Grace & Co Jewellery Reviews

Name: Grace & Co Jewellery
Address: 17 Market Street, Ashby-de-la-Zouch, Leicestershire
Rating: 4.82

4.8 Rating 7,061 Reviews

95 %

of reviewers recommend Grace & Co Jewellery

4.8

Based on 7,061 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Grace & Co Jewellery:

Grace & Co is a family-run and family-owned contemporary jewellers set up in 2010 by two jewellery professionals with over 40 years of experience between them.

Since the doors of the first opened, Grace & Co has continued to grow and now stocks world-renowned, contemporary jewellery, watches, charms, and accessories 9 locations across the Midlands area.

Their knowledge and expertise in the jewellery industry have resulted in a team of staff that provide excellent customer service and a fabulous shopping experience, whether it be in-store or online.

Visit Website

Phone:

01530 587227

Email:

joseph@graceandcojewellery.co.uk

Location:

17 Market Street,
Ashby-de-la-Zouch
Leicestershire
LE65 1AF

Grace & Co Jewellery 5 star review on 18th February 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Received item quickly.”

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Posted 5 months ago

Hi Deborah, 5 Stars - Wow, Thanks so much it really does mean a lot to us! Kind regards x

Posted 4 months ago

“Fabulous service. Faultless”

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Posted 5 months ago

Hi Lynne, Thank you for your amazing review, we really do appreciate it! Kind regards x

Posted 4 months ago

“Had no problems except with delivery where it wasn't packaged very well so the box is crumpled and it's a Xmas present for someone.”

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Posted 5 months ago

Hi Sonya, We're so sorry to hear that the packaging was damaged in transit, please feel free to email hello@graceandcojewellery.co.uk and we can send you new packaging. Kind regards

Posted 5 months ago

“Excellent in ordering and delivery would use again.”

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Posted 5 months ago

Hi Wendy, We are delighted to hear you will be a returning customer, thank you! Kind regards x

Posted 4 months ago

“Lovely items and well packaged in branded boxes”

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Posted 5 months ago

Hi Nat, We are thrilled with your feedback, thank you! Kind regards x

Posted 4 months ago

“Absolutely beautiful collection”

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Posted 5 months ago

Hi Jean, Thank you so much for the 5 stars, we really do appreciate it! Kind regards x

Posted 4 months ago

“I have not received my order after nearly 3 weeks”

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Posted 5 months ago

Hi Amanda, We're so sorry to hear that your order hasn't arrived. Please contact us on hello@graceandcojewellery.co.uk and we can investigate this further for you. Kind regards

Posted 5 months ago

“It's was. Great”

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Posted 5 months ago

Hi Ian, Thanks so much for your feedback and the 5 stars - wow! Kind regards x

Posted 4 months ago

“Very prompt service well impressed would definitely order from them again & recommend to family & friends”

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Posted 5 months ago

Hi Deborah, Wow - Thanks so much for the recommendation we really do appreciate it! Kind regards x

Posted 4 months ago

“Great service - well done !”

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Posted 5 months ago

Hi Kevin, We are delighted with your review, thank you so much! Kind regards x

Posted 4 months ago

“Always great service”

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Posted 5 months ago

Hi Tina, Thank you for being a loyal customer we really do appreciate it! Kind regards x

Posted 4 months ago

“I shop in store a lot and didn't realise you could order online. Fabulous service and my purchase arrived a couple of days after ordering. Will definately use it again.”

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Posted 5 months ago

Hi Lorraine, Thank you for the amazing feedback, we really do appreciate it, and look forward to serving you again as a loyal customer. Kind regards x

Posted 5 months ago

“Very prompt service. Great jewellery. I would definitely use them again”

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Posted 5 months ago

Hi Lisa, We are delighted with your review, and pleased to know you will be a returning customer. Its great to know you are happy with the service. Kind regards x

Posted 5 months ago

“Fast delivery definitely *****”

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Posted 5 months ago

Hi Katreeona, Thank you for the 5 Star feedback, it really means a lot to us! Kind regards x

Posted 5 months ago

“Easy to use website Good updates”

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Posted 5 months ago

Hi Jodie, Great feedback! Thank you for the 5 Stars. Kind regards x

Posted 5 months ago

“Arrived really quickly”

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Posted 5 months ago

Hi Lorna, Great 5 Star feedback! Kind regards x

Posted 5 months ago

“Good, fast service.”

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Posted 5 months ago

Thank you so much for the wonderful review, we really appreciate it! Kind regards x

Posted 5 months ago

“Perfect , Lovley charm”

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Posted 5 months ago

Hi Jill, Thank you for the 5 Star feedback, it means a lot to us! Kind regards x

Posted 5 months ago

“I had it personaly engraved and came on time. Its beautiful”

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Posted 5 months ago

Hi Adele, This is great to hear! Thanks for the wonderful feedback. Kind regards x

Posted 5 months ago

“Fast delivery. Product exactly as expected”

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Posted 5 months ago

Hi Sharon, Thank you for the 5 Star feedback! Wonderful review. Kind regards x

Posted 5 months ago

Grace & Co Jewellery is rated 4.8 based on 7,061 reviews