Grace & Co Jewellery Reviews

Name: Grace & Co Jewellery
Address: 17 Market Street, ,, 17 Market Street, ,, Ashby de la Zouch
Rating: 4.83

4.8 Rating 6,450 Reviews

96 %

of reviewers recommend Grace & Co Jewellery

4.8

Based on 6,450 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Grace & Co Jewellery:

Grace & Co is a family-run and family-owned contemporary jewellers set up in 2010 by two jewellery professionals with over 40 years of experience between them.

Since the doors of the first opened, Grace & Co has continued to grow and now stocks world-renowned, contemporary jewellery, watches, charms, and accessories 9 locations across the Midlands area.

Their knowledge and expertise in the jewellery industry have resulted in a team of staff that provide excellent customer service and a fabulous shopping experience, whether it be in-store or online.

Visit Website

Phone:

01530 587227

Email:

hello@graceandcojewellery.co.uk

Location:

17 Market Street, ,,
17 Market Street, ,
Ashby de la Zouch
LE65 1AF

Grace & Co Jewellery 5 star review on 10th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service”

Helpful Report

Posted 5 years ago

Hello, Marie. Thank you for leaving us a 5 star review. We hope that you'll be back for more NOMINATION charms again soon. And as we say, "Thank you for finding us!"

Posted 5 years ago

“Will definitely use again, fast efficient and kept uptown date with order. Beautiful piece for a special friend whi shall luv it as much as I do.”

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Posted 5 years ago

Hello. Just a quick note to say thank you for leaving us a lovely review. The words you've used are exactly what we strive to achieve. We hope that you may be back to visit us again, and hopefully, on the next visit, you'll perhaps treat yourself! We hope that JOMA JEWELLERY bracelet has indeed been well received. Thanks, again.

Posted 5 years ago

“Love this company - excellent product at a great price. The little note made me feel special - thank you so much!”

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Posted 5 years ago

Hello. And as we like to say, "Thank you for finding us!" We're pleased to read your positive review of us, thank you for this, and we hope you enjoy your purchase. Hopefully, you'll be back to visit us sometime soon. Thank you, again.

Posted 5 years ago

“Fantastic communication, super quick delivery.”

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Posted 5 years ago

Hello, Julie. Thank you for taking the time to leave us a review, it's lovely to read, thank you. Enjoy your NOMINATION charms and we hope to see you again soon. Either instore or online! Thanks, again.

Posted 5 years ago

“Extremely satisfied, very fast delivery and great packaging.”

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Posted 5 years ago

Hello. Thank you for taking the time out to leave us a lovely little review. We're glad to hear that you're happy and we hope that you'll be back to visit us again, soon. (And yes, the ANIA HAIE packaging is pretty fab, as are the necklaces!) ;)

Posted 5 years ago

“Beautiful earrings and bracelet bought for my daughter's graduation.”

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Posted 5 years ago

Hello. We just wanted to drop you a quick note to say thank you for taking the time out to leave us a lovely little review. The matching DAISY bracelet and earrings are lovely! And also a great choice.. (We have matching necklaces, too) ;) We hope that you will return to us again some day soon. Thank you again for finding us.

Posted 5 years ago

“Really pleased with the service of my charms. It was noticed before dispatch that one of the charms was scratched. I haD various options how to proceed but decided to wait on another one being sent from Italy. I was updated the whole time and my order arrived quicker than expected. Excellent prices, outstanding communication, fab choice and good prices. Thanks, will use Grace & co again”

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Posted 5 years ago

Hello, Helen. And once again, thank you for finding us. We'd just like to say thank you also for leaving us a fab review. Not every order goes smoothly but we do try to ensure that if anything isn't right, we make it so the best way that we can for everyone. We hope that the NOMINATION charms have been well received and that we will use us again at some point again soon. Thanks again.

Posted 5 years ago

“Excellent sale excellent seller. Will visit again.”

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Posted 5 years ago

Hello, Margot. Just a quick note to say thank you for leaving us a lovely little review. We hope that your rose gold NOMINATION charm has been well received and that you will indeed be back to visit us again soon.

Posted 5 years ago

“Really good service as well as being very helpful. Nice and easy collecting my order.”

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Posted 5 years ago

Hello, Kiara. Thank you for shopping with us online and for leaving us a review. We hope that the colours of your LES GEORGETTE leather insert suit you well and that you will consider visiting us again soon. Thank you again for finding us.

Posted 5 years ago

“Great company to deal with. Superb service and very professional. 10 out of 10”

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Posted 5 years ago

Hello, Mark. And again, thank you for finding us. We're pleased to receive such a glowing review of the service that we've provided. We do try and will continue to do so. Thank you for taking the time out to let us know that everything has gone well and we hope that you may return to see again at some point in the future. Thanks, again.

Posted 5 years ago

“Very pleased with my recent purchase and the delivery service - thank you”

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Posted 5 years ago

Hello, Nicola. Thank you for taking the time out to leave us a lovely little review for us. At times, our delivery service can be second to none! ;) Enjoy your earrings and we hope that you'll be back to see us again soon. Thanks, again.

Posted 5 years ago

“This company is just fantastic, the customer service is second to none, always putting the customer first.”

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Posted 5 years ago

Hello, Carrine. We're so grateful for receiving your fab review. Thank you for coming back to us yet again and we hope to see you again soon. Thanks, again.

Posted 5 years ago

“Good communication. Fast despatch and delivery.”

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Posted 5 years ago

Hello, Alison. Thank you for leaving us a review. We do try to ensure we do exactly what you say we have done. We hope that your NOMINATION birthstone charm has been well received and that you will consider coming back to us again soon. And again, thank you for finding us!

Posted 5 years ago

“Excellent service. The colour of the stone is lovely”

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Posted 5 years ago

Hello, Kim. Thank you for taking the time out to leave us a lovely review. We hope that you enjoy your QUDO gem top (it is a beautiful colour!) and that will consider coming back to us for more of them at some point soon. Thanks again.

Posted 5 years ago

“Excellent communication and delivery. Delighted with my purchase thank you.”

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Posted 5 years ago

Hello, Barbara. And again, thank you for finding us. And also, thank you for leaving us a lovely review. We try really hard to not just meet but to exceed customer's expectations so this is good to hear. Enjoy your NOMINATION necklace and we hope to see you back visiting us again soon.

Posted 5 years ago

“The watch was perfect and the delivery was very fast. Would definitely buy from here again”

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Posted 5 years ago

Hello, Amy. Thank you for not only finding us but also for your review. We're committed to ensuring that yours and everyone else's orders are dispatched quickly and safely. We hope you enjoy your time with your OLIVIA BURTON watch. (We love them!) Thanks again and we look forward to seeing you again soon.

Posted 5 years ago

“Extremely fast delivery and charm well protected”

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Posted 5 years ago

Hello, again. We just wanted to drop you a note to say thank you for your little review. It means a lot to us and we're happy that you're happy. Hopefully, you'll back to visit us.

Posted 5 years ago

“Good communication and my item arrived very promptly so thank you Grace & co. for making this an enjoyable experience. And on the plus side the item was a gift that the recipient adored.”

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Posted 5 years ago

Hello, Lynne. And as we like to say, thank you for finding us. We're very pleased to hear that we've been able to ensure we've kept you in the know throughout your journey shopping with us. We try really hard to make sure this happens so, thank you for your kind words. We hope that you'll be returning to us sometime in the future.

Posted 5 years ago

“Thank you for your concern and quick delivery”

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Posted 5 years ago

Hello, Lynne. Thank you for leaving us a lovely little review. We hope your JOMA items arrived as speedily as we wished. Thank you again and we hope that you will be back to visit us.

Posted 5 years ago

“Excellent service!!so helpful&fast A*!!”

Helpful Report

Posted 5 years ago

Hi, Jodie-Lee. Thank you for leaving us a lovely review. We know we had a little difficulty with your orders but we're glad to have been of help to get your NOMINATION items. We hope that you will be back to visit us again soon one day. Thanks again.

Posted 5 years ago

Grace & Co Jewellery is rated 4.8 based on 6,450 reviews