Grace & Co Jewellery Reviews

Name: Grace & Co Jewellery
Address: 17 Market Street, ,, 17 Market Street, ,, Ashby de la Zouch
Rating: 4.83

4.8 Rating 6,450 Reviews

96 %

of reviewers recommend Grace & Co Jewellery

4.8

Based on 6,450 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Grace & Co Jewellery:

Grace & Co is a family-run and family-owned contemporary jewellers set up in 2010 by two jewellery professionals with over 40 years of experience between them.

Since the doors of the first opened, Grace & Co has continued to grow and now stocks world-renowned, contemporary jewellery, watches, charms, and accessories 9 locations across the Midlands area.

Their knowledge and expertise in the jewellery industry have resulted in a team of staff that provide excellent customer service and a fabulous shopping experience, whether it be in-store or online.

Visit Website

Phone:

01530 587227

Email:

hello@graceandcojewellery.co.uk

Location:

17 Market Street, ,,
17 Market Street, ,
Ashby de la Zouch
LE65 1AF

Grace & Co Jewellery 5 star review on 10th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordering was easy and delivery was quick. Email updates always made me smile as they're written in such a happy and friendly way 🙂”

Helpful Report

Posted 5 years ago

Aw, thank you for your kind words, Karen. We do try. We hope that you may come back to us again soon. Maybe for a new pen!

Posted 5 years ago

“Brilliant thank you and delivered very quickly”

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Posted 5 years ago

No, thank you, Jane. Come back to us again soon. Or, visit us in either our Hinckley or our Ashby store.

Posted 5 years ago

“Super fast delivery was very happy”

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Posted 5 years ago

Thank you for finding us, Charlene. We'd only just got those Chain Drop Earrings in, as well! Hope to see you again soon.

Posted 5 years ago

“Speedy and efficient service. I ordered items on Saturday and they arrived on Monday. Would definitely recommend.”

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Posted 5 years ago

Thank you for your kind words, Natalie. Those necklaces are lovely. We hope to see you again soon.

Posted 5 years ago

“Really efficient.”

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Posted 5 years ago

Thank you, James. It's a pretty little charm, too. We hope that you'll be back soon.

Posted 5 years ago

“Beautiful pen very quick delivery. I will definitely use again I'm s very satisfied customer.”

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Posted 5 years ago

Thank you. They do have a lovely sparkle with all of those 1200 crystals! Please remember, we have some refills for them, just in case: https://www.graceandcojewellery.co.uk/accessories-c11/swarovski-blue-rollerball-pen-refill-p2558 We hope that you will come back to us again soon.

Posted 5 years ago

“Really nicely packaged and lovely necklace, was for my friends 21st present, will be using Grace and co. again Many thanks”

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Posted 5 years ago

Hello, Olivia. Well done on getting our highly popular pendant. We only have one left! We're glad to hear that you're happy and hope that you will come back to us again soon.

Posted 5 years ago

“Extremely pleased with my nomination charm link thank you. The service I received from start to finish was excellent xx”

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Posted 5 years ago

Hello, Samantha. Thank you for your positive feedback, we really appreciate it. See you again soon, we hope.

Posted 5 years ago

“Jewellery arrived quickly and was well wrapped. Really pleased with my pieces.”

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Posted 6 years ago

“Delivered very quickly”

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Posted 6 years ago

“Nice ,delivery was good”

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Posted 6 years ago

“Excellent service but would have appreciated being told I could buy a tool to make the job of putting on my charm easier.”

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Posted 6 years ago

“Delivered on time”

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Posted 6 years ago

“Item came very quick pleased with everything”

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Posted 6 years ago

“Just what I wanted and fast delivery. Thank you”

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Posted 6 years ago

“Excellent product”

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Posted 6 years ago

“Really pleased with the earrings which arrived quicker than expected, and which cost less than they would have from Amazon - would recommend Grace & Co and happily use them again myself.”

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Posted 6 years ago

“Good service, arrived on time. Thank you”

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Posted 6 years ago

“The bracelet was lovely and packaged well but I decided to return it as I liked something else more. I did include the postage receipt as I sent it special delivery which was £7.20 but they wouldn’t help with the returns cost, as it’s not their policy.”

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Posted 6 years ago

“Great product very happy with it thank you very much and very fast”

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Posted 6 years ago

Grace & Co Jewellery is rated 4.8 based on 6,450 reviews