Grace & Co Jewellery Reviews

Name: Grace & Co Jewellery
Address: 17 Market Street, Ashby-de-la-Zouch, Leicestershire
Rating: 4.82

4.8 Rating 7,060 Reviews

95 %

of reviewers recommend Grace & Co Jewellery

4.8

Based on 7,060 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Grace & Co Jewellery:

Grace & Co is a family-run and family-owned contemporary jewellers set up in 2010 by two jewellery professionals with over 40 years of experience between them.

Since the doors of the first opened, Grace & Co has continued to grow and now stocks world-renowned, contemporary jewellery, watches, charms, and accessories 9 locations across the Midlands area.

Their knowledge and expertise in the jewellery industry have resulted in a team of staff that provide excellent customer service and a fabulous shopping experience, whether it be in-store or online.

Visit Website

Phone:

01530 587227

Email:

joseph@graceandcojewellery.co.uk

Location:

17 Market Street,
Ashby-de-la-Zouch
Leicestershire
LE65 1AF

Grace & Co Jewellery 5 star review on 18th February 2026

Anonymous

Anonymous // 01/01/2019

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“Great service.”

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Posted 10 months ago

“Lovely presentation pouch...arrived promptly”

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Posted 10 months ago

“Ordering was easy and delivery was as expected.”

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Posted 10 months ago

“Received in good condition and quickly. All seems good but for a 18th bday present on 03/07/25 so hopefully all ok. Beautiful watch. And an extra discount so cheaper than other retail outlets. Thank you Grace & Co. X”

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Posted 10 months ago

“Order placed and arrived within a few days, great service, I bought the tool to help with putting on charms and still not sure what to do with it 🤣”

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Posted 10 months ago

“I ordered the little hug in a box set. It arrived on time and my friend said it was lovely 😊”

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Posted 10 months ago

“Excellent ! 5 stars 🌟 🌟 🌟 🌟 🌟”

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Posted 10 months ago

“Excellent service ,lovely jewellery, made perfect present .Very Professional.”

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Posted 10 months ago

“Excellent, easy to order, very quick delivery, lovely and well packaged.”

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Posted 10 months ago

“My order arrived on time and was well packaged. I will buy from Grace & Co again.”

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Posted 11 months ago

“Previous customer of Grace and Co. I recently purchased more links for my wife’s Nomination bracelet and they arrived very quickly. The five links will complete her second bracelet and I’m confident that my choices will surprise and please her. Thank you Grace and Co for your excellent service.”

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Posted 11 months ago

“Amazing ordered during afternoon delivered following morning. Amazing service, thank you!”

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Posted 11 months ago

“Fast delivery Well packaged Beautiful item, my friend loved it.”

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Posted 11 months ago

“Spoke to customer service and they could not be more nice & helpful. I now have my parcel straight away so happy with it. Will definitely be ordering again. Thank you’s. 5 stars ❤️”

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Posted 11 months ago

Hi Dionne, We’re sorry to hear that your order hasn’t arrived yet. According to the latest update from Royal Mail, your parcel is currently being held at the Glasgow G51 Delivery Office. It seems that on the day they attempted delivery, they had received instructions not to deliver to the address, so they’ve held the item and plan to attempt delivery again on the next working day. Our customer service team is reaching out to you directly to provide further updates and help get this sorted as quickly as possible. Thank you for your patience, and we’ll make sure this is resolved for you shortly.

Posted 10 months ago

“Very good”

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Posted 11 months ago

“Found the pandora charm I wanted at a good price. Grace & Co kept me informed of what was happening, and the item arrived on time.”

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Posted 11 months ago

“Quick delivery, good comms”

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Posted 11 months ago

“Kept informed from ordering to delivered”

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Posted 11 months ago

“Great service and swift delivery. Would recommend.”

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Posted 11 months ago

“I love all the stuff I have bought everything I have bought is absolutely fantastic and I would recommend you to my friends and family”

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Posted 11 months ago

Grace & Co Jewellery is rated 4.8 based on 7,060 reviews