Grace & Co Jewellery Reviews

Name: Grace & Co Jewellery
Address: 17 Market Street, Ashby-de-la-Zouch, Leicestershire
Rating: 4.83

4.8 Rating 6,791 Reviews

96 %

of reviewers recommend Grace & Co Jewellery

4.8

Based on 6,791 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Grace & Co Jewellery:

Grace & Co is a family-run and family-owned contemporary jewellers set up in 2010 by two jewellery professionals with over 40 years of experience between them.

Since the doors of the first opened, Grace & Co has continued to grow and now stocks world-renowned, contemporary jewellery, watches, charms, and accessories 9 locations across the Midlands area.

Their knowledge and expertise in the jewellery industry have resulted in a team of staff that provide excellent customer service and a fabulous shopping experience, whether it be in-store or online.

Visit Website

Phone:

01530 587227

Email:

joseph@graceandcojewellery.co.uk

Location:

17 Market Street,
Ashby-de-la-Zouch
Leicestershire
LE65 1AF

Grace & Co Jewellery 5 star review on 15th August 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The items arrived on time and in good condition. I was disappointed I didn’t get the little gift bag that I have done in the past. I now have to purchase something to put the charms in”

Helpful Report

Posted 11 months ago

Thank you for your feedback, and we're glad to hear your items arrived on time and in good condition. We sincerely apologise for the oversight regarding the gift bag. While we generally only send gift bags with bracelets, we understand how important it is for this occasion, and as a gesture of goodwill, we will be sending you some small gift bags to your address. You will receive an email with the tracking number once they are dispatched. Thank you for your understanding, and we hope this resolves the matter to your satisfaction. Best regards, Grace & Co

Posted 11 months ago

“Fantastic service. Easy to use site and quick delivery and they always thank you for your custom . Will be a returning customer”

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Posted 11 months ago

“Excellent service, quality goods.”

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Posted 11 months ago

“Swift service easy website excellent quality product will use again”

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Posted 11 months ago

“Quick and efficient”

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Posted 11 months ago

“Grace & Co were easy to order from have loads of lovely jewellery and charms and the orders come quickly”

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Posted 11 months ago

“I found this company when searching for a charm for my grandmother’s bracelet. And I must say I received excellent service, and I will definitely use the company again.”

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Posted 11 months ago

“Great customer care and speedy delivery”

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Posted 11 months ago

“Excellent service”

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Posted 11 months ago

“Excellent service”

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Posted 11 months ago

“Very efficient and friendly and on time”

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Posted 11 months ago

“Very good service arrived on time, website easy to use and good choice of earrings will being using Grace & Co again and recommending it to my friends.”

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Posted 11 months ago

“Excellent quick service. Well presented gift.”

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Posted 11 months ago

“Easy to order great range to choose between delivered in 2 days”

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Posted 11 months ago

“Prompt delivery .lovely item”

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Posted 11 months ago

“Very satisfied with the charm very neat and just what I wanted.”

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Posted 11 months ago

“Great company with fast dispatch”

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Posted 11 months ago

“Lovely nomination bracelet. Fast delivery”

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Posted 11 months ago

“Loved the qudo ring tops great”

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Posted 11 months ago

“Beautiful charm purchased for my Granddaughter which is all wrapped up waiting for her to open. Lovely customer service, straightforward ordering and packaged securely. Very pleased.”

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Posted 11 months ago

Grace & Co Jewellery is rated 4.8 based on 6,791 reviews