Grace & Co Jewellery Reviews

Name: Grace & Co Jewellery
Address: 17 Market Street, Ashby-de-la-Zouch, Leicestershire
Rating: 4.82

4.8 Rating 7,120 Reviews

95 %

of reviewers recommend Grace & Co Jewellery

4.8

Based on 7,120 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Grace & Co Jewellery:

Grace & Co is a family-run and family-owned contemporary jewellers set up in 2010 by two jewellery professionals with over 40 years of experience between them.

Since the doors of the first opened, Grace & Co has continued to grow and now stocks world-renowned, contemporary jewellery, watches, charms, and accessories 9 locations across the Midlands area.

Their knowledge and expertise in the jewellery industry have resulted in a team of staff that provide excellent customer service and a fabulous shopping experience, whether it be in-store or online.

Visit Website

Phone:

01530 587227

Email:

joseph@graceandcojewellery.co.uk

Location:

17 Market Street,
Ashby-de-la-Zouch
Leicestershire
LE65 1AF

Grace & Co Jewellery 5 star review on 27th June 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service as usual. Prompt delivery Many thanks”

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Posted 6 years ago

“Great thanks”

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Posted 6 years ago

“I ordered a nominations watch which cost £115 . It was supposed to come with a free nominations jewellery box. The watch arrived quickly but the jewellery box still hasn’t arrived. I have emailed but no reply as yet. I am very disappointed with the service.”

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Posted 6 years ago

Hello, Pam. Thank you for finding us. We think we have a couple of apologies to make with regards to this. Firstly, for not managing to come back to you sooner with regards to your order. Our staff levels have been massively reduced over the recent weeks and emails such as customer queries have been doing to an unattended inbox. It's been a little crazy, so we're ever so sorry for appearing to be ignorant. Secondly, for not sending out your free gift! We've had a look at your order and for some reason, your purchase didn't flag up the system to automatically apply the free jewellery box to your shopping bag. After investigating this we can only imagine that it somehow broke on your order, or you may have accidentally removed it from your shopping bag when it was added, but the latter doesn't make sense to us. So, again our apologies, but we do have a jewellery box placed aside for you which we're having sent out to you as soon as we have the ability to do so as we're on restricted posting capabilities due to these unfortunate times. We'll get this sorted for you, Pam, we promise. We're so sorry again. Stay safe.

Posted 6 years ago

“I was kept well informed of the progress of my order which arrived promptly and well packaged.”

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Posted 6 years ago

“Great service from start to finish. Will purchase from you again. Thank you x”

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Posted 6 years ago

“It arrived quickly and it was what I ordered.”

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Posted 6 years ago

“qwertyuiop”

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Posted 6 years ago

“First Class Service thank you !”

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Posted 6 years ago

“friendly staff”

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Posted 6 years ago

“So happy with the bracelet! Mum loved it! Now we match! Super cute! Also arrived earlier than expected so it was just in time for Mother’s Day!”

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Posted 6 years ago

“Very easy to order online Very quick delivery Will definitely use again and recommend to others”

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Posted 6 years ago

“Beautiful charms!”

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Posted 6 years ago

“Order arrived quickly and well packaged with a lovely hand written note.”

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Posted 6 years ago

“My earrings were exactly as described and arrived quickly. Very pleased with the service.”

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Posted 6 years ago

“Loved my charms they where perfect”

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Posted 6 years ago

“Couldn't fault the service online and in store. Will continue to shop with Grace and Co.”

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Posted 6 years ago

Hello, thank you for finding us again. We hope you were impressed with your NOMINATION order that you received from us. We look forward to you coming back to us for some more purchases in the future. Thank you once again.

Posted 6 years ago

“Excellent product and service”

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Posted 6 years ago

Hello, Brian. Thank you for reaching out to us. We hope that your Number 39 necklace and hot diamonds earrings were a well received gift. We hope that in the near future you may consider coming back to us to make some more purchases. Thank you for finding us again.

Posted 6 years ago

“So quick, so helpful and friendly! You had me at ‘thank you for finding us’!”

Grace & Co Jewellery 5 star review on 23rd March 2020

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Posted 6 years ago

Hello, Lynne. Thank you for getting back to us. We hope that you did enjoy your NOMINATION bracelet and links. We hope that you will be returning to us for some more NOMINATION charms to accompany the ones you have already purchased. Thank you for finding us again!

Posted 6 years ago

“Great efficient service&delivery and value for money!”

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Posted 6 years ago

Hello, Julie. Thank you for returning to us. We hope that your NOMINATION charm was a well received gift and that you may consider coming back to us for some more NOMINATION purchases in the future.

Posted 6 years ago

“Excellent service, order arrived with a gift bag would definitely recommend”

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Posted 6 years ago

Hello, thank you for reaching out to us. We hope that the Tommy Hilfiger earrings were a well received gift. We like to ensure that all of our items are well presented and that our customers are provided with a great service. We are hopeful that in the future you will return to us for some more purchases.

Posted 6 years ago

Grace & Co Jewellery is rated 4.8 based on 7,120 reviews