Grace & Co Jewellery Reviews

Name: Grace & Co Jewellery
Address: 17 Market Street, Ashby-de-la-Zouch, Leicestershire
Rating: 4.82

4.8 Rating 7,230 Reviews

95 %

of reviewers recommend Grace & Co Jewellery

4.8

Based on 7,230 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About Grace & Co Jewellery:

Grace & Co is a family-run and family-owned contemporary jewellers set up in 2010 by two jewellery professionals with over 40 years of experience between them.

Since the doors of the first opened, Grace & Co has continued to grow and now stocks world-renowned, contemporary jewellery, watches, charms, and accessories 9 locations across the Midlands area.

Their knowledge and expertise in the jewellery industry have resulted in a team of staff that provide excellent customer service and a fabulous shopping experience, whether it be in-store or online.

Visit Website

Phone:

01530 587227

Email:

joseph@graceandcojewellery.co.uk

Location:

17 Market Street,
Ashby-de-la-Zouch
Leicestershire
LE65 1AF

Grace & Co Jewellery 5 star review on 27th June 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, everything was received as it should be!”

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Posted 2 months ago

Hi Rebakah, Thanks for your review, we're delighted to hear you're pleased with our service. Kind regards

Posted 2 months ago

“Very quick delivery, very nicely packaged. My sister was made up with her gift.”

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Posted 2 months ago

Hi Jo, Thanks for your review! We're pleased to hear your order arrived in good time and that your sister loves her gift! Kind regards

Posted 2 months ago

“Ordered necklace, earrings and bracelet, all items were delivered quickly. They are all of good quality, my wife is very pleased with them.”

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Posted 2 months ago

Hi Paul, Thank you for your review; we're really pleased to hear about your experience, and also that your wife loves her gifts! Kind regards

Posted 2 months ago

“Love the great service I always receive from you orders always on time well presented and I love any sales you give to customers thank you”

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Posted 2 months ago

Thank you Martha for your lovely 5* review!

Posted 2 months ago

“Have ordered from you before, again as always excellent service”

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Posted 2 months ago

Thank you for your lovely review!

Posted 2 months ago

“Very quick delivery and jewellery are just as described will definitely be making more purchases”

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Posted 2 months ago

Thank you Jennifer for your 5* review!

Posted 2 months ago

“Nice charm, with a good selection to choose from on the website. Shame that you have to pay extra to obtain a gift bag from Grace & Co. The ribbon to tie the bag wasn't even included. Makes it all rather cheap & underwhelming! Whenever I've purchased jewellery online, the presentation gift bag has always been included as the finishing touch, so being charged is a first for me when buying jewellery. The service from Royal Mail was disappointing & it took longer than expected to receive my charm. Not the fault of Grace & Co, but something that needs to be addressed by them. I advise using the expediated delivery, rather than the untraceable free delivery option, especially if your order is time sensitive. I like the nomination charm itself, and i know my Sister will love it as her 70th Birthday present. Overall, Grace & Co are a decent company to buy from. Just keep in mind the presentation gift bag costs extra, as does 24 or 48 hour delivery.”

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Posted 2 months ago

Thank you Alison for your review. We are happy to hear you are pleased with the charm you purchased for your sister as a gift. Thank you for your honest feedback regarding our gift bags, we will pass on your concern to the team regarding this. Our apologies that your order took longer then expected to arrive due to Royal mail, while this is something that is out of our direct control, we appreciate you sharing your experience to hopefully help other customers ordering with us, especially if it is need ASAP. Thank you again for your review.

Posted 2 months ago

“Delivered when said The products were as description. My daughter will be very happy with hers as I am with mine.”

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Posted 2 months ago

Thank you Lesley for your 5* review, we are happy to hear you are both happy with your items!

Posted 2 months ago

“Easy to navigate, order and pay... Was delivered very quickly. Too thank you will order again x”

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Posted 2 months ago

Thank you Karen for your lovely 5* review!

Posted 2 months ago

“Absolutely love it it was a little bit tricky trying to do things, but it was well worth it”

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Posted 2 months ago

Thank you Tracey for your 5* review, the Nomination bracelets can be tricky sometimes but we agree definitely worth it!

Posted 2 months ago

“I purchased 3 charms. I usually purchase from the store in Nottingham but tried the online site out of curiosity, it is easy to use, lots of choice. The items were individually boxed and packaged as well as those purchased from the shop so were in perfect condition when they arrived. I still prefer the shop as I like to look at the jewellery, the staff are lovely and so helpful but the Grace & co online site is an excellent alternative for those who prefer online shopping.”

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Posted 2 months ago

Thank you Julie for this lovely review, we are glad to hear you were impressed with our online services. Such lovely words about our staff.

Posted 2 months ago

“Thank you for my Nomination Charms so made up with them and they didn't take long to arrive👍”

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Posted 2 months ago

Thank you Elizabeth for your 5* review, we are pleased to hear you love your new nomination charms!

Posted 2 months ago

“Good quality products ,easy tp order with a quick delivery service.”

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Posted 2 months ago

Thank you pauline for this lovely 5* review!

Posted 2 months ago

“Prompt product as described”

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Posted 2 months ago

Thank you for your 5* review!

Posted 2 months ago

“Excellent product and service”

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Posted 2 months ago

Thank you John for your kind review!

Posted 2 months ago

“Great jewellery at a good price, will definitely use again in the future.”

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Posted 2 months ago

Thank you Jan for your lovely 5* review!

Posted 2 months ago

“I was very pleased with the item I from grace & c9”

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Posted 2 months ago

Thank you Jane for your 5* review, we are happy to hear you are pleased with your new item.

Posted 2 months ago

“Fast delivery”

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Posted 2 months ago

Thank you for your 5* review!

Posted 2 months ago

“Just what I ordered quick delivery time great to do business with”

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Posted 2 months ago

Thank you John for your nice 5* review!

Posted 2 months ago

“Perfect! Fast delivery well packaged!”

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Posted 2 months ago

Thank you for your 5 * review!

Posted 2 months ago

Grace & Co Jewellery is rated 4.8 based on 7,230 reviews