Grace & Co Jewellery Reviews

Name: Grace & Co Jewellery
Address: 17 Market Street, Ashby-de-la-Zouch, Leicestershire
Rating: 4.82

4.8 Rating 7,047 Reviews

95 %

of reviewers recommend Grace & Co Jewellery

4.8

Based on 7,047 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Grace & Co Jewellery:

Grace & Co is a family-run and family-owned contemporary jewellers set up in 2010 by two jewellery professionals with over 40 years of experience between them.

Since the doors of the first opened, Grace & Co has continued to grow and now stocks world-renowned, contemporary jewellery, watches, charms, and accessories 9 locations across the Midlands area.

Their knowledge and expertise in the jewellery industry have resulted in a team of staff that provide excellent customer service and a fabulous shopping experience, whether it be in-store or online.

Visit Website

Phone:

01530 587227

Email:

joseph@graceandcojewellery.co.uk

Location:

17 Market Street,
Ashby-de-la-Zouch
Leicestershire
LE65 1AF

Grace & Co Jewellery 5 star review on 18th February 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I enjoyed my experiance shopping with you. Yhank you.”

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Posted 5 months ago

Hi James, That's great to hear, Thanks for the lovely review we really do appreciate it! Kind regards x

Posted 5 months ago

“Easy to place order and received in a timely manner.”

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Posted 5 months ago

Hi Julie, Thanks for the wonderful review! 5 Stars Wow. Kind regards x

Posted 5 months ago

“Fab …. 👍came in 2 days ,was excellent”

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Posted 5 months ago

Hi Mark, We are thrilled to hear you are happy with the service. Wonderful review! Kind regards x

Posted 5 months ago

“Unfortunately item hasn’t turned up in time frame and nothing can do until 10 working days have past. Missing the event had brought this for”

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Posted 5 months ago

Hi Clare, We are very disappointed to hear this, please get in touch so we can resolve this issue, if your order still hasn't turned up. Please accept our apologies. Kind regards x

Posted 5 months ago

“I was very pleased with my order for a Simba charm from start to finish. The delivery was on time and the price was great too. Thankyou.”

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Posted 5 months ago

Hi Mavis, Wow - 5 Stars! We are delighted to hear you are pleased with your Simba charm and the service. Kind regards x

Posted 5 months ago

“I ordered a charm and the wrong item was sent. I emailed twice but had no response so I went into a local Grace shop and the staff in there were brilliant and sorted the issue straight away.”

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Posted 5 months ago

Please accept our apologies for any inconvenience this has caused, we are pleased it got resolved in the end. Kind regards x

Posted 5 months ago

“I’m very happy with my nomination charms I bought for a present to my daughter.”

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Posted 5 months ago

Hi Natalie, We hope your daughter loves her Nomination charms! Thanks for the wonderful review. Kind regards x

Posted 5 months ago

“Quick and efficient.”

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Posted 5 months ago

Hi Stephen, Thanks for the great review, we really do appreciate it. Kind regards x

Posted 5 months ago

“Very good choice fast and efficient delivery very happy with my purchase”

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Posted 5 months ago

Hi Victoria, We are delighted to hear you are happy with the service. Thank you for the 5 Stars! Kind regards x

Posted 5 months ago

“Very pleased with my bracelet, good price excellent service thankyou 😀”

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Posted 5 months ago

Hi Elizabeth, Thank you for the lovely review, we are thrilled you are happy with your product and our service. Kind regards x

Posted 5 months ago

“1st time ordering,great price,fast delivery. Definitely be ordering again”

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Posted 5 months ago

Hi Una, We are delighted to hear you will be a returning customer, and we really appreciate the 5 Stars. Kind regards x

Posted 5 months ago

“Excellent goods and service”

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Posted 5 months ago

Thank you for the great review and 5 Stars! Kind regards x

Posted 5 months ago

“Goods arrived on time all in great condition”

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Posted 5 months ago

Hi Barbara, We are thrilled you had a positive experience with us! Kind regards x

Posted 5 months ago

“Very good quick delivery”

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Posted 5 months ago

Hi Jeannette, Thank you for the great review, we are pleased you had a positive experience! Kind regards x

Posted 5 months ago

“Quick delivery. Lovely packaging thank you”

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Posted 5 months ago

Thank you so much for your wonderful review! We are thrilled you had such a positive experience with us. Kind regards x

Posted 5 months ago

“Grace &co wetecamazing when i called them.As i had put wrong sddress on my delivery goods were returned to them and are re sending my gift for my grandaughters christmas.Such a reluef as thought would have to order another Braclet.”

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Posted 5 months ago

Hi Elizabeth, Thank you for the wonderful feedback, we are delighted to hear your order was rectified. We hope your granddaughter is happy with her Christmas present. Kind regards x

Posted 5 months ago

“Very speedy delivery thanks”

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Posted 5 months ago

Hi Gary, Thanks for the wonderful review! Kind regards x

Posted 5 months ago

“Item not received yet and no tracking info”

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Posted 5 months ago

Hello Caroline We're emailing you with regards to this, so we can get this sorted for you

Posted 5 months ago

“Very quick delivery.”

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Posted 5 months ago

Hi Clifford, We are thrilled you are happy with the service, thanks for the 5 stars! Kind regards x

Posted 5 months ago

“Still no delivery and no email response”

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Posted 5 months ago

If you still haven't received your order please get in touch so we can resolve this issue. Please accept our apologies. Kind regards x

Posted 5 months ago

Grace & Co Jewellery is rated 4.8 based on 7,047 reviews