Grace & Co Jewellery Reviews

Name: Grace & Co Jewellery
Address: 17 Market Street, Ashby-de-la-Zouch, Leicestershire
Rating: 4.82

4.8 Rating 7,209 Reviews

95 %

of reviewers recommend Grace & Co Jewellery

4.8

Based on 7,209 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Grace & Co Jewellery:

Grace & Co is a family-run and family-owned contemporary jewellers set up in 2010 by two jewellery professionals with over 40 years of experience between them.

Since the doors of the first opened, Grace & Co has continued to grow and now stocks world-renowned, contemporary jewellery, watches, charms, and accessories 9 locations across the Midlands area.

Their knowledge and expertise in the jewellery industry have resulted in a team of staff that provide excellent customer service and a fabulous shopping experience, whether it be in-store or online.

Visit Website

Phone:

01530 587227

Email:

joseph@graceandcojewellery.co.uk

Location:

17 Market Street,
Ashby-de-la-Zouch
Leicestershire
LE65 1AF

Grace & Co Jewellery 5 star review on 27th June 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful watch...fast delivery..well packaged”

Helpful Report

Posted 1 year ago

Hi Deborah We are so delighted to hear you are happy with your Nomination watch. We hope to have you back shopping with us again soon. Kind Regards x

Posted 1 year ago

“first time l have shopped with Grace and co the experience was excellent the nomination link and the inscription I choose was second to none and the price was great definitely shop again and would highly recommend”

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Posted 1 year ago

Hi Karen What a lovely review, we really hope to have you back shopping with us again soon. Kind Regards x

Posted 1 year ago

“Good service Fair price”

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Posted 1 year ago

Hi Michael Thank you for taking the time to review us. Kind Regards x

Posted 1 year ago

“Good service bracelet arrived the packing protected the package”

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Posted 1 year ago

Hi Antonina Thank you for your review we are glad to hear it arrived to you safely. Kind Regards x

Posted 1 year ago

“Charm was beautiful and packaged well. Unfortunately I ordered nomination and wanted Pandora so am in the process of changing”

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Posted 1 year ago

Hi We hope we have managed to sort this out for you, thank you for taking the time to review us it's greatly appreciated. Kind Regards x

Posted 1 year ago

“Received promptly. Love the items I ordered.”

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Posted 1 year ago

Hi Lorraine We are delighted to hear your order arrived promptly we pride ourselves on our quick delivery turn around. Kind Regards x

Posted 1 year ago

“I'm pleased with my purchase I hope my friend who it's for will also be pleased Thank you”

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Posted 1 year ago

Hi Irene We also hope your friend loves her gift, thank you for your review. Kind Regards x

Posted 1 year ago

“When I needed to buy Nomination bracelet links for my daughter’s birthday, Grace & Co, my go-to store, was top of the list. Every time I shop here I get perfect service. Why would I even consider anywhere else? Thank you to all the staff who continue to support my mission to supply my wife (and daughter, now) with jewellery.”

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Posted 1 year ago

Hi Geoff, Wow , thank you so much for your review as a small team reviews really mean a lot to us and help us to improve our services. We hope to have you back shopping with us again soon for your daughter and wife ! Kind Regards x

Posted 1 year ago

“Excellent choice and service, delivery was within 48 hrs, would definitely use again”

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Posted 1 year ago

Hi William, It's great to get such wonderful feedback, the team will appreciate your kind comments. Kind Regards x

Posted 1 year ago

“Amazing service and wonderful earrings thank you !”

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Posted 1 year ago

Hi Natalia, We are so happy you love you Pandora earrings. Thankyou for your review, we really appreciate it. Kind Regards x

Posted 1 year ago

“Lovely selection of jewellery. Speedy delivery, value for money and good communication if you have any questions.”

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Posted 1 year ago

Hi Gemma, Thankyou for your feedback we really appreciate your review as a small company. We are happy you were pleased with our customer service. Kind Regards x

Posted 1 year ago

“Excellent.”

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Posted 1 year ago

Hi Jo, Thankyou for your review. Kind Regards x

Posted 1 year ago

“Amazing price and delivery. Thank you”

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Posted 1 year ago

Hi Stephanie, Thankyou for your feedback, we are so happy you are pleased with your order. Kind Regards x

Posted 1 year ago

“Bought a few items from Grace & Co and can honestly say it's been 10/10 service. The website has loads to choose from and delivery is quick. Would recommend!”

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Posted 1 year ago

Hi Michelle, Thankyou for your loyalty, as a small company we really appreciate this. We are so pleased to have delivered you excellent service. Thankyou for your recommendation. Kind Regards x

Posted 1 year ago

“Very fast delivery.”

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Posted 1 year ago

Hi Jayne Thank you for your feedback. The team will be delighted to hear this. Kind Regards x

Posted 1 year ago

“The charm didn’t come with the nomination packaging which was disappointing as it was a gift.”

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Posted 1 year ago

Hi Rachel, thank you for shopping with us. We're sorry to hear you were disappointed. As per our policy, Nomination charms are sent in their standard charm packaging. Nomination gift bags are only included when a bracelet is purchased. However, we do offer our own branded gift bags, which are great for gifting individual charms and can be added to your order at checkout. We hope you’ll consider this option next time, and we’re always here if you need any assistance.

Posted 1 year ago

“Easy to order, good delivery. Perfect product at a very competitive price, will order from your company in the future. Thank you 😊”

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Posted 1 year ago

Hi Linda We can't wait to welcome you back to our website in the future :) Kind Regards x

Posted 1 year ago

“The ordering process was simple. Delivery was as scheduled and to the place requested. They use the best couriers.”

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Posted 1 year ago

Hi John Thank you for your review. Kind Regards x

Posted 1 year ago

“The item ordered was lovely and delivered in accordance with your delivery instructions.”

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Posted 1 year ago

Hi Ian We are glad to hear you have been happy with your order experience. Kind Regards x

Posted 1 year ago

“Bought as a gift. Originally need to ask if they would put the charm in the gift bag, which they did for me. 😘 I’d asked for it to be sent to NI and a very kind lady rang and said they didn’t ship to N Ireland, so they posted directly to me so I could post on. Excellent service. Really helped me out and my friend got her present on time 🎉”

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Posted 1 year ago

Hi Julie Thank you so much for your review , we are happy we were able to find a solution with you to ensure your friend got their present, it looks great! Kind Regards x

Posted 1 year ago

Grace & Co Jewellery is rated 4.8 based on 7,209 reviews