Grace & Co Jewellery Reviews

Name: Grace & Co Jewellery
Address: 17 Market Street, Ashby-de-la-Zouch, Leicestershire
Rating: 4.82

4.8 Rating 7,228 Reviews

95 %

of reviewers recommend Grace & Co Jewellery

4.8

Based on 7,228 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About Grace & Co Jewellery:

Grace & Co is a family-run and family-owned contemporary jewellers set up in 2010 by two jewellery professionals with over 40 years of experience between them.

Since the doors of the first opened, Grace & Co has continued to grow and now stocks world-renowned, contemporary jewellery, watches, charms, and accessories 9 locations across the Midlands area.

Their knowledge and expertise in the jewellery industry have resulted in a team of staff that provide excellent customer service and a fabulous shopping experience, whether it be in-store or online.

Visit Website

Phone:

01530 587227

Email:

joseph@graceandcojewellery.co.uk

Location:

17 Market Street,
Ashby-de-la-Zouch
Leicestershire
LE65 1AF

Grace & Co Jewellery 5 star review on 27th June 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fab website fast delivery. My go to for quodo jewellery.”

Helpful Report

Posted 1 month ago

Thank you Jennifer for your 5* review!

Posted 1 month ago

“Beautiful product! Speedy delivery! Highly recommend!⭐️⭐️⭐️⭐️⭐️”

Helpful Report

Posted 1 month ago

Thank you for your 5* review, we are pleased you are happy with our service.

Posted 1 month ago

“I had to contact the company about a change of address and the staff were very helpful and sorted it all out, very professional. My nomination charm arrived very fast and I am really happy with all aspects of the company”

Helpful Report

Posted 1 month ago

“Fast delivery and as described. Lovely ring topper.”

Helpful Report

Posted 1 month ago

“Second time I have bought from them, certainly won't be the last. Excellent service”

Helpful Report

Posted 1 month ago

“Easy to navigate website and easy to order. Kept up-to-date with delivery. Delivered very quickly. Ordered on Tuesday arrived by Thursday. Excellent.”

Helpful Report

Posted 1 month ago

Thank you Jennifer for your lovely 5* review, we are pleased to hear you are happy with our overall service.

Posted 1 month ago

“Excellent service and purchase delivered on time”

Helpful Report

Posted 1 month ago

Thank you Jacqueline for your lovely 5* review!

Posted 1 month ago

“Very happy”

Helpful Report

Posted 1 month ago

Hi Julie, Thanks for your 5* review; we're really pleased to hear how happy you are! Kind regards

Posted 1 month ago

“Excellent”

Helpful Report

Posted 1 month ago

Hi Daphney, Thank you for your review! Kind regards

Posted 1 month ago

“Easy to order, website was great and found what I was looking for quickly. Delivery was also quick. Very happy with purchase.”

Helpful Report

Posted 1 month ago

Hi Annmarie, Thank you for your review! We're really pleased to hear how happy you are with our service, as well as your purchase! Kind regards

Posted 1 month ago

“Not delivered when it was supposed to be ,but unfortunately you hide behind and say it was the post office that’s at fault and that’s that. But if you cared you would say what your going to do about and try and make sure no one else will have the same problem especially as it was for a birthday”

Helpful Report

Posted 1 month ago

Hi Wayne, We’re really sorry that your order didn’t arrive within the expected timeframe, particularly as it was intended as a gift. We completely understand how disappointing and frustrating this must have been. Your order was dispatched by us on time, but unfortunately Royal Mail has been experiencing some delivery delays due to the recent extreme heat. While this is outside our direct control, we appreciate that you placed your order with us and expected it to arrive within the timeframe provided. As a gesture of apology, we have already refunded the postage fee you paid, as communicated to you. We understand that this doesn’t make up for the disappointment of your gift not arriving in time, but we wanted to do what we could to acknowledge the inconvenience caused. We’re very sorry again for the inconvenience and disappointment this has caused.

Posted 1 month ago

“Excellent service”

Helpful Report

Posted 1 month ago

Thank you Angela for your 5* review!

Posted 1 month ago

“Grace & Co have lots of beautiful jewellery to choose from. I placed an order and it arrives quickly and the jewellery was as expected. Would definitely buy from them again”

Helpful Report

Posted 1 month ago

Thank you Tracy for your lovely 5* review, we look forward to seeing your next order.

Posted 1 month ago

“Fab service”

Helpful Report

Posted 1 month ago

Thank you Rebecca for your 5* review.

Posted 1 month ago

“Had some lovley stuff from here but got a surprise bag and didnt like nothing and ring was small I didn't expect everything be perfect for £20 but one thing would have been nice”

Helpful Report

Posted 1 month ago

Hi Christine, Thank you for your honest review and feedback. We are sorry to hear you didn't like anything you received in your Mystery bag, as the contents of each bag are selected at random the mix of styles included in the bag is varied. We can only apologies for your disappointment, we will pass on you feedback to the online team. Kind regards

Posted 1 month ago

“Easy ordering quick delivery”

Helpful Report

Posted 1 month ago

Thank you for your 5* review!

Posted 1 month ago

“Fab service lovely charm”

Helpful Report

Posted 1 month ago

Thank you Kelly for your 5* review!

Posted 1 month ago

“Grace & Co is always my go to for birthdays. With a wide selection of beautiful jewellery and offering so many price points, there’s something for everyone. Dispatch is always speedy and I’m always impressed with the website photographs and descriptions as they’re spot on. A great company to make fabulous purchases from.”

Helpful Report

Posted 1 month ago

Thank you Helen for your lovely 5* review and for being such a loyal customer.

Posted 1 month ago

“Lovely charms thank you, but the extra I paid for the words on a piece of card was very disappointing, very bland and very uninspiring, no colour no pretty card, or even a pattern, just very plain and boring! you shouldn’t charge extra for special words if you’re not going to make them appear special and heartfelt! That is just money for old rope in my opinion. Not a good look for a company selling pretty charms which will mean something to every recipient!”

Helpful Report

Posted 1 month ago

Hi Angela, Thank you for your honest review, we are pleased you love the charm. We are sorry to hear you are disappointed with our Gift Note style, your thoughts will get passed on to our online team. Thank you for taking the time to write a review. Kind regards

Posted 1 month ago

“Love my charm, excellent service nd great perks.”

Helpful Report

Posted 1 month ago

Hi Sharon, Thank you for your review, we're really pleased to hear you're happy with your new charm! Kind regards

Posted 1 month ago

Grace & Co Jewellery is rated 4.8 based on 7,228 reviews