Grace & Co Jewellery Reviews

Name: Grace & Co Jewellery
Address: 17 Market Street, Ashby-de-la-Zouch, Leicestershire
Rating: 4.83

4.8 Rating 6,752 Reviews

96 %

of reviewers recommend Grace & Co Jewellery

4.8

Based on 6,752 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Grace & Co Jewellery:

Grace & Co is a family-run and family-owned contemporary jewellers set up in 2010 by two jewellery professionals with over 40 years of experience between them.

Since the doors of the first opened, Grace & Co has continued to grow and now stocks world-renowned, contemporary jewellery, watches, charms, and accessories 9 locations across the Midlands area.

Their knowledge and expertise in the jewellery industry have resulted in a team of staff that provide excellent customer service and a fabulous shopping experience, whether it be in-store or online.

Visit Website

Phone:

01530 587227

Email:

joseph@graceandcojewellery.co.uk

Location:

17 Market Street,
Ashby-de-la-Zouch
Leicestershire
LE65 1AF

Grace & Co Jewellery 5 star review on 15th August 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Charm was nice and delivery on time”

Helpful Report

Posted 2 weeks ago

Hi Julie, We are delighted with your review. Thank you. Kind Regards x

Posted 2 weeks ago

“No even got my order”

Helpful Report

Posted 3 weeks ago

Hi Daniel We understand your frustration about this situation. We are investigating this with Royal Mail as your order is showing as delivered. In the meantime, we have now resolved this with you through customer service and processed a refund for the order. Kind Regards x

Posted 2 weeks ago

“Placed order and received within 2 days great service”

Helpful Report

Posted 3 weeks ago

Hi Claire, Thankyou for choosing us for purchasing your pandora necklace. Kind regards x

Posted 3 weeks ago

“Very quick in sending it, very happy with my purchase”

Helpful Report

Posted 3 weeks ago

Hi Shirley, Thankyou for the great review, and shopping with us. Kind regards x

Posted 3 weeks ago

“Quality good and the item arrived very quickly”

Helpful Report

Posted 3 weeks ago

Hi Karen, Thank you for choosing us to purchase your Nomination Jewellery, it means a lot. Kind regards x

Posted 3 weeks ago

“Item turned up quickly, great service”

Helpful Report

Posted 3 weeks ago

Hi Mark, Thank you for your great review. Kind regards x

Posted 3 weeks ago

“Easy to order, fast delivery. No issues at all.”

Helpful Report

Posted 3 weeks ago

Hi Julie, That's great to hear, thank you for the great review. Kind regards x

Posted 3 weeks ago

“Great pandora charm will use again”

Helpful Report

Posted 3 weeks ago

Hi Lesley, We are pleased you're happy with your Pandora Charm, also happy to hear you will be a returning customer. Kind regards x

Posted 3 weeks ago

“Excellent service. Prompt delivery.”

Helpful Report

Posted 3 weeks ago

Hi Lynda, Thanks for the great review, it means a lot. Kind regards x

Posted 3 weeks ago

“Beautiful great quality haven't put them on yet”

Helpful Report

Posted 3 weeks ago

Hi Janice, We are pleased you are happy with your nomination purchase, thank you for the great review. Kind Regards x

Posted 3 weeks ago

“Will order here again great service”

Helpful Report

Posted 3 weeks ago

Hi Andrea, That's great to hear, we are so pleased you are happy with the service. Kind regards x

Posted 3 weeks ago

“Very fast delivery. Items great as expected”

Helpful Report

Posted 3 weeks ago

Hi Robert, We are so pleased you are happy with your Nomination purchase from us! Kind regards x

Posted 3 weeks ago

“Great service”

Helpful Report

Posted 4 weeks ago

Hi Tracy, Thank you for the great review. Kind regards x

Posted 3 weeks ago

“Beautiful bracelet would order again nice quality and price decent . Lovely presentation box”

Helpful Report

Posted 4 weeks ago

Hi Lyn, We are thrilled to hear you love your new beautiful bracelet and it arrived looking lovely! Thankyou for leaving us positive feedback, we really appreciate it! Kind Regards x

Posted 3 weeks ago

“Always love your products”

Helpful Report

Posted 4 weeks ago

Hi ASA, Thank you so much. We really appreciate your continued support, your loyalty means a lot to us! Kind Regards x

Posted 3 weeks ago

“High quality item as described. Delivered in quick time. Many thanks”

Helpful Report

Posted 4 weeks ago

Hi C, Thankyou! We're delighted to hear that your order arrived quickly and met your expectations. We really appreciate your review. Kind Regards x

Posted 3 weeks ago

“Good choice of Nomination charms, easy to order, swift delivery and arrived before estimated due date. Items were well packaged.”

Helpful Report

Posted 4 weeks ago

Hi Deborah, We're so happy you enjoyed our range and had a smooth shopping experience. We hope you love your charms. Thankyou for your positive feedback! Kind Regards x

Posted 3 weeks ago

“Ordered online no hassle arrived safely in only a couple of days. I was unable to work out how to put charms on so went into your Kettering store very helpful and put on for me.”

Helpful Report

Posted 4 weeks ago

Hi, We are thrilled to hear that, Thankyou! Its great to know that our Kettering team could help out. Thankyou for taking the time to leave us a review. Kind Regards x

Posted 3 weeks ago

“Beautiful bought for a present”

Helpful Report

Posted 4 weeks ago

Hi Melanie, We're so pleased you found the perfect gift, we hope the recipient loves it as much as you did. Thank you for leaving us a review! Kind Regards x

Posted 3 weeks ago

“I got exactly what I ordered and am pleased with it”

Helpful Report

Posted 4 weeks ago

Hi Barbara, Thankyou so much for the review! We're really glad to hear everything arrived just as expected. We appreciate your support. Kind Regards x

Posted 3 weeks ago

Grace & Co Jewellery is rated 4.8 based on 6,752 reviews