Grace & Co Jewellery Reviews

Name: Grace & Co Jewellery
Address: 17 Market Street, Ashby-de-la-Zouch, Leicestershire
Rating: 4.82

4.8 Rating 7,046 Reviews

95 %

of reviewers recommend Grace & Co Jewellery

4.8

Based on 7,046 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Grace & Co Jewellery:

Grace & Co is a family-run and family-owned contemporary jewellers set up in 2010 by two jewellery professionals with over 40 years of experience between them.

Since the doors of the first opened, Grace & Co has continued to grow and now stocks world-renowned, contemporary jewellery, watches, charms, and accessories 9 locations across the Midlands area.

Their knowledge and expertise in the jewellery industry have resulted in a team of staff that provide excellent customer service and a fabulous shopping experience, whether it be in-store or online.

Visit Website

Phone:

01530 587227

Email:

joseph@graceandcojewellery.co.uk

Location:

17 Market Street,
Ashby-de-la-Zouch
Leicestershire
LE65 1AF

Grace & Co Jewellery 5 star review on 18th February 2026

Anonymous

Anonymous // 01/01/2019

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“Quick efficient service, product arrived in good time.”

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Posted 6 years ago

“Fast service . Very informative. Love my earrings”

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Posted 6 years ago

“Excellent service as always”

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Posted 6 years ago

“brilliant service product arrived next morning”

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Posted 6 years ago

“I ordered a bracelet for my daughter, an hour or so later a gentleman rang me to apologise to say he was sorry they no longer had it but had a newer version. It was slightly more expensive but I could have it for the same price. Your customer service was excellent. I would definitely order from your company again. Oh! and my daughter loved the bracelet.”

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Posted 6 years ago

“Didn’t receive an email to tell me my charm was ready to collect so my step daughter didn’t get what she wanted for her birthday on time & very disappointed then when I have complained about this I’ve not even had a response. Never again will be purchasing with yourselves”

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Posted 6 years ago

“Grace & co have been a lovely company to deal with. There was even a hand written thank you note on my online receipt when it was delivered”

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Posted 6 years ago

“Excellent service. I am delighted with the product and delivery could not have been faster. Thank you.”

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Posted 6 years ago

“Placed an order and I received it the next day- brilliant!”

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Posted 6 years ago

“I first came across Grace and Co by accident, I use them for all my NominatioN jewellery, they have a good selection, their customer service is excellent and any returns are felt with satisfactorily. I have recommended them to a number of friends who have also been very happy with them.”

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Posted 6 years ago

“I loved my earrings. I was given a pendant by my husband for Christmas from a local jeweller and I was looking for earrings similar if not to match. The little birds on the branch were very similar. I was delighted. I find, however, using your website difficult as the home page stays with the products below and you are really unable to see the products. I eventually googled silver earrings with birds and got you that way. I was delighted with the speed of delivery and loved the earrings which , I think, were good price.”

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Posted 6 years ago

“Great communication and very speedy delivery.”

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Posted 6 years ago

“excellent service from Grace & Co, very prompt and presentation of nomination charms was lovely”

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Posted 6 years ago

“Good service lovely packaging if given as a gift”

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Posted 6 years ago

“Went to collect in Hinckley store fantastic customer service”

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Posted 6 years ago

“Swift service and exactly as described”

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Posted 6 years ago

“Ordered a retirement small bracelet for a friend and I have to say it’s beautiful. I am so happy with this and I know the recipient will be too. Delivery was as promised, very happy with everything and I will definitely be recommending this website to friends and family. Thank you”

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Posted 6 years ago

“Excellent service.”

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Posted 6 years ago

“Quick delivery,lovely product.would happily recommend”

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Posted 6 years ago

“Thank u for the charms be having some more soon”

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Posted 6 years ago

Grace & Co Jewellery is rated 4.8 based on 7,046 reviews