 months ago

Hi Linda, We are so happy to hear you love your necklace. As a small company we really appreciate your review. Kind Regards x

Posted 1 month ago

“Great shop always my first go to when looking for new jewellery.”

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Posted 3 months ago

Hi Ruth We look forward to welcoming you back to our website soon. Kind Regards x

Posted 1 month ago

“I bought this as a gift for my grandson‘s birthday, he was over the moon with it. It arrived on time and came with nice packaging and gift bag. I would highly recommend.”

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Posted 3 months ago

Hi Valerie That's fab news that your grandson was happy with his gift. Thank you for taking the time to review us. Kind Regards x

Posted 1 month ago

“Great products very good promotion on 3 for 2 Very prompt delivery time will recommend Grace &Co to family and friends”

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Posted 3 months ago

Hi Anne We hope you come back and shop with us again soon. Thank you for recommending us to friends and family. This means the world to us as a small business. Kind Regards x

Posted 1 month ago

“Quick delivery but no communication that it was being delivered”

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Posted 3 months ago

Hi Zoe Thank you for your review, we will look into this with our team as updates should be received throughout your ordering and dispatch process. Kind Regards x

Posted 1 month ago

“Came fast it was so lovely”

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Posted 3 months ago

Hi Alexandra, Thank you for your feedback. We always aim to get our orders dispatched quickly, so we appreciate this review. Kind Regards x

Posted 1 month ago

“Beautifully made “Anchor” ⚓️ necklace. Good size. Love the adjustable chain. Super fast delivery. Amazing quality. Would recommend. 💯”

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Posted 3 months ago

Hi Rebecca Thank you for your review and for the picture. We love seeing our customers in the jewellery they have purchased with us. Your Mantra necklace looks great on! Kind Regards x

Posted 1 month ago

“The earrings are beautiful and delicate. Just what I was looking for. I've already had compliments about them.”

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Posted 3 months ago

Hi Lorraine What a great choice, we can see why you have been getting compliments! Thank you for taking the time to leave us a review. Kind Regards x

Posted 1 month ago

“Excellent service and quick delivery..item arrived in perfect condition.whole experience outstanding.”

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Posted 3 months ago

Hi Kim We really hope to have you back shopping with us again soon. Kind Regards x

Posted 1 month ago

“Fantastic in every way. Size, quality and delivery was perfect timing 👌”

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Posted 3 months ago

Hi Richy What a lovely review thank you. Kind Regards x

Posted 1 month ago

“Easy to order and recieved my charm super fast. Thank you”

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Posted 3 months ago

Hi Moyra We are delighted to hear you have been happy with our service. Kind Regards x

Posted 1 month ago

“I bought a nomination charm for my granddaughter for her birthday and it is beautiful. A great selection of products, with really quick delivery, packaged well with a lovely gift bag. Also a great discounted price too. Will definitely be ordering from Grace & Co Jewellery again.”

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Posted 3 months ago

Grace & Co Jewellery is rated 4.8 based on 6,769 reviews